Book a hotel with hot tub in room in LAX Area, CA from CA $181

"I have stayed at this property more than once. The staff are exceptionally friendly and hepful. The rooms are standard but very nice. The balcony rooms with a view of the pool give the sense of a resort. And its busy bar and restaurant area feels bustling and dynamic rather than crowded. But the place feels like its gone down. I didnt get my morning wake up call, attempts to reach the front desk to get some essentials brought to the room were never followed up. The pool was dirty. I understand they have a lot of people in the pool area on a weekend, but at least fix the bubbles in the spa- it wasnt working. And dont allow under 15s in there. Little kids as young as 1 or so without diapers, sitting in a hot spa? Whole families with kids packed together like sardines. I know you can't control who stays but at least set some boundaries for a safe,pleasant and hygienic pool/spa experience. The gym mats were falling apart. Really off-putting. Invest in your customers and set some rules that you enforce. "

"Clear property friendly staff overall experience great unfortunately their shuttle only runs from 6 AM. You have to pay extra if you need to leave earlier than 6 AM."

"The staff was terrible and lied to our faces about holding luggage for us as they took others into the back room. As we confronted them about it, no answer was given."

"I asked for my bill to be transferred to a new card at checkout which they took and charged a dollar to it as a pending charge and said it would switch. Of course my receipt comes with it charged to the wrong card and they say they can’t fix it. Not impressed!"

"Clean"

"It was very clean and everyone was kind and helpful"