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Springhill Suites By Marriott Houston Brookhollow

3.0 star property
3-star hotel in Brookhollow

Choose dates to view prices

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Gym
  • Laundry

Explore the area

View in a map
2750 North Loop West, Houston, TX, 77092
  • Memorial Park
    ‪3 min drive‬
  • George R. Brown Convention Center
    ‪12 min drive‬
  • Toyota Center
    ‪12 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪25 min drive‬

Room options

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds

7.6 out of 10
Good
(45 reviews)
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(50 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Houston

Brookhollow stay.Your stay at this Brookhollow hotel places you within 2 miles (3 km) of Karbach Brewing and Memorial Hermann Greater Heights Hospital. Memorial Park and The Heights Theater are also within 3 miles (5 km).

What's nearby

  • Memorial Park - 3 min drive - 4.5 km
  • Downtown Aquarium - 10 min drive - 14.5 km
  • Daikin Park - 12 min drive - 15.6 km
  • George R. Brown Convention Center - 12 min drive - 16.3 km
  • Toyota Center - 12 min drive - 16.3 km

Getting around

  • Cavalcade Station - 7 min drive
  • Houston Station - 17 min drive
  • Houston William Hobby Airport (HOU) - 43 min drive

Restaurants

  • ‪Whataburger - ‬11 min walk
  • ‪Cheba Hut "Toasted" Subs - ‬17 min walk
  • ‪Magnol French Baking - ‬3 min drive
  • ‪Tacos A Go Go - ‬19 min walk
  • ‪Applebee's Grill + Bar - ‬9 min walk

About this property

Springhill Suites By Marriott Houston Brookhollow

3-star hotel in Brookhollow
Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is served daily. The business-friendly Springhill Suites By Marriott Houston Brookhollow also features a 24-hour fitness center, coffee/tea in a common area, and laundry facilities. For a fee, parking is available.

This 3-star Houston hotel is smoke free.

  • 1 building
  • 79 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
Springhill Suites By Marriott Houston Brookhollow offers 79 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

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Sheraton Houston Brookhollow Hotel

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
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CA $143 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 3 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 3 2024 to April 2 2026 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25 per day
  • 2.00 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 3.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Brookhollow
Marriott Brookhollow Houston
Springhill Suites Marriott Brookhollow
Springhill Suites Marriott Brookhollow Hotel
Springhill Suites Marriott Brookhollow Hotel Houston
Springhill Suites Marriott Houston Brookhollow Hotel
Springhill Suites Marriott Houston Brookhollow
Springhill Suites By Marriott Houston Brookhollow Hotel
Springhill Suites By Marriott Houston Brookhollow Houston
Springhill Suites By Marriott Houston Brookhollow Hotel Houston

Springhill Suites By Marriott Houston Brookhollow Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 480 out of 1000 reviews
Rating 8 - Good. 261 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 76 out of 1000 reviews
Rating 2 - Terrible. 73 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities

Mold!!

There was mold in the shower and the wall next to the tub was coming off. There was spittle behind the bathroom sink and the blow dryer didnt work. Reservations were for two nights, and the key cards didnt work on the second night. My door was open when i tried my key card on the second night. In all fairness. There was a lot of construction going on and they were shutting down the day after we checked out.
Stayed 2 nights in Nov 2024

2/10 Terrible

Sara

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was under construction when I arrived. It felt unsafe arriving to a closed down hotel after dark in a city I don't know. Please issue refund
Stayed 1 night in Nov 2024

2/10 Terrible

Millissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Marriot I have ever stayed in. Didn't know they were under renovation when I booked. The building and neighborhood is not welcoming at all. Stains on the carpet, sink didn't work, rust in mini fridge and on bathtub, had an odor that was making my head hurt. Only stayed for 3 hours of my 5 night. Front desk staff was nice though. As a Bonvoy rewards member and a human being, I was disgusted with this hotel. I DO NOT recommend anyone stays here.
Stayed 5 nights in Nov 2024

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Kellie

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely disgusting! The carpets were not vacuumed. There is construction on the front of the building and there were only 3 other cars. The place needs to be closed down.
Stayed 1 night in Oct 2024

2/10 Terrible

Darena, Metairie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is undergoing construction. The temperature in the lobby is hotter than the Texas air outside. I’m not kidding, it’s sweltering inside! While talking to the desk attendant, I was bit by bugs! One tried to fly into my purse and then the rest attacked me! There’s a sign on the desk that says “No TV. Internet working.” The desk attendant offered to give me a $20 refund on my total bill if we checked in. We did not. If there’s bugs in the lobby, I can just imagine the rooms.
Stayed 2 nights in Oct 2024

10/10 Excellent

Prashant

Stayed 2 nights in Sep 2024

2/10 Terrible

Vincent

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Carrie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

JOSE, austin

Disliked: Cleanliness, staff & service, property conditions & facilities
No TV, No Gim, poor breakfast. I blame expedia app for not warning that this property was under renovation. We paid in full for an incomplete service. Expedia or the property must consider some refund
Stayed 5 nights in Sep 2024

2/10 Terrible

Rosa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was no indication when booking online that the property was under construction. When we arrived there were dumpsters in front of the property and the building looked like it was falling apart on the outside and no sign that said we’re open, pardon the construction. Then we find out the televisions aren’t working in the entire building. We would have never booked if we would’ve known the conditions.
Stayed 1 night in Sep 2024

10/10 Excellent

Olaseni

Business traveller
The property was under renovation
Stayed 4 nights in Sep 2024

2/10 Terrible

Venkataramana

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here

The Hotel is under construction all amenities are close, if would have been great if they give you a noticed once you book a Hotel, but no you find the state of the hotel, no gym, no tv, dusk because of the constructions if I could cancel the stay I would have
Stayed 2 nights in Sep 2024

6/10 Okay

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was unfortunately in very poor condition, not at all like what the pictures looked like. The sofa in the room had a bunch of stains on it, like it was dusty and hadn't been vacuumed. The shower had black mold in it, and the shower curtain was torn.
Stayed 3 nights in Aug 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst experience we ever had, hotel was under a major construction which is not stated when booked! Ceiling falling above the bathtub and black mold everywhere! Refused to refund us even though we didn’t stay! We have 3 small children there was no way we would stay ! Even if it was free! No help from Expedia or mariott! Never again!
Stayed 1 night in Aug 2024

4/10 Poor

Melissa

Stayed 1 night in Aug 2024

2/10 Terrible

Kenny

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was unsafe unsanitary and uninhabitable I mystery fluids on carpet and sofa bed no tv service gym out of too I requested a refund I hope it is honored false advertising and poor business 35 year Marriott customer I have be rd see. Thus
Stayed 1 night in Aug 2024

2/10 Terrible

Geo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is under construction, food is limited, beds are dirty and smelling mold. This property should not be open until the construction is done and fully open. It feels unsafe.
Stayed 1 night in Aug 2024

2/10 Terrible

Sergio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Mirtela

Disliked: Staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Natacha

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel has damage in the roof of main entrance, the elevator doesn’t work correctly, the hall has cockroaches, the A/C unit is too old and noisy, really bad experience, I stayed just because at that time of the night I didn’t have other option
Stayed 1 night in Aug 2024

2/10 Terrible

Stephanie

Stayed 4 nights in Mar 2024

2/10 Terrible

Miranda, Amarillo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were told it would be refunded in 1-4 days nothing yet gas been done.
Stayed 3 nights in May 2024

2/10 Terrible

John

Disliked: Staff & service
Stayed 1 night in May 2024