Best Western Swiss Cottage Hotel

3.0 star property
3-star hotel near Marble Arch

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Reviews
8.4

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi

Room options

Standard Twin Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Standard Single Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Superior Twin Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Family Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Triple Room, 3 Single Beds, Non Smoking

  • Sleeps 3
  • 3 Twin Beds

Family Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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Best Western Swiss Cottage Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 235 out of 636 reviews" "
Rating 8 - Good. 278 out of 636 reviews" "
Rating 6 - Okay. 90 out of 636 reviews" "
Rating 4 - Poor. 21 out of 636 reviews" "
Rating 2 - Terrible. 12 out of 636 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely hotel, friendly and supportive staff. Toilet area a bit of a squeeze, but not an issue for me. Very spacious room otherwise.
Stayed 2 nights in Jan 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in London
Very pleasantly surprised with this hotel. Very welcoming and friendly staff right across the board. Clean and tidy with lovely public rooms, bedroom also. Breakfast very nice with plenty of choices. Swiss Cottage underground station is a stones throw away. Would definitely use this hotel again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay
Comfortable, clean, and centrally located. The staff are friendly. Most of all, it's quiet.
Stayed 2 nights in Jan 2024

6/10 Okay

Hani

Liked: Staff & service
A simples family English still hotel
We usually stay at this hote when we come to London l, this time we got a very old-fashioned room and not so clean,although they changed the room at our request, the other room also needs renovation. The breakfast and dining room staff are excellent
Stayed 2 nights in Jan 2024

6/10 Okay

Liam

Travelled with family and small children
It was a cute property, however we found it limited in its use for people visiting London. Very close to underground though, which was quite handy.
Stayed 1 night in Dec 2023

8/10 Good

Dianne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find and good value. Near to Jubilee line for access to main sights. Polite, helpful staff - thank you Had twin room - clean and warm. Bed a little uncomfortable- could feel springs in places. Overall great place to stay - would stay again
Stayed 1 night in Dec 2023

6/10 Okay

Felipe Vigne, Rio De Janeiro

Business traveller
Disliked: Amenities
honest hotel.
Stayed 3 nights in Dec 2023

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
The hotel had a warm and friendly atmosphere and the staff were very kind and helpful
Stayed 1 night in Dec 2023

10/10 Excellent

Clarine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A quiet hotel with friendly, very helpful staff. Underground was just minutes from the door making it convenient to get anywhere. Evening dining is limited.
Stayed 5 nights in Dec 2023

2/10 Terrible

jacob

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not worth it
The hotel is old and needs refurbishing. But that’s not surprising as you can see in the photos prior to booking. My problem occurred at 3am when the heating system pipes began making loud horrible noises. It was a aweful and ruined my night
Stayed 1 night in Dec 2023