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4.5 out of 5

"Overall experience was great. Disappointed about no shuttle, no food on site at my time of I was disabled and could not go out to eat. " More

By a verified traveller on Sun 26 Jan 2020

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Hotel Description

3.5-star hotel near FirstOntario Centre, connected to the convention center

Heart of Hamilton

Within a 15-minute walk of this Central Hamilton hotel, you'll find FirstOntario Centre and Hamilton Convention Centre. Theatre Aquarius and St. Paul's Presbyterian Church are also within half a mile (1 km).

Business services

A fitness center, self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas.

Free Internet, LCD TVs

The 214 guestrooms offer free WiFi and free wired Internet, premium bedding, and LCD TVs. Coffee/tea makers, hair dryers, and safes are also available.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Suite, 1 King Bed, Executive Level

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hamilton Plaza Hotel & Conference Center ratings based on 8 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hamilton Plaza Hotel & Conference Center

Everyone (5) Couples (1) Family (1)
4 out of 5
Overall experience was great. Disappointed about no shuttle, no food on site at my time of I was disabled and could not go out to eat.

Posted by on 26 Jan. 2020

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Comment from Hotel Management

27 Jan. 2020 by MPopovic

We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit.

5 out of 5
Good location good hello for trying because that's that's the way it goes bye.

Posted by on 13 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by MPopovic

Thank you for sharing your review. We appreciated having you as our guest, and thank you for choosing us. We are hoping to see you again.

5 out of 5

Great value for the price!

Pros: Close restaurants, Free Internet, Quiet
Cons: would like a thicker comforter.
The front desk staff were excellent! The pool was wonderful and the location was perfect for our needs. I would stay here again in the future.

Posted by on 5 Jan. 2013

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5 out of 5

The Crowne Plaza Hamilton is great value for your money

Pros: Close restaurants, Free Internet, Quiet
After a very long drive and an early morning arrival we were treated with dignity, respect and understanding by the check in staff. They were very kind and even offered to help us find a restaurant that was still open at such and early hour. The room was clean, quiet and cozy. The bed was firm and the pillows were fluffy. We would recommend this hotel to anyone who has a stop over in Hamilton.

Posted by , from Montreal, QC, Canada on 29 Dec. 2012

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5 out of 5
Great value for the money. Free parking and downtown

Posted by on 26 Jun. 2019

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Comment from Hotel Management

26 Jun. 2019 by Popovim

Thank you for your kind review.

5 out of 5
The hotel room was very clean and updated. The bed was extremely comfortable. The staff was very helpful and friendly and gave us great recommendations for dinner. Breakfast was good, but their restaurant was not open due to remodeling.

Posted by on 8 Aug. 2018

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Comment from Hotel Management

27 Aug. 2018 by POPOvim

I’m pleased to hear that you were able to enjoy our great location and friendly service while in town visiting. There is no better compliment than a return visit, so we hope to see you again soon. Thank you very much for sharing your experience with another travelers.

5 out of 5

Close to downtown core

I booked the hotel for a night so I could go out on the town safely. Staff was friendly, room was clean. Only complaints would be that they forgot the chicken on my ceaser, but I can attribute it to my mumbling.

Posted by , from ancaster on 20 Sep. 2015

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2 out of 5

Bad neighborhood and unpleasant staff

We came in after dark and the neighborhood was enough to have me concerned (and I'm in the Detroit area regularly!). The hotel desk staff was snippy and unhelpful. Someone had spilled a bucket of ice in the elevator and no one bothered to clean it up. Something in our room started leaking in the night and when we woke up the carpet was soaking wet. When I mentioned the leak on checkout the front desk didn't so much as apologize. Don't stay here!

Posted by , from Royal Oak, MI on 15 Sep. 2015

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About the Hamilton Plaza Hotel & Conference Center

Location 150 King Street E, Hamilton, ON L8N 1B2

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. A fitness center, gift shops/newsstands, and concierge services are also featured at the business-friendly Hamilton Plaza Hotel & Conference Center. For a fee, parking is available. This 3.5-star Hamilton hotel is smoke free.

  • 1 building
  • 214 guestrooms or units
  • 8 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: John C. Munro Hamilton Intl. Airport (YHM) (20.5 km / 12.7 mi)
  • Train station: Hamilton GO Centre (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hamilton Plaza Hotel & Conference Center offers 214 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Hamilton hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • LCD television
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • gap period enforced between guest stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 8 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hamilton
  • Hamilton Plaza Hotel & Conference Center Hotel
  • Hamilton Crowne Plaza Hotel
  • Crowne Plaza Hotel Hamilton Ontario
  • Hamilton Plaza Hotel & Conference Center Hamilton
  • Hamilton Plaza Hotel & Conference Center Hotel Hamilton

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.