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Hyatt Place Houston/Galleria

Property class: 3
3-star hotel in Greater Uptown

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Photo gallery for Hyatt Place Houston/Galleria

Suite, 1 Bedroom
Lobby
Exterior
Outdoor pool, sun loungers
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5252 W. Alabama, Houston, TX, 77056
  • Place, Westheimer Road
    ‪1 min walk‬
  • Place, The Galleria
    ‪3 min walk‬
  • Place, Richmond Avenue
    ‪8 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(75 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

8.6 out of 10
Excellent
(8 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds

8.4 out of 10
Very good
(51 reviews)
  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds (High Floor)

8.0 out of 10
Very good
(13 reviews)
  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

King Room

  • Sleeps 4

Room With Two Queen Beds

  • Sleeps 6

Accessible Two Queen Room With Tub And Sofabed

  • Sleeps 5

Accessible King Room With Roll-in Shower And Sofabed

  • Sleeps 3

Accessible King Room With Tub And Sofabed

  • Sleeps 3

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About the area

Houston

Greater Uptown stay.At this Greater Uptown hotel, you'll be within a 5-minute walk of Westheimer Road and The Galleria. Richmond Avenue and Gerald D. Hines Waterwall Park are also within half a mile (1 km).

What's nearby

  • Westheimer Road - 1 min walk - 0.1 km
  • The Galleria - 3 min walk - 0.3 km
  • Gerald D. Hines Waterwall Park - 8 min walk - 0.7 km
  • Richmond Avenue - 8 min walk - 0.8 km
  • Williams Tower - 10 min walk - 0.9 km

Getting around

  • Wheeler Station - 8 min drive
  • Kinder Station - 10 min drive
  • George Bush Intercontinental Airport (IAH) - 42 min drive

Restaurants

  • ‪Daily Grill - ‬5 min walk
  • ‪JW Marriott Executive Lounge - ‬6 min walk
  • ‪Hachi - ‬6 min walk
  • ‪Doubletree Suites Lounge - ‬3 min walk
  • ‪burger-chan - ‬1 min walk

About this property

Hyatt Place Houston/Galleria

3-star hotel in Greater Uptown
Hyatt Place Houston/Galleria offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite business center. The business-friendly Hyatt Place Houston/Galleria also features a vending machine, concierge services, and laundry facilities. For a fee, parking is available.

This 3-star Houston hotel is smoke free.

  • 157 guestrooms or units
  • 10 levels
  • Built in 2016
  • Breakfast available (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Houston/Galleria offers 157 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with double sofa beds. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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  • Pet friendly
  • Restaurant
  • Air conditioning
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The price is CA $161
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includes taxes & fees
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Property amenities

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 300 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 37.5 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night
  • Destination fee: USD 0.66 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 35.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 300 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Houston/Galleria Hotel Houston
Hyatt Place Houston/Galleria Hotel
Hyatt Place Houston/Galleria Houston
Hyatt Place Houston/Galleria
Hyatt Houston Galleria Houston
Hyatt Place Houston/Galleria Hotel
Hyatt Place Houston/Galleria Houston
Hyatt Place Houston/Galleria Hotel Houston

Hyatt Place Houston/Galleria Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 910 out of 1429 reviews
Rating 8 - Good. 284 out of 1429 reviews
Rating 6 - Okay. 135 out of 1429 reviews
Rating 4 - Poor. 43 out of 1429 reviews
Rating 2 - Terrible. 57 out of 1429 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Andrea

The hotel does not have a restaurant as advertised. They do serve breakfast, but that is the only time that food is served. To go to an actual restaurant where you can place an order, you have to leave the hotel and go next door, to an affiliated hotel. If you order room service, it comes from the hotel next door. We asked the front desk about the restaurant and were told, "I don't know why they still advertise that, we are supposed to have pizza and we don't even have that" The bar is not an actual bar, but they have some alcoholic beverages served by the front desk employees. Again, you have to go the the hotel next door for a regular bar. None of this is stated on their website.
Stayed 1 night in Jan 2026

10/10 Excellent

Natasha

Stayed 2 nights in Jan 2026

10/10 Excellent

ADRIAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, very good service 3 min walk to the galleria Quiet neighborhood
Stayed 1 night in Jan 2026

10/10 Excellent

Valeriia

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly stuff, clean room, renovated. Great breakfast. Great location
Stayed 1 night in Jan 2026

6/10 Okay

Maxim

Stayed 1 night in Jan 2026

8/10 Good

Jennifer

Business traveller
Liked: Cleanliness, property conditions & facilities
Very nice staff, rooms were nice, liked the free breakfast
Stayed 3 nights in Jan 2026

10/10 Excellent

Fernando

Stayed 2 nights in Jan 2026

10/10 Excellent

Jessica

Stayed 1 night in Jan 2026

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The valet staff was exceptional. I really enjoyed the greeting that we received when we arrived.
Stayed 3 nights in Jan 2026

10/10 Excellent

Viktoria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean, affordable, and easy to access.
Stayed 1 night in Jan 2026

10/10 Excellent

Yusra

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I received an exceptional service during my stay at Hyatt Place Galleria. This level of service reflects well on the hotel's standards and team. I will recommend your hotel and hope to stay again. Thank you for a delightful stay.
Stayed 1 night in Jan 2026

8/10 Good

Marcela

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything is good, except for the Valet Parking that you have to pay separately $33 usd per night and you don’t have any other option because the hotel doesn’t have parking lot.
Stayed 1 night in Jan 2026

10/10 Excellent

Jacinto

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice clean place a walk away from galleria. With friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Elyse

Stayed 2 nights in Dec 2025

10/10 Excellent

Danielle, Hollywood

Stayed 4 nights in Dec 2025

2/10 Terrible

Christian

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old small room. No parking garage, valet is the only way and it's expensive.
Stayed 2 nights in Dec 2025

10/10 Excellent

Natasha

Stayed 1 night in Dec 2025

8/10 Good

Saranya

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location and good breakfast overall. I would have preferred more variety in the breakfast options, but the current selections are fine. It does get very busy in the mornings, so it’s best to go down early. We had to request daily housekeeping, as we were initially told the hotel only services rooms every other day. Since we have a toddler in diapers, we needed the trash emptied daily. The hotel accommodated this and provided trash removal, made the bed, and replaced towels—though we were missing towels (took the washcloth but never replaced) a couple of times, which was a bit frustrating. Valet parking is also on the pricey side at $33/day plus tax, especially for an area that doesn’t really require valet. We chose self‑parking instead, which is $27/day (without in‑and‑out privileges). However, if you park for fewer than 14 hours, it’s only $10. Overall, the hotel is a reasonably priced place to stay near the Galleria. The beds were comfortable and clean enough for a pleasant stay.
Stayed 5 nights in Dec 2025

10/10 Excellent

ovidio

Stayed 1 night in Dec 2025

8/10 Good

hector

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
We have to asked for towel because for no reason always left one or two only , while we were three people. The room wasn’t well cleaned up !
Stayed 6 nights in Dec 2025

2/10 Terrible

DAVIDRAJU

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Worst experience
Stayed 1 night in Jan 2026

10/10 Excellent

Juan

Stayed 2 nights in Dec 2025

4/10 Poor

Jordan

Travelled with partner
Liked: Amenities
Staff needs to be retrained on basic requests and guest needs. I’d also suggest paying attention to cleaning detail as the bathroom was dirty. I’d stay at the other property near by.
Stayed 2 nights in Dec 2025

10/10 Excellent

GaTara

Stayed 1 night in Dec 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025