6/10 Okay
richard
21 Jan 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Great view, but don't arrive hungry.
The Tides Inn enjoys a beautiful location with scenic grounds and a lovely view of the creek. The property is tired but is undergoing some renovations. Our room was dated and the shower leaked terribly but it was clean with nice amenities. We ordered room service for breakfast and dinner and the food was a major disappointment. Our breakfast order arrived quickly but the tray was missing mugs and cream for the coffee, as requested. The orange juice was also missing and the food was not prepared in accordance with our request. I ordered oatmeal, plain, with no sugar or toppings. It arrived covered in brown sugar that had turned into syrup. But the dinner order was the worst. It was barely edible. I ordered pasted with pesto and shrimp. There was not one shrimp in the dish and the pesto sauce was extremely thick and heavy and looked like the Grinch vomited on a plate. There was more sauce than pasta and it tasted awful. It was disgraceful. We were also there at the hotel to attend funeral service in the Cove Room. The function room is so dated and should not be in service. In addition to being dark, dingy, and tired, the light bulbs (that worked) were blinking, the weather stripping on the door was gone and freezing cold air was coming in, and the banquet chairs were all stained. It was very sad. I will commend the staff though for being rapidly responsive when things were brought to their attention.
richard
Stayed 2 nights in Jan 2024
