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4.8 out of 5

"Overall, I like the hotel. Good location and provides free boating. It is close to Pyramid island. Just feel a little disappointing at my room because ... " More

By a verified traveller on Wed 27 Jul 2022

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Hotel Description

Enjoy the free WiFi at this 3-star Jasper hotel

On lake

You'll find Pyramid Lake and Patricia Lake within 2 miles (3 km) of this hotel. Also, Jasper Activity Centre is within 3 miles (5 km) and Icefields Parkway is within 6 miles (10 km).

Dining, sauna

This hotel features a restaurant, a gym, and a bar/lounge. Enjoy the spa tub and perks like free self parking and free WiFi. Enjoy the sauna and conveniences like a 24-hour front desk and laundry facilities.

Cavell Room - One Queen, One Sofabed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
CA $479* Per night/room 21 Aug. - 22 Aug.

Whistler Room - One Queen, One Sofabed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Pyramid Room - One King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cavell Room - Two Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Pyramid Room - Two Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Pyramid Lake Resort ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pyramid Lake Resort

Everyone (3) Family (1)
4 out of 5

Posted by on 11 Apr. 2022

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5 out of 5

Posted by on 28 Sep. 2020

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Comment from Hotel Management

29 Sep. 2020 by Ralph

Appreciate you providing us with your review of the property!

5 out of 5

Posted by on 22 Aug. 2020

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Comment from Hotel Management

24 Aug. 2020 by Ralph

Thank you for taking time to provide us with a review of your recent stay.

5 out of 5
Overall, I like the hotel. Good location and provides free boating. It is close to Pyramid island. Just feel a little disappointing at my room because the lake view was blocked by trees.

Posted by on 27 Jul. 2022

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Comment from Hotel Management

28 Jul. 2022 by Tom

Dear Dongyan, Thank you very much for your feedback. I am pleased to hear you enjoyed our fabulous location at our lakefront property and you had the chance to use your hourly complimentary boat/bike rental (Included in the Resort Fee). Please accept my sincerest apologies for lack of view from your room, I understand that this could be disappointing. Here at Pyramid Lake we are located in the heart of Jasper National Park and as such we are unable to remove, prune or clear any foliage on Parks Canada Land. Please feel free to reach out to us if you would like discuss any of the things you've mentioned further. We hope this hasn't deterred you from staying with us again in the future where we hope to improve. Kind Regards, Tom - Front Desk Team

Property Features

Pyramid Lake Resort offers its guests a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center and a meeting room are available. Event space at this hotel measures 860 square feet (80 square meters). A terrace, tour/ticket assistance, and barbecue grills are also featured at Pyramid Lake Resort. Free self parking is available. This 3-star Jasper hotel is smoke free.

  • 62 guestrooms or units
  • 2 levels
  • 12 buildings
  • 860 sq ft of conference space
  • 80 sq m of conference space
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Jasper Station (6.1 km / 3.8 mi)
  • Parking: Free self parking

Room Amenities

Pyramid Lake Resort offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. 27-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers. This Jasper hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).

  • Private balcony
  • Flat-screen television
  • Cable channels
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekends from 8:00 AM and 11:30 AM.

The Pines - This restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 11:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 25 per accommodation, per night
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Masks are not compulsory at the property
  • Reservation is not required for facilities onsite

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 15 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 11 and CAD 19 per person (approximately)
  • Pet fee: CAD 25 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pyramid Lake Jasper
  • Pyramid Lake Resort
  • Pyramid Lake Resort Jasper
  • Coast Pyramid Lake Hotel Jasper
  • Coast Pyramid Lake Jasper
  • Pyramid Lake Resort Hotel
  • Pyramid Lake Resort Jasper
  • Pyramid Lake Resort Hotel Jasper

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.