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Locke de Santa Joana

4.0 star property
4-star hotel near Avenida da Liberdade

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Photo gallery for Locke de Santa Joana

Seasonal outdoor pool, pool umbrellas, sun loungers
Creator video - submitted by Bianca Montalvo
Reception hall
Restaurant
Terrace Apartment | Living area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Air conditioning
  • Parking available

Explore the area

View in a map
18 Rua Camilo Castelo Branco, Lisbon, 1150-084
  • Place, Avenida da Liberdade
    ‪2 min walk‬
  • Place, Eduardo VII Park
    ‪2 min walk‬
  • Place, Marquis of Pombal Square
    ‪3 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪7 min drive‬

Room options

View all photos for Locke Room

In-room safe, desk, laptop workspace, blackout drapes

Locke Room

8.8 out of 10
Excellent
(24 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for City Studio

City Studio | View from room

City Studio

9.0 out of 10
Wonderful
(98 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Locke Studio

View from room

Locke Studio

9.2 out of 10
Wonderful
(47 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Locke Studio - Twin

Locke Studio - Twin

Locke Studio - Twin

9.2 out of 10
Wonderful
(29 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Locke Studio with Balcony

Locke Studio with Balcony | Balcony

Locke Studio with Balcony

9.6 out of 10
Exceptional
(27 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Locke Studio - Accessible

Locke Studio - Accessible

Locke Studio - Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | Living area

One Bedroom Apartment

9.8 out of 10
Exceptional
(16 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Terrace Apartment

Terrace Apartment | Living area

Terrace Apartment

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Convent Apartment

Convent Apartment | In-room dining

Convent Apartment

  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft Apartment

Loft Apartment

Loft Apartment

  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment with Terrace

One Bedroom Apartment with Terrace

One Bedroom Apartment with Terrace

  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Santa Joana Residence

Santa Joana Residence | Living area

Santa Joana Residence

  • 75 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Lisbon

Lisbon City Center stay.Within a 10-minute walk of this Lisbon City Center hotel, you'll find Avenida da Liberdade and Marquis of Pombal Square. Rossio Square and Campo Grande are also within 2 miles (3 km).

What's nearby

  • Avenida da Liberdade - 2 min walk - 0.2 km
  • Eduardo VII Park - 2 min walk - 0.2 km
  • Marquis of Pombal Square - 3 min walk - 0.3 km
  • El Corte Ingles Mall - 10 min walk - 0.9 km
  • Rossio Square - 18 min walk - 1.6 km

Getting around

  • Marques de Pombal Station - 6 min walk
  • Rossio Station - 18 min walk
  • Humberto Delgado Airport (LIS) - 22 min drive

Restaurants

  • ‪A Padaria Portuguesa - ‬4 min walk
  • ‪Terraço Chill Out Limão - ‬1 min walk
  • ‪Pils Grill Eatery - ‬4 min walk
  • ‪Santa Marta - ‬1 min walk
  • ‪Balcão do Marquês - ‬3 min walk

About this property

Locke de Santa Joana

4-star hotel near Avenida da Liberdade
There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at Locke de Santa Joana. Parking is available for a fee. A complete renovation of Locke de Santa Joana was completed in June 2024.

Smoking is allowed in designated areas at this 4-star Lisbon hotel.

  • 370 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 3 bars or lounges
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Garden
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Locke de Santa Joana offers 370 accommodations with safes and coffee/tea makers. 42-inch Smart televisions come with digital channels.

Bathrooms include showers and hair dryers. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Similar properties

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Mama Shelter Lisboa
  • Pet friendly
  • Free WiFi
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  • Air conditioning
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includes taxes & fees
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Property amenities

Family friendly

  • Seasonal outdoor pool

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 35 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 23 for adults and EUR 23 for children
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe

Things to do

  • 24-hour pool access
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The Suite Santa Joana, the Mezzanine Suites, and all rooms located in the D block (including a Convent Suite, some City Studios, Locke Rooms and One Bedroom Open Plan Suites) require use of stairs to access.

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 23 for children
  • Self parking fee: EUR 35 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

Property Registration Number 12056

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access is available 24-hours a day.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Locke de Santa Joana Hotel
Locke de Santa Joana Lisbon
Locke de Santa Joana Hotel Lisbon

Locke de Santa Joana Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1186 out of 1528 reviews
Rating 8 - Good. 247 out of 1528 reviews
Rating 6 - Okay. 64 out of 1528 reviews
Rating 4 - Poor. 15 out of 1528 reviews
Rating 2 - Terrible. 16 out of 1528 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marlene

Stayed 9 nights in Oct 2025

10/10 Excellent

Ram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Yu

Travelled with family
Liked: Amenities, property conditions & facilities
I had a very pleasant stay at this hotel. After checking out, I realized I had accidentally left my EarPods on the bed. I emailed the hotel, and they responded quickly, confirming they had found them. A few days later, I was able to pick them up with no trouble at all. I really appreciated their prompt communication and helpfulness—it gave me peace of mind and showed great service.
Stayed 3 nights in Sep 2025

2/10 Terrible

Leila

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible stay here -- do not recommend. They broke my expensive luggage and were entirely unprofessional. When I asked to inform me regarding early check in they complained about how many rooms there are and how hard it is to let people know. If hotels as large as the Marriott can do this, why can't you? Lazy check in experience. Then, our room was filthy with the bathroom not being cleaned and someone's contact lenses glued to the counted and the towels dirty as was the toilet -- seriously? The coffee in the room was horrible as well. We asked for a late check out of 1 hour and they tried to charge 30 Euro for this? Ridiculous and totally unprofessional. Will not recommend -- other hotels in Lisbon are much more professional and accommodating, where the staff actually wants to work.
Stayed 3 nights in Sep 2025

10/10 Excellent

Billy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small grocery store a block away quiet area good restaurants walking distance
Stayed 4 nights in Sep 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Faheem-Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, clean and comfortable! Friendly and helpful staff. Local gems to try in downtown
Stayed 3 nights in Sep 2025

4/10 Poor

Tracy

Disliked: Cleanliness, staff & service
Not worth the price. The design of the hotel looks cute and might have been instagramable but it's hostel level service and quality at best. The room we got was not cleaned properly, layout of where our room was situated was shared hallway to public elevator to amenities floor contributed to noise levels. The room also have no amenities and guest have to request cleaning which we were not told at check in. Breakfast was subpar also. Coffee is cheap self service machine and all below average buffet food which does not match the price we paid. They also won't let us cancel breakfast for the remainder of the stay after we voiced our concerns and put in the request. Overall not a great experience for what we paid for.
Stayed 3 nights in Sep 2025

4/10 Poor

Jen

Disliked: Cleanliness, property conditions & facilities
Scuffed walls, very few staff, very noisy, and limited elevators. Wouldn’t recommend.
Stayed 2 nights in Sep 2025

6/10 Okay

Kristen

Staff were not accommodating. High traffic and confusion in their front lobby/desk. Did not accommodate early check in or late stay check out. Don't bother asking. Hotel was average for an apartment type hotel. Drinks were good at bar area. Small pool.
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locke de Santa Joana is a great spot to stay. The staff is friendly. Great decor in the lobby and in the rooms. Nice courtyard with a pool, bar and restaurant. And all in a beautiful historic building. I’ve read some reviews of people complaining about getting to their room from the lobby. We stayed in the furthest wing of the hotel. Sure, there were 2 elevator rides involved and a walk through the courtyard but the whole experience took about 60 seconds. Would definitely stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was great
Stayed 4 nights in Sep 2025

10/10 Excellent

Lily

Stayed 2 nights in Sep 2025

10/10 Excellent

PAT

Stayed 2 nights in Sep 2025

8/10 Good

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property- not a typical hotel though. Seemed more like a short term stay since they only do cleaning once a week. Property is cute and trendy and the rooms are comfortable!
Stayed 3 nights in Sep 2025

10/10 Excellent

Suzette

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Stayed 3 nights in Sep 2025

10/10 Excellent

Samuel

Stayed 5 nights in Sep 2025

10/10 Excellent

Andrew Callum

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities in the room were excellent and the staff were very friendly
Stayed 4 nights in Sep 2025

10/10 Excellent

Cassy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 loved my stay here. Great rooms, amenities and staff. Close to everything and easy to walk around the area
Stayed 3 nights in Aug 2025

10/10 Excellent

Nathalie

Stayed 7 nights in Sep 2025

6/10 Okay

naleesa

Liked: Cleanliness, staff & service
I wanted to love this place so much as it was absolutely beautiful. the biggest turn off was this place felt like an all inclusive hotel in the caribbean. that’s the vibe it was giving. also, everyone was american i mean EVERYONE. as an american this did not make me feel l
Stayed 6 nights in Sep 2025

10/10 Excellent

Ashpreet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean and charming! the properly has a a lot to offer. Best pizza I had waa at the hotel restaurant.
Stayed 3 nights in Sep 2025

10/10 Excellent

Debora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this hotel. Staff was great, breakfast was very good and the amenities are amazing. Definitely recommend it!
Stayed 2 nights in Sep 2025

8/10 Good

Shaokat

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

I lost my pants

Laundry picked up my night pants by mistake and didn’t returned.
Stayed 18 nights in Aug 2025