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 Richmond •1 Room
 Richmond • 1 Room
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Best Western Plus Richmond Airport Hotel

2.5-star property
5300 Airport Square Ln, Sandston, VA 1-855-887-0424
4.0 out of 5
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See all 41 travelocity Reviews

"hotel hard to find but, once there, everything was fine " More

By a verified traveller on Fri 13 Oct 2023

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Hotel Description

Sandston guestrooms with free WiFi

Close to airport

You'll find Virginia Aviation Museum and White Oak Village within 2 miles (3 km) of this hotel. Dabbs House Museum & Henrico County Tourist Information Center and Dorey Park are also within 6 miles (10 km).

Free perks

This hotel features a 24-hour gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Free perks include full breakfast, free self parking, and an area shuttle.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
CA $122* Per night/room 30 Apr. - 1 May

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 Double Bed, Accessible, Bathtub

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Best Western Plus Richmond Airport Hotel ratings based on 41 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Richmond Airport Hotel

Everyone (30) Couples (1) Family (7)
4 out of 5

Posted by on 14 Apr. 2024

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Comment from Hotel Management

18 Apr. 2024 by Abby

Thank you for taking to rate our property.

1 out of 5

Posted by , from HOUSTON on 19 Dec. 2023

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Comment from Hotel Management

11 Jan. 2024 by Abby

Dear valued guest, thank you for taking the time to rate our property.

5 out of 5

Posted by , from GAINESVILLE on 18 Dec. 2023

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Comment from Hotel Management

22 Dec. 2023 by Abby

Dear valued guest, thank you for rating our property. We appreciate all guest feedback as it helps to better serve future guests. Thank you!

5 out of 5

Posted by on 24 Oct. 2023

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Comment from Hotel Management

16 Nov. 2023 by Abbby

Dear valued guest thank you for taking the time to leave feedback.

1 out of 5
Recommend Travelocity remove this property from your porfolio. When I arrived, NOBODY in attendance. Doors wide open, tv on, office wide open. Knocked, hollered. I called hotel phone number, heard it ringing in the back. NOBODY answered. Waited half an hour. Property looked dirty and badly maintained. Certainly not safe with everything wide open and no security. Had to go down the street and seek help locating a room as area was tight for rooms. Cancelling my return trip to this hotel.

Posted by on 19 Oct. 2023

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Comment from Hotel Management

2 Nov. 2023 by Abbby

Dear valued guest, we are sorry to hear you had an issue with your stay. We will definitely look into the issues mentioned. Thank you!

5 out of 5
Easy access

Posted by on 15 Oct. 2023

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Comment from Hotel Management

2 Nov. 2023 by Abbby

Dear valued guest, we appreciate you for taking the time to leave feedback. Thank you!

5 out of 5
hotel hard to find but, once there, everything was fine

Posted by on 13 Oct. 2023

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Comment from Hotel Management

14 Oct. 2023 by Abbby

Dear valued guest, thank you for taking the time to rate our property.

5 out of 5
Everything was great

Posted by on 24 Sep. 2023

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Comment from Hotel Management

14 Oct. 2023 by Abbby

Dear valued guest, thank you for taking the time to rate our property.

5 out of 5
Close to Burger King, arbys

Posted by on 21 Sep. 2023

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Comment from Hotel Management

22 Sep. 2023 by Abbby

Dear valued guest thank you for taking the time to leave feedback. We appreciate all guest comments. Thank you.

5 out of 5

Posted by , from Melbourne beach on 19 Sep. 2023

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Comment from Hotel Management

22 Sep. 2023 by Abbby

Thank you for taking the time to rate our property.

About the Best Western Plus Richmond Airport Hotel

Location 5300 Airport Square Ln, Sandston, VA 23150

Property Features

Best Western Plus Richmond Airport Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. Event space at this hotel measures 441 square feet (41 square meters) and includes conference space. An area shuttle within 2 miles and a roundtrip airport shuttle (available on request) are free. The business-friendly Best Western Plus Richmond Airport Hotel also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free. Smoking is allowed in designated areas at this Sandston hotel.

  • 1 building
  • 119 guestrooms or units
  • 4 levels
  • 441 sq ft of conference space
  • 41 sq m of conference space
  • Full breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Property shuttles: Free airport shuttle and area shuttle within 2 miles
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Best Western Plus Richmond Airport Hotel offers 119 accommodations with iPod docking stations and coffee/tea makers. 37-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • IPod dock
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 8:00 PM

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Best Western Plus Richmond Airport Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • Pets: USD 30.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Car not required
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 5 per day
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Richmond Airport
  • Best Western Plus Richmond Airport Hotel
  • Best Western Richmond Airport
  • Best Western Richmond Airport Hotel
  • Best Western Sandston
  • Plus Richmond Hotel Sandston
  • Best Western Plus Richmond Airport Hotel Hotel
  • Best Western Plus Richmond Airport Hotel Sandston
  • Best Western Plus Richmond Airport Hotel Hotel Sandston

You should know

  • The seasonal pool will open May 29 and close September 30.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.