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4.8 out of 5

"Hotel was very nice. Staff were friendly and professional. The room was quiet and bed comfortable. The AC worked but the room was muggy. And the powe ... " More

By a verified traveller on Thu 07 Sep 2023

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Hotel Description

3-star hotel in Addicks

Addicks stay

Within a 15-minute walk of this Addicks hotel, you'll find Texas Children's Hospital West Campus and Houston Methodist West Hospital. George Bush Park and Second Baptist Church West Campus are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a 24-hour gym on site, and a 24-hour front desk and a coffee shop are also provided.

Room, 1 King Bed with Sofa bed (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Courtyard Houston I-10 West/Park Row ratings based on 12 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Courtyard Houston I-10 West/Park Row

Everyone (7) Couples (1) Family (4)
4 out of 5
Hotel was very nice. Staff were friendly and professional. The room was quiet and bed comfortable. The AC worked but the room was muggy. And the power went out in the middle of my shower. Otherwise, I would definitely stay here again.

Posted by on 7 Sep. 2023

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4 out of 5
Nice, quiet room Staff are welcoming and professional The AC in the room works but air is humid which made it muggy. (But, hey it's Houston) Overall, I would definitely stay again 🙂

Posted by on 6 Sep. 2023

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5 out of 5

Posted by on 12 Jul. 2023

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5 out of 5
I told my husband the front desk had the friendliest people I have encountered in a very long time. It wasn’t fake either. They were truly nice. Bed is awesome!

Posted by on 25 Apr. 2023

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Comment from Hotel Management

16 May 2023 by Lynette Hooper

We appreciate your feedback. Our goal is to make sure guest enjoy their stay.Glad you enjoyed your stay.Thank you

5 out of 5
In Houston for my father in law’s funeral. Ms. Tammie checked us in and gave us her heartfelt condolences. She also gave us a later check out so my husband and I could sleep in since we arrived so late. Ms.Tammie is AMAZING and went above and beyond. Thank you!

Posted by on 17 Jul. 2022

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5 out of 5
Very comfortable stay and cleanliness!

Posted by on 26 Jun. 2022

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5 out of 5

Posted by on 23 Mar. 2022

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5 out of 5
Very clean, comfy beds and for the price we paid that was even better! No complaints whatsoever!

Posted by on 12 Dec. 2020

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Comment from Hotel Management

13 Dec. 2020 by General Manager

Dear Guest, thank you for staying with us and also for letting us know that you found us to be a good value. It is always a pleasure to know that we exceeded our guests' expectations, and we appreciate you mentioning how much you enjoyed the comfortable beds. We look forward to seeing you again soon, and we wish you all the best with your travels. Sincerely, Marco Gonzalez, General Manager

5 out of 5

Posted by on 3 Jan. 2020

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Comment from Hotel Management

4 Jan. 2020 by General Manager

Dear Guest, thank you for choosing the Courtyard Houston I-10 West/Park Row and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Marco Gonzalez, General Manager

5 out of 5
The employees we encountered demonstrated exceptional customer service acumen.

Posted by on 14 Oct. 2019

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Comment from Hotel Management

21 Nov. 2019 by General Manager

Dear Guest, thank you for being our guest at Courtyard Houston I-10 West/Park Row. We are pleased to know you had an excellent stay and that our devoted associates helped to make your visit memorable. They continually strive to provide exceptional service, down to the smallest detail, and we will enjoy sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again. Sincerely, Marco Gonzalez, General Manager

About the Courtyard Houston I-10 West/Park Row

Location 18010 Park Row Drive, Houston, TX 77084

Property Features

Courtyard Houston I-10 West/Park Row offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. The business-friendly Courtyard Houston I-10 West/Park Row also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). For a fee, parking is available. This 3-star Houston hotel is smoke free.

  • 1 building
  • 132 guestrooms or units
  • 4 levels
  • Built in 2015
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free RV/bus/truck parking; self parking available for a surcharge

Room Amenities

Courtyard Houston I-10 West/Park Row offers 132 accommodations with coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with premium cable channels. This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

The Bistro - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per accommodation, per stay, plus a deposit of USD 5 per day
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • No rollaway/extra beds available
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • 0.75 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.95 per person
  • Uncovered self parking fee: USD 3.87 per day
  • Pet deposit: USD 5 per day
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Houston I-10 West/Park Row Hotel
  • Courtyard West/Park Row Hotel
  • Courtyard Houston I-10 West/Park Row
  • Courtyard West/Park Row
  • Courtyard Houston I-10 West/Park Row Hotel
  • Courtyard Houston I-10 West/Park Row Houston
  • Courtyard Houston I-10 West/Park Row Hotel Houston

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.