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Intelier Palacio de San Martín Hotel

4.0 star property
4-star boutique hotel near Gran Via

Choose dates to view prices

Photo gallery for Intelier Palacio de San Martín Hotel

Hallway
Interior
Front of property
Meeting facility
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Plaza San Martin, 5, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Standard Twin Room

1 bedroom, minibar, in-room safe, individually decorated

Standard Twin Room

9.4 out of 10
Exceptional
(79 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds, Balcony

Junior Suite, 2 Single Beds, Balcony

Junior Suite, 2 Twin Beds, Balcony

8.0 out of 10
Very good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room (with extra bed)

1 bedroom, minibar, in-room safe, individually decorated

Standard Twin Room (with extra bed)

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Double Room

Double Room

Double Room

8.8 out of 10
Excellent
(26 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 1 Double Bed (Inner View)

Double Room, 1 Double Bed (Inner View)

Double Room, 1 Double Bed (Inner View)

9.0 out of 10
Wonderful
(20 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Queen Bed, Balcony (Deluxe)

1 bedroom, minibar, in-room safe, individually decorated

Junior Suite, 1 Queen Bed, Balcony (Deluxe)

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Madrid

Madrid Centro stay.At this Madrid Centro hotel, you'll be well placed to visit Gran Via and Plaza de España - Princesa, both within a 5-minute walk. Plaza Mayor and Puerta del Sol are also within half a mile (1 km).

What's nearby

  • Gran Via - 3 min walk - 0.3 km
  • Puerta del Sol - 5 min walk - 0.4 km
  • Plaza Mayor - 5 min walk - 0.5 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km
  • Prado Museum - 16 min walk - 1.4 km

Getting around

  • Callao Station - 3 min walk
  • Madrid Recoletos Station - 4 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 31 min drive

Restaurants

  • ‪Chocolateria 1902 - ‬2 min walk
  • ‪Strong Disco - ‬2 min walk
  • ‪GEISHA - Specialty Coffee - ‬1 min walk
  • ‪Chocolatería Valor - ‬2 min walk
  • ‪Jeronimo - ‬2 min walk

About this property

Intelier Palacio de San Martín Hotel

4-star boutique hotel near Gran Via
Intelier Palacio de San Martín Hotel offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and a meeting room are available. A terrace, tour/ticket assistance, and concierge services are also featured at the boutique Intelier Palacio de San Martín Hotel.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 6 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Intelier Palacio de San Martín Hotel offers 94 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 22 for adults and EUR 22 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 22 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Intur
Hotel Intur Palacio
Hotel Intur Palacio San Martin
Hotel Palacio San Martin
Hotel Palacio San Martin Intur
Intur Palacio San Martin
Intur Palacio San Martin Hotel
Palacio Intur San Martin
Palacio San Martin
Palacio San Martin Intur
Intur Palacio San Martin Hotel Madrid
Hotel Intur Palacio San Martin Madrid
Intur Palacio San Martin Madrid

Intelier Palacio de San Martín Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 804 out of 1056 reviews
Rating 8 - Good. 174 out of 1056 reviews
Rating 6 - Okay. 48 out of 1056 reviews
Rating 4 - Poor. 14 out of 1056 reviews
Rating 2 - Terrible. 16 out of 1056 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Stayed 1 night in Jul 2025

8/10 Good

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!!
Stayed 1 night in Jul 2025

6/10 Okay

Xoel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great but didn’t receive any of the VIP Expedia Perks.
Stayed 3 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Already commented.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sergio

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Location is absolutely 100/100. 2 min walking distance from Sol, Gran Vía, and really close to El Retiro and many places of interest. Hotel is beautiful and comfortable!! Breakfast is delicious.
Stayed 4 nights in Jul 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Jul 2025

10/10 Excellent

Marisole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, room was very spacious and the staff was great!
Stayed 2 nights in Jun 2025

10/10 Excellent

Alejandro

Stayed 5 nights in Jun 2025

8/10 Good

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great and was quiet.
Stayed 3 nights in Jun 2025

10/10 Excellent

Araceli

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I didn’t like the area where the property is located
Stayed 2 nights in Jun 2025

10/10 Excellent

Pablo

Stayed 2 nights in Jun 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jun 2025

10/10 Excellent

Leo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location and people. The best
Stayed 2 nights in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Asha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. A little noisy unfortunately, walls seem a bit thin and same for doors. Constantly hearing people talking and yelling through the walls and doors. But great location, convenient. Hotel is clean, staff are nice and helpful, lot of taxis always around. Walkable to many things.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jose, Irving

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
5 Stars – Excellent Stay in Madrid! We had an amazing stay at this hotel in Madrid! From the moment we arrived, the staff went above and beyond to make us feel welcome—friendly, helpful, and always professional. The location couldn’t have been better: perfectly situated in a beautiful, safe, and walkable area with plenty of shops, restaurants, and attractions nearby. The hotel itself was spotless and well-maintained, making it easy to relax and enjoy our time in the city. Everything about our stay was convenient and comfortable. Highly recommend this place for anyone visiting Madrid!
Stayed 3 nights in Jun 2025

8/10 Good

Shauna, Penticton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Badreddin, Houst

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Easy check-in. Excellent location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Martha del Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelntes intalaciones y ubicación

Mi estancia en el hotel fue solo por una noche para conectar vuelos local y trasatlántico. Hice el check-in online asi que a mi llegada al hotel fué muy rápido obtener mi llave. Hacía mucho alor en Madrid y me proporcionaron una llave adicional para mantener el AC encendido. Lo elegí por la ubicación y porque tiene beneficios Silver y Gold. Cené en el restaurante y me sorprendió la excelente calidad del platillo que elegimos y el servicdio. Mi única sugerencia a la administración de la propiedad es que hace falta un espejo en la habiración. Solo cuenta con el del baño. Lo recomiendo ampliemente
Stayed 1 night in Jun 2025

10/10 Excellent

Marisole

Excellent stay, service
Stayed 5 nights in Jun 2025

10/10 Excellent

Jose, West End

Excellent service, central location and short distance to main attractions.
Stayed 1 night in Jun 2025

4/10 Poor

Leonel

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
I have booked a Junior Suite room with breakfast at hotels.com and when I arrived they said that the breakfast wasn’t included. The room was much smaller than listed in hotels.com. The WiFi service broke down for more than 1 day and they didn’t offer any incentive. They said that it happened and I had to deal with it. Overall a poor experience based on the amount of money that I paid for the room. I will never go back or recommend this hotel. I lost business do to the problem with the WiFi and they didn’t care. I e-mail the same day to hotels.com but I have never received an answer or any help
Stayed 4 nights in Jun 2025

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel location!! Friendly and welcoming staff. Very nice brunch cafe. Beautiful room that was clean and comfortable. Such a convenient neighborhood near restaurants, shopping, and main sites. Would recommend this hotel to others.
Stayed 2 nights in Jun 2025