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DoubleTree by Hilton London Kingston Upon Thames

4.0 star property
4-star hotel near Thames River

Choose dates to view prices

Photo gallery for DoubleTree by Hilton London Kingston Upon Thames

Terrace/patio
Room, 1 King Bed, Corner
Bar (on property)
Exterior
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Gym
  • Bar
  • Pet-friendly
  • Room service

Explore the area

View in a map
1 Skerne Road, Surrey, Kingston Upon Thames, England, KT2 5FJ
  • Place, Richmond Park
    ‪3 min drive‬
  • Place, Hampton Court Palace
    ‪6 min drive‬
  • Place, Twickenham Stadium
    ‪10 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, blackout drapes, free WiFi, bed sheets

Room, 1 King Bed

8.4 out of 10
Very good
(23 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Guest)

In-room safe, blackout drapes, free WiFi, bed sheets

Twin Room (Guest)

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

In-room safe, blackout drapes, free WiFi, bed sheets

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Bathroom

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room with Two Queen Beds

In-room safe, blackout drapes, free WiFi, bed sheets

Deluxe Queen Room with Two Queen Beds

  • Sleeps 4

View all photos for Junior Suite

In-room safe, blackout drapes, free WiFi, bed sheets

Junior Suite

  • Sleeps 3

View all photos for Accessible Queen Room

In-room safe, blackout drapes, free WiFi, bed sheets

Accessible Queen Room

  • Sleeps 2

View all photos for Corner Room with Balcony

Breakfast served, local and international cuisine, alfresco dining

Corner Room with Balcony

  • Sleeps 2

Standard King Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

View all photos for Superior King Room

In-room safe, blackout drapes, free WiFi, bed sheets

Superior King Room

  • Sleeps 2

View all photos for Superior Twin Room

In-room safe, blackout drapes, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2

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About the area

Kingston Upon Thames

City center retreat .Within a 10-minute walk of this Canbury hotel, you'll find Thames River and Rose Theatre Kingston. Hampton Court Park and Bushy Park are also within half a mile (1 km).

What's nearby

  • Bushy Park - 7 min walk - 0.7 km
  • Richmond Park - 3 min drive - 1.7 km
  • Hampton Court Palace - 6 min drive - 4.3 km
  • Twickenham Stadium - 10 min drive - 6.2 km
  • Chessington World of Adventures - 13 min drive - 8.3 km

Getting around

  • Kingston Station - 4 min walk
  • Richmond Underground Station - 9 min drive
  • Heathrow Airport (LHR) - 45 min drive

Restaurants

  • ‪Caffè Nero - ‬2 min walk
  • ‪Costa Coffee - ‬3 min walk
  • ‪Mason + Rye - ‬2 min walk
  • ‪The Place To Eat - ‬5 min walk
  • ‪Beanberry - ‬4 min walk

About this property

DoubleTree by Hilton London Kingston Upon Thames

4-star hotel near Thames River
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 5 meeting rooms available. A 24-hour fitness center, a terrace, and multilingual staff are also featured at DoubleTree by Hilton London Kingston Upon Thames. The hotel can provide concierge services and wedding services. You'll have access to the health club at a partner property.

This 4-star Kingston Upon Thames hotel is smoke free.

  • 146 guestrooms or units
  • Built in 2016
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton London Kingston Upon Thames offers 146 air-conditioned accommodations with laptop-compatible safes and hair dryers. LCD televisions come with cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Kingston Upon Thames hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 31 per day)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 13 to 15.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Golf
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet (varies based on length of stay), plus a one-time cleaning fee of GBP 100
  • Only dogs and cats are allowed
  • Weight limit: 75 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 13.00 to 15.95 for adults, and GBP 0.00 to 0.00 for children
  • Nearby parking fee: GBP 31 per day (374 ft away)
  • Pet fee: GBP 20 per pet (varies based on length of stay) plus GBP 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton London Kingston Upon Thames Hotel
Doubletree Hilton London Hotel
Doubletree Hilton London Kingston Upon Thames
Doubletree Hilton London
DoubleTree by Hilton London Kingston Upon Thames Hotel

Reviews

DoubleTree by Hilton London Kingston Upon Thames Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 436 out of 798 reviews
Rating 8 - Good. 253 out of 798 reviews
Rating 6 - Okay. 57 out of 798 reviews
Rating 4 - Poor. 33 out of 798 reviews
Rating 2 - Terrible. 19 out of 798 reviews

Reviews

8/10 Good

Selena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Terri, Mesa

Stayed 4 nights in Jun 2025

8/10 Good

Lee

Stayed 2 nights in Jun 2025

8/10 Good

Mirona

Stayed 1 night in May 2025

8/10 Good

Yiu Chuen Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Siavash

Liked: Property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was excellent. Breakfast was great. They had work going on to the hotel which meant Disable Parking was suspended but parked in a secure car park 2 mins walk away. No problem. Would definitely stay there again and would highly recommend it.
Stayed 2 nights in Jun 2025

8/10 Good

Jenny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Babatunde

Stayed 1 night in Jun 2025

10/10 Excellent

Kingsley

Stayed 10 nights in May 2025

10/10 Excellent

Siavash

Stayed 3 nights in May 2025

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Kingston

Cleanliness and comfort was good. The shower didn’t work on the first night and on the second night I was offered another room.
Stayed 2 nights in May 2025

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Great location, really helpful staff
Stayed 3 nights in May 2025

10/10 Excellent

Trisha

Liked: Cleanliness, amenities, property conditions & facilities
Hotel room was clean, staff were friendly and professional and the location was very good! Close to the shopping area and train stations so staying outside London is easy and convenient!
Stayed 4 nights in May 2025

10/10 Excellent

Faye

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value clean comfortable hotel with everything you might need
Stayed 1 night in Apr 2025

10/10 Excellent

Pradeep

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near to Kingston station as well as good shopping and dining options along with in-house restaurant.
Stayed 3 nights in May 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, amenities
Perfect stay, staff very helpful and friendly . Breakfast excellent
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

A family break after a day out at Hampton Court

Check in was a poor start. I really didn't understand what the man was saying, he rushed through everything. We also did not get our free welcome cookie or bottle of water. Wasn't informed of how to access the WiFi & key info wasn't written down anywhere so had to ask again. Then we almost went to the wrong room as the wrong number was written on the card, so the receptionist came rushing upstairs to stop and redirect us. We slept REALLY well. A little train noise but the comfort of the bed put us right to sleep. Air Conditioning was lovely. The receptionist did help us to get that on. Room service was fast. Breakfast was fantastic. Great walks by the river a very short distance away and 7 minutes walk to Kingston Railway Station.
Stayed 1 night in May 2025

8/10 Good

Hans JB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Cicero

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall, a great hotel

The checking desk stuff were amazingly polite and friendly. Given that these two chaps were doing the Night Shift, this was quite a good surprise.
Stayed 1 night in Apr 2025

8/10 Good

Mohammed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, considerate staff, though extra parking costs should be a consideration
Stayed 2 nights in Apr 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Hyunggy

Stayed 2 nights in Mar 2025

10/10 Excellent

Lori

Travelled with family
Liked: Amenities, property conditions & facilities
Staff extremely courteous and helpful. Enjoyed our stay and will return.
Stayed 3 nights in Mar 2025