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4.1 out of 5

"Our hotel room was a beautiful suite. The view of the lake was breathtaking. Our bed was comfortable and the staff was very helpful. Parking is a litt ... " More

By a verified traveller on Wed 09 May 2018

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Hotel Description

4-star ski resort near Fairmont Jasper Park Lodge Golf Course

Winter getaway

With a stay at this Jasper resort, you'll be steps from Fairmont Jasper Park Lodge Golf Course and a 5-minute walk from Jasper National Park. Icefields Parkway and Maligne Lake are also within 3 miles (5 km).

18-hole golf course

This eco-friendly resort features a golf course, a full-service spa, and 4 restaurants. Traveling on business? Take advantage of the 25 conference rooms, free WiFi in public areas, and valet parking. You'll appreciate the outdoor pool, bar/lounge, and concierge services.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and Egyptian cotton sheets, the 446 guestrooms also offer free WiFi and LED TVs with digital channels. Other amenities include room service, coffee/tea makers, and pillow menus.

Fairmont Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$234* Per night/room 2 Jan. - 3 Jan.

Junior Suite Lakeview Fireplace King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Deluxe Estate King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Signature Gardener's Cottage

Bed Count 1 King Bed Maximum Occupancy 8 Max

Junior Suite Estate King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite Estate Double Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Fairmont Jasper Park Lodge ratings based on 12 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Fairmont Jasper Park Lodge

Everyone (5) Couples (1) Family (3)
5 out of 5
Great location very clean and nice Great customer service

Posted by on 1 Sep. 2019

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Comment from Hotel Management

2 Sep. 2019 by Fairmont Jasper Park Lodge

Thank you so much for taking the time to share your positive comments. We are pleased to read that you loved the location and that our colleagues exceeded your expectations.

5 out of 5
It's always a treat to get to spend a weekend away at the Lodge!

Posted by on 25 Mar. 2019

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Comment from Hotel Management

25 Mar. 2019 by Fairmont Jasper Park Lodge

Thank you for taking the time to post a review on your most recent stay with Fairmont Jasper Park Lodge! We appreciate your feedback, and are so pleased to read you had a five star experience with us. On behalf of the entire team at Fairmont Jasper Park Lodge, we very much look forward to welcoming you back with us for another unforgettable stay in Jasper!

2 out of 5

Room 227

Pros: Environment
Cons: Keep the rooms looking good and ensure bed frames are in good shape.
JPL is a lovely location, as well, it has a rustic cabin-like feel which is fantastic. However, during my stay over the weekend, I was VERY disappointed in the accommodations at JPL. First of all, when we walked into the room, we noticed all the markings on the walls from previous guests, as well as what looked like someone's phlegm stuck on the shower curtain. This was disgusting, to say the least. When it was time to settling down for the night, we found the mattress to be extremely comfortable, along with the pillows. The only thing we couldn't do, was move.....at all. The bed frame/headboard was not in good shape as anytime there was ANY movement, including turning my head, the creaks this bed made was something I have never heard before. The noise was loud enough to wake both myself and my partner from our sleep! We could barely lift a finger without the noise echoing in the room. You would think when paying this price to stay somewhere like JPL, this kind of experience would be unheard of. We are truly disappointed in our stay as we had high expectations. Not sure we will pay that much to go back there again as it was not a pleasant experience.

Posted by on 8 Dec. 2015

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5 out of 5

Relaxing and peaceful

Pros: Quiet
We always enjoy our time at the JPL. The peaceful surroundings, outdoor pool, skating rink and cross country skiing make this a great getaway. The concierge was very helpful with her suggestions for ski rentals and trail reports. The prices are quite high for dining, but the service is very good. The view of the lake from the breakfast room is lovely.

Posted by , from Edmonton, AB, Canada on 13 Jan. 2012

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3 out of 5
We arrived after sunset... The property was poorly lit and navigating the numerous streets to find the building with our room was challenging. You could not see the street names nor room numbers. I actually had to get out of the car to get a closer view. On top of that, you CANNOT park near your room (only briefly to unload/load luggage). Parking is in a LOT at the other side of the property. I can appreciate that it is more visually appealing to keep the streets clear as well as eliminating congestion but maybe have more than one parking area. Another disappointment was the lack of amenities for a property of this size and caliber. We were shocked to discover that we could not do much as get a drink or snack without going through room service. Apparently there was a store but it was closed. Why no vending machines available 24 hours? We were tired so begrudgingly ordered two cans of soda from room service and after a long wait it didn't arrive... Come on, you don't even need to cook it! We gave up and had to get our car from the lot and then drive all the way into Jasper for drinks and snacks... The last thing we felt like doing after an already long day of travel. The room itself was OK... Bed was comfortable. Overall disappointing though.

Posted by on 20 Oct. 2019

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Comment from Hotel Management

21 Oct. 2019 by Fairmont Jasper Park Lodge

We appreciate the time you took to provide feedback on your recent stay. Please allow us to sincerely apologize for the issues you encountered during your stay. If at any point during your stay you are dissatisfied, we would encourage you to speak with a member of our team, or our Manager On Duty, so we can immediately address any concerns and ensure your stay ends on a positive note. We hope to have the opportunity to welcome you back to the lodge so we can offer you a true Fairmont experience.

3 out of 5
Our rooms were not cleaned, and the WiFi was patchy.

Posted by on 11 Aug. 2019

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Comment from Hotel Management

12 Aug. 2019 by Fairmont Jasper Park Lodge

We appreciate the time you took to provide feedback on your recent stay. Please allow us to sincerely apologize for the issues you encountered during your stay. If at any point during your stay you are dissatisfied, we would encourage you to speak with a member of our team, or our Manager On Duty, so we can immediately address any concerns and ensure your stay ends on a positive note. We hope to have the opportunity to welcome you back to the lodge so we can offer you a true Fairmont experience.

5 out of 5
Such a relaxing place to be. Grounds are beautiful, golf course is excellent and taking out a peddle boat was a great time for our family. We would definitely love to go back.

Posted by on 19 Jun. 2019

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Comment from Hotel Management

20 Jun. 2019 by Fairmont Jasper Park Lodge

Thank you so much for taking the time to share your positive comments. We're thrilled to hear that you thoroughly enjoyed the grounds including the golf course and Lac Beauvert. We look forward to welcoming you back again soon.

5 out of 5
Our hotel room was a beautiful suite. The view of the lake was breathtaking. Our bed was comfortable and the staff was very helpful. Parking is a little inconvenient because we were closer to the lake we had to park further away as parking is first come first serve and the closer you are to the water the less spots. We loved this hotel also because there was a lot of wildlife on the property. Be aware that this hotel is a few miles away from downtown jasper and therefore restaurants or grocery stores. We had a car rental so this was not a problem. I

Posted by on 9 May 2018

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Comment from Hotel Management

14 May 2018 by Fairmont Jasper Park Lodge

Thank you so much for taking the time to share your comments and pictures with us! It is great to read that you had a wonderful experience. We look forward to welcoming you back again soon.

5 out of 5

Cross between La Quinta and boyscout camp

Rustic and calm, green and pretty. Some of the rooms here need a little updating, but over all we loved it! The pool is nice and the spa looks great. Faimont bought this property a little while ago and it is not up to the same level of luxury as the Lake Louise property of the Banff Lodge, but it is going for a different feel. It is however: in a great - off the main road - peaceful location, the main lodge looks great, the staff is great, the golfing is good (they rent shoes and clubs) you need to either dive into town or take the shuttle ($5 each way). It may seem a little pricey in the summer, but in truth it was only about $40-60 a night more than two other places on the Main Street which we looked into (and those were more like done up motor lodges.). Look at the photos of the rooms and the location to make sure you can live with both. For us this was our favorite hotel of our trip to Banff and Jasper.

Posted by , from san diego on 1 Aug. 2015

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Comment from Hotel Management

8 Sep. 2015 by fairmontjpl

Dear valued guest, Thank you for taking the time to write a review of your recent visit. I am thrilled to read you enjoyed your stay and are looking forward to welcoming you back in the near future. Sincerely, Ken Hall

5 out of 5

Wonderful Vacation

My wife and I stayed for 3 nights and we had a wonderful time. One of the advantages of this property is it is away from the town of Jasper. The town of Jasper is a neat little town but has the Canadian National Railroad running though the town they have a yard in the town where they switch crews. There is approximately 30 to 40 trains a day traveling thru Jasper. The hotels in town are all within 3 blocks of the rail yard so you have the good chance of hearing trains all night long pulling in a leaving. The Fairmont is isolated from this noise making it well worth the price. The grounds of the resort and the facilities are beautiful and well maintained. The staff is very helpful.

Posted by , from Missouri on 10 Jul. 2015

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About the Fairmont Jasper Park Lodge

Location Old Lodge Road, Jasper, AB T0E 1E0

Property Features

During the winter, enjoy onsite recreation like cross-country skiing and ice skating and return when the snow melts for a round of golf at the onsite golf course. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. At the end of the day, order après-ski drinks at the resort's bar. There are 4 restaurants on site, along with a coffee shop/café. A computer station is on site and WiFi is free in public spaces. This eco-friendly resort also offers an outdoor pool, a health club, and a sauna. For a fee, parking is available. This 4-star Jasper resort is smoke free.

  • 446 guestrooms or units
  • 4 dining venues
  • Bar or lounge
  • Coffee shop
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Edmonton, AB (YEG-Edmonton Intl.) (389.4 km / 241.9 mi)
  • Train station: Jasper Station (7.3 km / 4.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Fairmont Jasper Park Lodge offers 446 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch LED televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Coffee maker
  • Egyptian cotton linens
  • Pillow options
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Heating
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:00 AM.

ORSO - This restaurant specializes in Italian cuisine and serves breakfast and dinner.

Emerald Lounge - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Mooses Nook Chophouse - This steakhouse specializes in American cuisine and serves dinner only. Open daily.

Oka Sushi - This restaurant serves dinner only. Open select days.

Thompson Terrace - This restaurant specializes in American cuisine and overlooks the golf course. Open daily.

Late night fare is available from room service (during limited hours).

Spa Services

  • Massages
  • Number of hot springs - 1

Hotel Policies

Check-in

  • Minimum check-in age is: 18

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: CAD 50 per accommodation, per night
  • Maximum 1 per room

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • UnionPay
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • 24-hour check-in
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 4 and CAD 35 for adults, CAD 4 and CAD 35 for children (approximately)
  • Valet parking fee: CAD 45 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairmont Jasper Park
  • Fairmont Jasper Park Lodge
  • Fairmont Lodge
  • Jasper Park Fairmont
  • Jasper Park Lodge
  • Jasper Park Lodge Fairmont
  • The Fairmont Jasper Park Lodge
  • The Fairmont Jasper Park
  • Jasper Fairmont
  • Jasper Park Lodge
  • Fairmont Jasper Park Hotel Jasper
  • Fairmont Jasper Park Lodge Jasper
  • Fairmont Jasper Park Jasper
  • Fairmont Jasper Park Lodge Resort
  • Fairmont Jasper Park Lodge Jasper
  • Fairmont Jasper Park Lodge Resort Jasper

You should know

  • Hot springs access available from 9:00 AM to 11:00 PM.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • The property is a member of Historic Hotels of the World.
url importing https://www.travelocity.ca/Jasper-Hotels-Fairmont-Jasper-Park-Lodge.h24928-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.