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Once Upon Lisboa

3.5 star property
3.5-star hotel near Rossio Square

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Photo gallery for Once Upon Lisboa

Free daily continental breakfast
Deluxe Double or Twin Room
Superior Double or Twin Room
Superior Double or Twin Room
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry
  • Housekeeping

Explore the area

View in a map
5 Rua de São Julião, Lisbon, 1100-150
  • Place, Lisbon Cathedral
    ‪2 min walk‬
  • Place, Commerce Square
    ‪2 min walk‬
  • Place, Rossio Square
    ‪7 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪10 min drive‬

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Premium Double or Twin Room

Premium Double or Twin Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double or Twin Room (Deluxe Premium)

Double or Twin Room (Deluxe Premium) | Interior detail

Double or Twin Room (Deluxe Premium)

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Suite | Living area

Suite

  • 61 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Lisbon

Lisbon City Center stay.Within a 10-minute walk of this Lisbon City Center hotel, you'll find Rossio Square and Santa Justa Elevator. Avenida da Liberdade and Marquis of Pombal Square are also within 2 miles (3 km).

What's nearby

  • Lisbon Cathedral - 2 min walk - 0.2 km
  • Commerce Square - 2 min walk - 0.2 km
  • Castle of São Jorge - 5 min walk - 0.5 km
  • Rossio Square - 7 min walk - 0.6 km
  • Santa Justa Elevator - 7 min walk - 0.6 km

Getting around

  • Igreja Sta. Maria Madalena Stop - 1 min walk
  • Rossio Station - 12 min walk
  • Humberto Delgado Airport (LIS) - 27 min drive

Restaurants

  • ‪Potato Project - ‬1 min walk
  • ‪Dear Breakfast - ‬1 min walk
  • ‪Hygge Kaffe Baixa - ‬1 min walk
  • ‪Garrafeira Nacional - ‬2 min walk
  • ‪Maria Catita - ‬1 min walk

About this property

Once Upon Lisboa

3.5-star hotel near Rossio Square
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily.

Once Upon Lisboa also features concierge services, dry cleaning/laundry services, and a communal living room.

This 3.5-star Lisbon hotel is smoke free.

  • 17 guestrooms or units
  • Continental breakfast (free)
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Once Upon Lisboa offers 17 accommodations with espresso makers and safes. 42-inch Smart televisions come with cable channels.

Bathrooms include slippers and hair dryers. This Lisbon hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe

Accessibility

  • No elevator

Room amenities

Entertainment

  • 42-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Guests can access their rooms with a mobile device.

Property Registration Number 9174

Once Upon Lisboa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

James

Stayed 1 night in Nov 2025

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Very clean hotel. Excellent staff and great location. Elevator inoperable!
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very helpful. This property is exactly where you want to be om the Alfama. Great value. Great hotel, everything brand new. They are building a breakfast/bakery on site.
Stayed 3 nights in Sep 2025

10/10 Excellent

NATHALIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nossa estadia no Once Upon Lisboa foi incrível. Deixo muitos elogios a toda staff do hotel. Chegamos um pouco antes do nosso check-in e o recepcionista Pedro já liberou o nosso quarto. A estrutura é nova e de ótima localização. Eu e minha noiva não vemos a hora de voltar a Lisboa para ficarmos no Once novamente.
Stayed 2 nights in Oct 2025