Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

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Photo gallery for Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

View from property
Outdoor pool, cabanas (surcharge), pool umbrellas
Exterior
Tower Diamondhead Ocean 1bedroom Suite, Newly Renovated
Beach/ocean view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Air conditioning

Explore the area

View in a map
2365 Kalakaua Avenue, Honolulu, HI, 96815
  • Place, Waikiki Beach
    ‪2 min walk‬
  • Place, International Market Place
    ‪2 min walk‬
  • Place, Royal Hawaiian Center
    ‪7 min walk‬
  • Airport, Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪18 min drive‬

Room options

Banyan City View 1 King or 1 Queen, Newly Renovated

8.4 out of 10
Very good
(62 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Surfrider City View, 2 Queen, Newly Renovated

8.4 out of 10
Very good
(39 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Surfrider City View King, Newly Renovated

8.8 out of 10
Excellent
(34 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Banyan Deluxe, Larger Room, 2 Queen, City View, Newly Renovated

8.8 out of 10
Excellent
(24 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Banyan Deluxe City View King, Newly Renovated

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Tower, City View 2 Queen, Newly Renovated

8.6 out of 10
Excellent
(64 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Tower City View King, Newly Renovated

8.8 out of 10
Excellent
(24 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Tower Partial Ocean View 2 Queens, Newly Renovated

8.4 out of 10
Very good
(27 reviews)
  • Partial ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Tower Partial Ocean View King Bed, Newly Renovated

8.8 out of 10
Excellent
(19 reviews)
  • Partial ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Banyan Ocean View 1 King or 1 Queen, Newly Renovated

9.2 out of 10
Wonderful
(44 reviews)
  • Ocean view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Surfrider Oceanfront, 2 Queen, Newly Renovated

8.0 out of 10
Very good
(27 reviews)
  • Ocean view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Surfrider Oceanfront, 1 King, Newly Renovated

8.6 out of 10
Excellent
(20 reviews)
  • Ocean view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Tower Ocean View 2 Queen, Newly Renovated

7.6 out of 10
Good
(13 reviews)
  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Tower Ocean View King, Newly Renovated

8.0 out of 10
Very good
(15 reviews)
  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Tower Diamond Head Ocean View King, Newly Renovated

9.0 out of 10
Wonderful
(32 reviews)
  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Tower Diamond Head Ocean View 2 Queen, Newly Renovated

8.8 out of 10
Excellent
(16 reviews)
  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Penthouse, Non Smoking (SW-M)

  • City view
  • 42 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Banyan Ocean View One Bedroom King Suite, Newly Renovated

  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Tower Diamondhead Ocean 1bedroom Suite, Newly Renovated

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 Bedroom, Non Smoking, Tower (SW-M)

  • Ocean view
  • 73 sq m
  • Sleeps 4
  • 1 Double Bed

Penthouse, Non Smoking (SW-M)

  • Ocean view
  • 73 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Surfrider Oceanfront, 1 King, Mobility/Hearing Accessible, Newly Renovated

  • Beach view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Banyan, City View, Accessible Roll-in-Shower, 1 King or 1 Queen, Newly Renovated

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Banyan Deluxe City View King, Mobility/Hearing Accessible, Newly Renovated

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Tower Waikiki City, Mobility/Hearing Accessible, 1 King, City View, Newly Renovated

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Tower Oceanfront Suite, 1 Bedroom, 1 King, Newly Renovated, Balcony

  • Ocean view
  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Diamond Oceanfront, 2 Queen, Newly Renovated

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

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About the area

Honolulu

On the beach.A stay at this Waikiki resort places you steps from International Market Place and a 5-minute walk from Waikiki Beach. Royal Hawaiian Center and Waikiki Beach Walk are also within half a mile (1 km).

What's nearby

  • Waikiki Beach - 2 min walk - 0.2 km
  • International Market Place - 2 min walk - 0.2 km
  • Kuhio Beach - 5 min walk - 0.5 km
  • Royal Hawaiian Center - 7 min walk - 0.6 km
  • Waikiki Beach Walk - 8 min walk - 0.7 km

Getting around

  • Hālaulani / Leeward Community College Station - 24 min drive
  • Daniel K. Inouye Intl. Airport (HNL) - 32 min drive

Restaurants

  • ‪Duke's Waikiki - ‬3 min walk
  • ‪Shorefyre International Marketplace - ‬3 min walk
  • ‪Skybox Taphouse - ‬3 min walk
  • ‪The Cheesecake Factory - ‬2 min walk
  • ‪Maui Brewing Co. Waikiki - ‬2 min walk

About this property

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

4.5-star beachfront resort near Waikiki Beach
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a poolside bar.

A 24-hour business center and 7 meeting rooms are available. Spa services, a terrace, and multilingual staff are also featured at the luxury Moana Surfrider, A Westin Resort & Spa, Waikiki Beach. For a fee, parking is available.

This Victorian Honolulu resort is smoke free.

  • 791 guestrooms or units
  • 21 levels
  • 3 buildings
  • 5 dining venues
  • Built in 1901
  • Deli
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach offers 791 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Moana Lani Spa has 3 treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 40 per person
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping mall
  • Snorkeling

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 120.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 63.70 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 40 per person
  • Covered valet parking fee: USD 65 per day (in/out privileges)
  • Rollaway bed fee: USD 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-069-973-6064-01
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The tax ID number is GE-069-973-6064-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property Registration Number 260010120000

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Moana

Moana Surfrider

Moana Surfrider Westin

Moana Surfrider Westin Honolulu

Moana Surfrider Westin Waikiki Beach

Moana Surfrider Westin Resort Honolulu

Surfrider

Surfrider Moana

Moana Surfrider Westin Resort Waikiki Beach

Moana Surfrider, a Westin Hotel Honolulu

Moana Surfrider, A Westin Resort & Spa Hawaii/Honolulu

Moana Surfrider, a Westin Resort And Spa

Westin Honolulu

Moana Surfrider Westin Resort

a Westin Resort And Spa

Honolulu Westin

Westin Moana Surfrider

a Westin Hotel Honolulu

Moana Surfrider Westin Resort

Westin Honolulu

Moana Surfrider

A Westin Resort & Spa

Waikiki Beach Hawaii/Honolulu

Moana Surfrider A Westin Resort Spa Waikiki Beach

Moana Surfrider A Westin Resort Spa

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Resort

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Honolulu

Frequently asked questions

How close is Moana Surfrider, A Westin Resort & Spa, Waikiki Beach to the airport?

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach is 10.9 mi (32-min drive) away from the Daniel K. Inouye Intl. Airport (HNL) airport, the closest popular airport to the property.

How much does it cost to stay at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

As of May 13, 2026, prices found for a 1-night stay for 2 adults at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach on May 16, 2026 start from CA $697, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Moana Surfrider, A Westin Resort & Spa, Waikiki Beach have an airport shuttle?

Airport shuttle services are not available at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach.

How close is Moana Surfrider, A Westin Resort & Spa, Waikiki Beach to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Moana Surfrider, A Westin Resort & Spa, Waikiki Beach offer free breakfast?

Free breakfast isn’t provided at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach, but full breakfast is offered for a fee of between USD 10 and 40 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

No, there is no casino at this resort.

What time is check-in at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?

Free parking is not available at this resort. Valet parking is available for USD 65 per day.

Does Moana Surfrider, A Westin Resort & Spa, Waikiki Beach have a pool?

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach features an outdoor pool.

Does Moana Surfrider, A Westin Resort & Spa, Waikiki Beach have a restaurant?

There are 5 onsite restaurants, offering options like a beachfront location, ocean views, and al fresco dining.

Does Moana Surfrider, A Westin Resort & Spa, Waikiki Beach have a spa?

Pamper yourself with a day at Moana Lani Spa, where you can enjoy aromatherapy, hydrotherapy, and deep-tissue massages.

How close is Moana Surfrider, A Westin Resort & Spa, Waikiki Beach to downtown Honolulu?

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach is 2.9 mi away from Honolulu.

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1105 out of 1642 reviews
Rating 8 - Good. 290 out of 1642 reviews
Rating 6 - Okay. 134 out of 1642 reviews
Rating 4 - Poor. 54 out of 1642 reviews
Rating 2 - Terrible. 59 out of 1642 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

nk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lovely spot merits ten stars, if that were possible. Location, beauty, history, breakfast buffet, staff; the superlatives for everything about the Moana apply to every year of my visits. Unforgettable hotel.
Stayed 2 nights in Apr 2026

10/10 Excellent

ESTHER, SCOTTSDALE

Stayed 2 nights in Feb 2026

6/10 Okay

Bogdan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was 11/10, amazing staff, beautiful hotel, wonderful location but the noise at night was terrible. We had a partial ocean view room & we could hear the bar down the street every single night until 2am. It was unbearable & while the staff was very nice, the manager did not accommodate or help change anything, even after speaking to staff about it multiple times. They told me if we wanted to change rooms, we have to pay a higher price for another room in a different location. That part was a major downfall, but otherwise other than the noise, everything was great!
Stayed 4 nights in Jan 2026

10/10 Excellent

Cory, Middleboro

Stayed 2 nights in Oct 2025

2/10 Terrible

Daniel M, Santa Barbara

Disliked: Cleanliness, amenities, property conditions & facilities
We were so excited to experience the Moana. From walking past it several years ago, it appeared elegant and timeless - looks can be deceiving. We stayed in the historic section. The rooms were small and dark. Cheap small towels. The food choices were terrible. The pool was an after thought. The color palette for the hallways and lobby was dismal. Our room smelled like a creepy old historic church. The staff were friendly. Watersbf location nice. Definitely not feeling the love of details at this resort. Skip it. Not worth it.
Stayed 3 nights in Feb 2026

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
From the very first time we pulled in the valet was right there waiting for us. They took care of our luggage. Check-in was very simple. We stayed in the older part of the hotel, which was small, but very cozy and very clean. The staff works tirelessly to keep the place in spotless condition when you walk down to the lobby you’re met with the beautiful Hawaiian breeze on the other side of the street and the ocean the restaurant is delicious. The bar food is absolutely out of this world. Everything about this place was magnificent and I would definitely recommend it for anybody. It’s very close to shopping as well so many things to do and see at this hotel alone.
Stayed 6 nights in Feb 2026

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The location is great, right on the beach, the hotel in general is very nice, rooms were nice, live music was great, food was average+ (decent, nothing special). A few notes; 1: Be careful about booking a 'partial' ocean view room - we asked to be moved because the first room was back towards the street and you couldn't see any ocean without putting yourself in the very corner of the lanai, where you could see a sliver of the water. Our second room was great, more towards the beach. 2: Unless you are in a high tier with Westin, basic beach item are not free (they wanted $25 a day for a beach chair that costs $50 at most retailers). We would stay there again for sure.
Stayed 7 nights in Jan 2026

10/10 Excellent

Ana

Stayed 3 nights in Jan 2026

10/10 Excellent

Igor

Stayed 6 nights in Jan 2026

10/10 Excellent

Oleg

Stayed 6 nights in Jan 2026

10/10 Excellent

Scott, Hudson's Hope

Wonderful
Stayed 5 nights in Jan 2026

10/10 Excellent

Megan

Stayed 2 nights in Jan 2026

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This resort is worth every penny! Clean, location is impeccable, and the history of the hotel is all what makes this place a wonderful stay!
Stayed 2 nights in Jan 2026

10/10 Excellent

Joy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best hotel on Oahu. Love the hotels history and hope that Marriott looks out for preserving this wonderful magical place and not just about the bottom line. I felt that it was a bit overrun and that it was hard for the staff to keep up - especially the courtyard area out back. The staff was very friendly and did all they could to make our stay memorable.
Stayed 7 nights in Jan 2026

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities
The hotel is historic and beautifully kept up. The room was comfortable. We were in the front of the hotel in the original H section and it was loud @ night with the street noise, bring ear plugs. The food was good. The breakfast buffet was yummy. The beach in back of the hotel was great. The pool was nice.
Fun rocking chairs in the front and back of the hotel
Beautiful Banyan tree
Historical gallery
Stayed 2 nights in Jan 2026

6/10 Okay

Judith

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Very noisy and crowded. No reservations available for any meal even 2 days ahead. One building under renovation and our friends were moved to a street room. Very loud traffic and pedestrians. They required to move and were charged a lot for the upgrade even though it was not their fault. Disappointed.
Stayed 4 nights in Jan 2026

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff, convenience and location, Dining options
Stayed 6 nights in Jan 2026

10/10 Excellent

REBECCA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2026

8/10 Good

JANET

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, right on the beach, room was very clean and well maintained. The only warning I would make is that if you get a room on the city side, there were street “acts” every night across the street that drew and engaged a crowd with chants, cheers, etc so it sounded like a rave concert outside our window until quite late every night. Big drawback.
Stayed 3 nights in Jan 2026

10/10 Excellent

Theodore Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was super
Stayed 5 nights in Jan 2026

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable. — great location
Stayed 5 nights in Jan 2026

4/10 Poor

Brittany

Liked: Amenities
Disliked: Staff & service
I am from Oahu and have been wanting to stay at the Surfrider since I was a little girl. I return for a visit once yearly, and this time decided to stay at the Surfrider and upgraded to a king with an ocean view in the historic wing. Staff was nice on check in, but we were given, I believe, the worst “ocean view” room in the historic wing. All of the rooms in the historic wing have big windows, but we were given a room with two tiny windows that did not open. You have to walk all the way up to the windows to even see outside, and barely have an ocean view. Since the windows do not open, you have to use a/c, and the unit was leaking, causing a big puddle in the middle of the room. I asked if we could be moved somewhere you could actually see the ocean/open the window for trade winds, and for a room that did not have a big puddle from the a/c leak. I was told that would be an upgrade/cost more, so I was *downgraded* to a partial ocean view *for the same cost.* During my stay, I used valet twice, and the rest of the trip parked in the Sheraton garage (also a Marriott property and labeled to be for Surfrider guests) since it was halfway between our hotel and our friends hotel. On checkout, I was charged for valet every night. When I very nicely asked the incorrect charges be removed, I was challenged by front desk staff (in a very rude tone) and asked to prove that I parked somewhere else. This, even though I never signed a contract for daily valet. Very disappointing.
Stayed 5 nights in Jan 2026

10/10 Excellent

Brandon

Liked: Cleanliness
Stayed 7 nights in Jan 2026

10/10 Excellent

Bernard

Stayed 1 night in Dec 2025