The Westin Houston, Memorial City

4.0 star property
4-star hotel near Memorial City Mall

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Photo gallery for The Westin Houston, Memorial City

Outdoor pool, open 6:00 AM to 11:00 PM, sun loungers
Exterior
1 bedroom, premium bedding, minibar, in-room safe
37-inch LCD TV with cable channels, TV
Exterior
Reviews
9.0

Wonderful

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry

Check out the area

Map
945 Gessner Rd, Houston, TX, 77024
  • Popular LocationMemorial Hermann Memorial City Medical Center1 min walk
  • Popular LocationMemorial City Mall2 min walk
  • Popular LocationCityCentre3 min drive
  • AirportHouston, TX (IAH-George Bush Intercontinental)34 min drive

Room options

Junior Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 81 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

  • 81 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Houston

Memorial stay.At this Memorial hotel, you'll be within a 5-minute walk of Memorial City Mall and Memorial Hermann Memorial City Medical Center. CityCentre and Houston Community College - Energy Corridor are also within 2 miles (3 km).

What's nearby

  • Memorial Hermann Memorial City Medical Center - 1 min walk
  • Memorial City Mall - 2 min walk
  • CityCentre - 3 min drive
  • Baseball USA The Yard - 7 min drive
  • Westheimer Rd - 7 min drive

Getting around

  • Houston Station - 19 min drive
  • Houston William Hobby Airport (HOU) - 34 min drive

Restaurants

  • Memorial City Mall Foodcourt - 13 min walk
  • Whataburger - 8 min walk
  • The Cheesecake Factory - 3 min walk
  • Chick-Fil-A - 13 min walk
  • Kirby Ice House Memorial - 7 min walk

About this property

The Westin Houston, Memorial City

4-star hotel near Memorial City Mall
The Westin Houston, Memorial City offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 17 meeting rooms are available. Event space at this hotel measures 32223 square feet (2994 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly The Westin Houston, Memorial City. Parking is available for a fee.

This 4-star Houston hotel is smoke free.

  • 1 building
  • 289 guestrooms or units
  • 22 levels
  • 32223 sq ft of conference space
  • 2994 sq m of conference space
  • Built in 2011
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin Houston, Memorial City offers 289 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 37-inch LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, and hair dryers.

This Houston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 14.95 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 26 per day; includes in/out privileges)
  • Valet parking on site (USD 36 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee weekdays 6:30 AM–11:00 AM: USD 4-19 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Elevator
  • Elevator door width (inches): 48
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.820 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 4–19 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 26 per day (in/out privileges)
  • Valet parking fee: USD 36 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property charges a USD 5 fee for package deliveries received under 10 pounds and USD 10 for packages 10 pounds or more. The property cannot be held responsible for lost or damaged goods.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Memorial Westin
Westin Houston Memorial City
Westin Memorial
Westin Memorial Hotel
Westin Memorial Hotel Houston City
The Westin Houston Memorial City Hotel Houston
Westin Houston Memorial City Hotel
The Westin Houston Memorial City
The Westin Houston Memorial City
The Westin Houston, Memorial City Hotel
The Westin Houston, Memorial City Houston
The Westin Houston, Memorial City Hotel Houston

The Westin Houston, Memorial City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 540 out of 801 reviews" "
Rating 8 - Good. 156 out of 801 reviews" "
Rating 6 - Okay. 55 out of 801 reviews" "
Rating 4 - Poor. 25 out of 801 reviews" "
Rating 2 - Terrible. 25 out of 801 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Milly, Mathis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Great restaurant
Stayed 1 night in Feb 2024

10/10 Excellent

courtney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly but the restaurant food is terrible
Stayed 1 night in Jan 2024

8/10 Good

Krystal

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Kathy and Carl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great except for the bed. Way too firm and sheets smelled musty and old. Property was clean and nice, staff was kind.
Stayed 1 night in Jan 2024

8/10 Good

Saulo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

YANJUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Stay was FANTASTIC! Will stay at Westin Houston Memorial again.
Stayed 1 night in Dec 2023

4/10 Poor

Alan

6/10 Okay

Melissa

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Only One issue. Had to kill a huge roach on the wall.
Stayed 2 nights in Dec 2023