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The International Hotel

3.5 star property
3.5-star hotel near ExCeL Exhibition Centre

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Photo gallery for The International Hotel

Exterior
Staircase
City view from property
Pub
Suite | Living area

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Parking available
  • Bar

Explore the area

View in a map
Marsh Wall, London, England, E14 9SJ
  • Place, One Canada Square
    ‪6 min walk‬
  • Place, Thames River
    ‪8 min walk‬
  • Place, Crossrail Place Roof Garden
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪95 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room (without Window)

Standard Double Room (without Window)

Standard Double Room (without Window)

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite

Suite

Suite

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room (without Window)

Standard Twin Room (without Window)

Standard Twin Room (without Window)

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the area

London

Canary Wharf stay.Your stay at this Canary Wharf hotel places you within 3 miles (5 km) of ExCeL Exhibition Centre and The Arena. Tower of London and Tower Bridge are also within 3 miles (5 km).

What's nearby

  • One Canada Square - 6 min walk - 0.5 km
  • Thames River - 8 min walk - 0.7 km
  • Crossrail Place Roof Garden - 9 min walk - 0.8 km
  • Museum of London Docklands - 9 min walk - 0.8 km
  • Billingsgate Market - 13 min walk - 1.2 km

Getting around

  • Limehouse Station - 4 min drive
  • Heron Quays DLR Station - 5 min walk
  • London City Airport (LCY) - 15 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪No. 35 Mackenzie Walk - ‬7 min walk
  • ‪Obicà - ‬5 min walk
  • ‪itsu - ‬7 min walk
  • ‪Bōkan 37 - ‬1 min walk

About this property

The International Hotel

3.5-star hotel near ExCeL Exhibition Centre
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The International Hotel also features coffee/tea in a common area, concierge services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star London hotel is smoke free.

  • 1 building
  • 601 guestrooms or units
  • 10 levels
  • 2 dining venues
  • Built in 1990
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
The International Hotel offers 601 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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  • Dryer
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 25 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15 for adults and GBP 7.50 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • In-room roll-in shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from July 20 2025 to August 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night (maximum GBP 25 per stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.00 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15 for adults and GBP 7.50 for children
  • Self parking fee: GBP 25 per day
  • Pet fee: GBP 10 per pet, per night (maximum GBP 25 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Britannia International Hotel London Canary Wharf
Britannia International London Canary Wharf
Britannia International Hotel
Britannia International
The International Hotel Hotel
The International Hotel London
The International Hotel Hotel London
Britannia The International Hotel London Canary Wharf

Frequently asked questions

How close is The International Hotel to the airport?

The International Hotel is 4.6 mi (15-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

Does The International Hotel have an airport shuttle?

Airport shuttle services are not available at The International Hotel.

Does The International Hotel offer free breakfast?

Free breakfast isn’t provided at The International Hotel, but buffet breakfast is offered for a fee of GBP 15 for adults and GBP 7.50 for children. It's available on weekdays from 7 AM to 9:30 AM and weekends from 7 AM to 10:00 AM.

Is there a casino at The International Hotel?

No, there is no casino at this hotel.

What time is check-in at The International Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at The International Hotel?

Free parking is not available at this hotel. Self parking is available for GBP 25 per day.

Does The International Hotel have a pool?

The International Hotel does not have a pool.

Does The International Hotel have a restaurant?

The International Hotel is home to Jennys, which features Regional cuisine.

Does The International Hotel have a spa?

There are no spa services available at this hotel.

How close is The International Hotel to downtown London?

The International Hotel is 4.5 mi away from London.

The International Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 395 out of 1407 reviews
Rating 8 - Good. 295 out of 1407 reviews
Rating 6 - Okay. 297 out of 1407 reviews
Rating 4 - Poor. 186 out of 1407 reviews
Rating 2 - Terrible. 234 out of 1407 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

4/10 Poor

David

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stay at this hotel if it is the cheapest and you have no other options. It’s very basic and falling apart and staff were rude. But it’s a good location and often the cheapest place in London.
Stayed 1 night in Jul 2025

10/10 Excellent

Momodu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Magnus

Travelled with family, Business traveller
Liked: Amenities
Don’t like the dining
Stayed 3 nights in Jul 2025

4/10 Poor

Vanessa

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very weird. Not sure what is their target market. Could be improved in all aspects
Stayed 1 night in May 2025

8/10 Good

Talia

Stayed 2 nights in Jul 2025

10/10 Excellent

Thierry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, room comfort

You get what you paid for.

Stayed 2 nights, 3days. Food - did not order anything so cannot comment. Bed - comfy enough. Facilities - could be renovated and redecorated. Walking distance to where I needed to be. Able to bring my friend’s cat - you do sign a waiver as expected. Receptionists were helpful and polite. Waterfront facing room on the first floor allocated so was able to get out onto the balcony despite the gloomy conditions. Quite nice actually. Considering that bookings were suddenly cancelled with less than 24 hours notice due to the whole hotel reservations made by the government - I do feel that it was improperly handled as those who have booked were left to find alternative accommodations in such a short notice. It did not appear that the business had helped these clients get into other hotels as a sign of courtesy. Poor service from that end by the business. Overall, underwhelming experience.
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Stayed 2 nights in Jul 2025

4/10 Poor

Arun

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2025

8/10 Good

Mark

Stayed 3 nights in Jul 2025

2/10 Terrible

Khaled

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel closed and didn’t inform me or any other guests who had reservations. Seems that in the media it will house asylum seekers.
Stayed 2 nights in Jul 2025

4/10 Poor

Jessica

Travelled with group
Liked: Cleanliness
Stayed 1 night in Jul 2025

2/10 Terrible

Jaqueline

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived in London only to find they closed hotel, no reason why, no communication about this. Had to find alternative at last minute getting off the tube and only 2 hours before amazing concert at 02
Stayed 1 night in Jul 2025

6/10 Okay

Christian

Disliked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Marta

Stayed 1 night in May 2025

2/10 Terrible

Khaled

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oh dear

Hotel was closed. Didn’t inform anybody with reservations and I walked into the middle of protests due to the news surrounding the asylum seekers being housed there. Heavy police presence when I arrived at 11pm to check in.
Stayed 3 nights in Jul 2025

10/10 Excellent

James, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good environment
Stayed 1 night in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Tough Water

Business traveller
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Denise

Travelled with group
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Robert

Stayed 1 night in Jul 2025

10/10 Excellent

Garry

Stayed 2 nights in Jul 2025