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Balu Hotel

2.0 star property
Hotel near Isla Mujeres Ferry Terminal in Isla Mujeres

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Photo gallery for Balu Hotel

Rooftop terrace
Living area
Basic Double Room, Balcony, Partial Ocean View
Outdoor pool
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Av Jurez SM 01 MZ 08 LT 08, Isla Mujeres, QROO, 77400
  • Place, Miguel Hidalgo
    ‪3 min walk‬
  • Place, North Beach
    ‪8 min walk‬
  • Place, Isla Mujeres Cemetery
    ‪9 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪82 min drive‬

Room options

View all photos for Basic Double Room, Balcony, Partial Ocean View

Basic Double Room, Balcony, Partial Ocean View

Basic Double Room, Balcony, Partial Ocean View

  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Shared Dormitory, Women only

Standard Shared Dormitory, Women only

Standard Shared Dormitory, Women only

  • 1 bedroom
  • Sleeps 1
  • 2 Twin Bunk Beds
  • Free WiFi

View all photos for Business Double Room

Business Double Room

Business Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Basic Shared Dormitory, Multiple Beds

Basic Shared Dormitory, Multiple Beds

Basic Shared Dormitory, Multiple Beds

  • 1 bedroom
  • Sleeps 1
  • 4 Twin Bunk Beds
  • Free WiFi

View all photos for Basic Shared Dormitory

Basic Shared Dormitory

Basic Shared Dormitory

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 4 Twin Bunk Beds
  • Free WiFi

View all photos for Standard Quadruple Room, 1 Bedroom

Standard Quadruple Room, 1 Bedroom

Standard Quadruple Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Classic Quadruple Room

Classic Quadruple Room

Classic Quadruple Room

  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Comfort Room

Comfort Room

Comfort Room

  • Partial sea view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Panoramic Room

Panoramic Room

Panoramic Room

  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Comfort Triple Room

Comfort Triple Room

Comfort Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

About the area

Isla Mujeres

Centro - Supmza 001 stay.You'll be steps from Isla Mujeres Ferry Terminal and within a 10-minute walk of North Beach with a stay at this Centro - Supmza 001 hotel. Ultramar Ferry Puerto Juárez and Langosta Beach are also in the region.

What's nearby

  • Miguel Hidalgo - 3 min walk - 0.3 km
  • North Beach - 8 min walk - 0.7 km
  • beach near Centro - 8 min walk - 0.7 km
  • Faro de Punta Norte - 9 min walk - 0.8 km
  • Isla Mujeres Cemetery - 9 min walk - 0.8 km

Restaurants

  • ‪Luna Grill - ‬4 min walk
  • ‪MARINA BARTOLOMÉ - ‬2 min walk
  • ‪Sonny's Pizza - ‬4 min walk
  • ‪Cockteleria Picus - ‬4 min walk
  • ‪Mocambo Lancheros - ‬3 min walk

About this property

Balu Hotel

Hotel near Isla Mujeres Ferry Terminal in Isla Mujeres
As a guest of Balu Hotel , you'll find an outdoor pool, a rooftop terrace, and a library. Public spaces have free WiFi. Balu Hotel also features tour/ticket assistance and a front-desk safe.

Smoking is allowed in designated areas at this Isla Mujeres hotel.

  • 10 guestrooms or units
  • Terrace on the roof
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Smoking in designated areas
Balu Hotel offers 10 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Premium bedding, minibar, in-room safe, individually decorated
Hotel Bahia Chac Chi
Centro - Supmza 001
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,005 reviews
The price is CA $90
CA $124 total
includes taxes & fees
Jul 2 - Jul 3
Hotel Bahia Chac Chi

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Library
  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

Frequently asked questions

Does Balu Hotel have an airport shuttle?

Airport shuttle services are not available at Balu Hotel .

How much does it cost to stay at Balu Hotel ?

As of Jun 9, 2026, prices found for a 1-night stay for 2 adults at Balu Hotel on Jun 14, 2026 start from CA $75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How close is Balu Hotel to the beach?

This hotel is a short 9-minute walk from North Beach and 13-minute walk from Cocal Beach. Don't forget your sunscreen!

Does Balu Hotel offer free breakfast?

Balu Hotel does not offer free breakfast.

Is there a casino at Balu Hotel ?

No, there is no casino at this hotel, but PlayCity Casino (8.3 mi) and Royal Yak Casino and Sports Book (9.1 mi) are nearby.

What time is check-in at Balu Hotel ?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

Is there free parking at Balu Hotel ?

Free parking is not available at this hotel.

Does Balu Hotel have a pool?

Balu Hotel features an outdoor pool.

Does Balu Hotel have a spa?

There are no spa services available at this hotel.

How close is Balu Hotel to downtown Isla Mujeres?

Balu Hotel is 1.4 mi away from Isla Mujeres.

Balu Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 18 out of 37 reviews
Rating 8 - Good. 9 out of 37 reviews
Rating 6 - Okay. 5 out of 37 reviews
Rating 4 - Poor. 4 out of 37 reviews
Rating 2 - Terrible. 1 out of 37 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and well kept for the price.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Ava

Liked: Cleanliness, amenities
We loved Alise and all the staff! No bugs, no worries, friendly people. Cute kitties are a bonus ! Very great location for walkers and foodies :) we would definitely return!
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Laurie

We asked for two beds and got one twin and one double bed… a challenge to fit 4 people this way. The staff was very friendly though.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Leah

Liked: Cleanliness, amenities, property conditions & facilities
Balu Hotel was amazing for our family! We live on the island and wanted to do a staycation for our daughter's birthday. We really appreciated the staff being so kind and welcoming. Loved that our dogs were allowed the rooms allowed easy access for them to go outside. The pool was great - our daughter couldn't get enough of it. The hotel itself was wonderful on its own, and it is in a fantastic district where you can walk to anything your heart desires - restaurants, parks, beaches. Already planning our next staycation here. Thanks for a great stay!
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Hilda

Liked: Cleanliness, staff & service, room comfort
Great staff! Have nothing but nice things to say about the staff. Water pressure in shower was horrid, and water pressure in sink was so strong it splashes water everywhere when you turn it on.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Hotel Bali Isla Mujeres was amazing! From the moment we arrived, the staff was super friendly and made us feel right at home. The place has a peaceful, tropical vibe, perfect for relaxing and enjoying the island. The rooms are clean, comfortable, and beautifully decorated — you can tell they pay attention to every detail. The location is excellent too, just a short walk from the beach, restaurants, and the main attractions. It’s a great spot for anyone looking for comfort, great service, and a chill atmosphere. I’d definitely stay here again and recommend it to anyone visiting Isla Mujeres!
Stayed 1 night in Oct 2025
Verified

6/10 Okay

RICK

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Toilets didn’t flush and all there was is a bed. Very strange set up. No dresser or TV Very clean though
Stayed 1 night in Feb 2026
Verified

4/10 Poor

John Daniel

Liked: Staff & service
Disliked: Cleanliness, amenities
Bed was like concrete. Zero amenities. 1 roll of toilet paper and not replaced even when only a few square remained. No blankets only a sheet. Room opened to back alley which reeked of sewer. We were pool level perhaps the floors above were better. Price was cheap at $80 Canadian a night. This is first bad Hotel/Hostel/Air BnB I’ve ever given in our 10 years of visiting here. Rooftop patio had great views. Shower was an adventure and sink in bathroom shoots ever direction like streaming lasers except towards your hands.
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Juana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s wasn’t good for me
Stayed 6 nights in Jun 2025
Verified

8/10 Good

Santiago

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
La habitacion y la atencion super bien, pero el baño daba mucho que desear con sus instalaciones hidraulicas
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Abigail

Liked: Cleanliness, amenities, property conditions & facilities
El personal increíbles y muy claras, las habitaciones muy limpias, a 2 cuadras del muelle, todo excelente y un muy buen precio
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito, sencillo y céntrico. Con una alberca para disfrutar luego de ir a la playa
Stayed 1 night in Sep 2025
Verified

8/10 Good

Carlos Alberto

Liked: Cleanliness, amenities, property conditions & facilities
El hotel es justamente como se ve en las fotos, los detalles de madera en los balcones, la alberca, la habitación estaba limpia y tenía aire acondicionado. Precio accesible acorde a lo que recibimos. En cuanto a las áreas de mejoras, la regadera acumulaba el agua debido a que el declive estaba al lado contrario de la coladera. Y quizá la terraza en el techo podría estar mejor adecuada y estaría súper genial si lo acondicionaran mejor. Pero en general fue buena experiencia en la estancia. Cerca del ferry y no muy lejos de playa norte. Solo está un poco escondido.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jean François

Liked: Amenities
Perfecto
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Alexane

Liked: Cleanliness, amenities
J’ai passé un excellent séjour avec mon copain. Le personnel est adorable, la chambre est impeccable et la piscine super agréable !! Je recommande fortement ☺️
Stayed 1 night in May 2025
Verified

2/10 Terrible

LUIS FERNANDO

Disliked: Cleanliness, staff & service, property conditions & facilities
Pésimo servico al cliente, mala atención.
Stayed 1 night in May 2025
Verified

8/10 Good

Alfredo

Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Heather

Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

jennifer

Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

LARS ERIC

Stayed 1 night in Jan 2026
Verified

8/10 Good

Emma

Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Mariana

Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Nils

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025