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Lisboa Carmo Hotel

4.0 star property
4-star hotel near Rossio Square, connected to a shopping center

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Photo gallery for Lisboa Carmo Hotel

Terrace/patio
Food court
Premium bedding, minibar, in-room safe, desk
Front of property
Premium Double or Twin Room (Castle and River View)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry

Explore the area

View in a map
Rua Oliveira ao Carmo 1-3, Largo do Camo, Lisbon, 1200-307
  • Place, Rossio Square
    ‪2 min walk‬
  • Place, Santa Justa Elevator
    ‪3 min walk‬
  • Place, Avenida da Liberdade
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬

Room options

View all photos for Deluxe Double or Twin Room (Castle or River View)

Deluxe Double or Twin Room (Castle or River View) | Front of property

Deluxe Double or Twin Room (Castle or River View)

9.6 out of 10
Exceptional
(8 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Double or Twin Room (Small)

Double or Twin Room (Small)

Double or Twin Room (Small)

  • 12 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Double or Twin Room (Castle and River View)

Premium Double or Twin Room (Castle and River View)

Premium Double or Twin Room (Castle and River View)

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Suite (2 Adults + 2 Children)

Family Suite (2 Adults + 2 Children)

Family Suite (2 Adults + 2 Children)

  • 42 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Comfort Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Comfort Double or Twin Room

9.0 out of 10
Wonderful
(19 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room

9.2 out of 10
Wonderful
(23 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Single Room

Premium bedding, minibar, in-room safe, desk

Comfort Single Room

  • Sleeps 1
  • 1 Twin Bed

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About the area

Lisbon

City center retreat .A stay at this Lisbon City Center hotel places you steps from Santa Justa Elevator and a 5-minute walk from Rossio Square. Also, Avenida da Liberdade is within half a mile (1 km) and Marquis of Pombal Square is within 2 miles (3 km).

What's nearby

  • Rossio Square - 2 min walk - 0.2 km
  • Santa Justa Elevator - 3 min walk - 0.3 km
  • Restauradores Square - 5 min walk - 0.5 km
  • Avenida da Liberdade - 5 min walk - 0.5 km
  • Commerce Square - 7 min walk - 0.6 km

Getting around

  • Chiado Stop - 3 min walk
  • Rossio Station - 4 min walk
  • Humberto Delgado Airport (LIS) - 24 min drive

Restaurants

  • ‪Bairro do Avillez - ‬2 min walk
  • ‪Cervejaria Trindade - ‬2 min walk
  • ‪Quiosque do Carmo - ‬1 min walk
  • ‪Restaurante Duque Lisboa - ‬1 min walk
  • ‪Sacramento do Chiado - ‬2 min walk

About this property

Lisboa Carmo Hotel

4-star hotel near Rossio Square, connected to a shopping center
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at Lisboa Carmo Hotel.

This 4-star Lisbon hotel is smoke free.

  • 1 building
  • 45 guestrooms or units
  • 5 levels
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Lisboa Carmo Hotel offers 45 accommodations with minibars and safes. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 20 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 16 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • Elevator (35 inch wide door)

Room amenities

Entertainment

  • 37-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance by telephone to arrange check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Nearby parking fee: EUR 20 per day (328 ft away)
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Lisboa Carmo
Lisboa Carmo Hotel
Lisboa Carmo Hotel Lisbon
Lisboa Carmo Lisbon
Lisboa Carmo Hotel Hotel
Lisboa Carmo Hotel Lisbon
Lisboa Carmo Hotel Hotel Lisbon

Lisboa Carmo Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 724 out of 1001 reviews
Rating 8 - Good. 215 out of 1001 reviews
Rating 6 - Okay. 45 out of 1001 reviews
Rating 4 - Poor. 10 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness
The breakfast was simple and delicious. There was a good variety of food and the dining room is lovely.
Stayed 4 nights in Oct 2025

6/10 Okay

John

Liked: Cleanliness, room comfort
The hotel location was excellent. The rooms were clean & comfortable, and the staff was courteous. And the breakfast that was included was very nice and had a wide number of options. Our disappointment arises because the photos & description of the room reserved did not match what we were given upon arrival. We reserved a Deluxe Double Room (Castle/River View). The photos of such rooms appearing on the Hotels.com site all show bright rooms with large windows and/balconies. Our room (#407) was dark and had only a very small window (~1.5 ft X 2.5 ft) crammed into a corner, behind a desk. While it’s true that one could see the castle if they shoved themself in between the wall and the desk, and craned their neck to look outside, the marketing photos do not accurately portray the room provided. When I brought our disappointment to the manager, he was courteous but explained that marketing photos cannot be relied upon and no other rooms were available. He also stated their affiliation was with Expedia, not a hotels.com, so he was unable to explain any inaccuracies that maybe be present. Additionally, no hairdryer was provided despite being described as an amenity on Hotels.com when our reservation was made. We are frequent users of Hotels.com and have relied heavily on the site for our vacations over the last many years. We’ve never run into such an issue before. While we very much enjoyed our recent visit to Lisbon, this experience was quite disappointing.
Stayed 2 nights in Oct 2025

10/10 Excellent

Yared Feleke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops are nearby. Bar was well stocked. The staff is very friendly. Close to every thing. I highly recommend this hotel. You will not be disappointed.
Stayed 5 nights in Oct 2025

6/10 Okay

Timothy, Telford

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for 7 nights. The room was large, for Lisbon, and the bed huge! The bottle of mineral water was replaced every day and the Nespresso machine was restocked with capsules too. It was clean, pleasant and quiet. However, on the first morning, we reported an issue with the shower being broken which prevented us from being able to stand under the shower head and this was not resolved until the 7th evening. We had no bath towels one day and I didn’t notice this until after I’d used the ‘shower’ and had to dry myself with a robe and a hand towel. We also spent two days with no tissues. Indeed, one evening we found the tissue box dismantled and left empty for the second day. Yes, these are First World problems but they’re not acceptable for such a class of hotel for which we’d paid a premium price. The breakfast was reasonable although I found the hot buffet to be lukewarm most days. Would I stay there again? It’s doubtful - the previous 5 times we’d been to Lisbon in the previous 5-6 years, we’d always stayed at a particular hotel of the same class in Baixa but fancied a slight change of scene this time. It was worth a punt and the slight change in location.
Stayed 7 nights in Oct 2025

10/10 Excellent

Manoj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, and the staff was really helpful! They packed us some boxed breakfast when we had some early morning trips :-) Overall great location, good rooms and ameneties !! really a great hotel :))
Stayed 4 nights in Sep 2025

8/10 Good

Donna

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Convenient, nice neighborhood. Pleasant stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful view of the archaeological Carmo Convent Museum.
Stayed 3 nights in Oct 2025

10/10 Excellent

Lori-Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and central to restaurants, shops and many tourist highlights. Great for walkers. Friendly and helpful staff. Delicious breakfast. Would highly recommend
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location , walkable to many tourist areas.
Stayed 6 nights in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very friendly, great location
Stayed 3 nights in Sep 2025

8/10 Good

Kathleen

Stayed 4 nights in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Wilfredo S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay and a very helpful staff that made our trip wonderfull They gave my wife and an champagne and a large chocolate cupcake for our anniversary Thank you Lisboa Carmo Hotel
Stayed 7 nights in Sep 2025

6/10 Okay

Anar

Stayed 4 nights in Sep 2025

10/10 Excellent

Royce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was amazing, I will definitely be back. The staff was so kind and helpful. The room and bed were comfortable. I enjoyed my stay here very much.
Stayed 5 nights in Sep 2025

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and we felt really looked after during our stay. The hotel breakfast was very nice with a large selection of fruits cheeses and pastries every morning. Hotel is very well situated for Rossio train station. Lots of bars and restaurants are in easy walk.
Stayed 5 nights in Sep 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Syed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice central location!
Stayed 8 nights in Sep 2025

10/10 Excellent

Jasmina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with excellent staff ! Walkable from the city centre in the quiet area!
Stayed 5 nights in Sep 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was on a quiet street but very close to restaurants, sites, and shopping. The staff was great, helpful, and professional. The only downside was that we stayed in an unrenovated room with no Netflix.
Stayed 2 nights in Sep 2025

8/10 Good

Michelle

Travelled with partner
Liked: Amenities
It was nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Eugenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, super friendly staff, access to parking nearby, nice quiet room, great beds.
Stayed 8 nights in Aug 2025

10/10 Excellent

Elizabeth, Corte Madera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Friendly and Helpful.
Stayed 3 nights in Jun 2025

10/10 Excellent

Stanley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and very comfortable bed.
Stayed 3 nights in Aug 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms, great location and super welcoming staff
Stayed 3 nights in Aug 2025