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Intelier Palacio de San Martín Hotel

4.0 star property
4-star boutique hotel near Gran Via

Choose dates to view prices

Photo gallery for Intelier Palacio de San Martín Hotel

Hallway
Front of property
Reception
Meeting facility
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Plaza San Martin, 5, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Standard Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room

9.4 out of 10
Exceptional
(81 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds, Balcony

Junior Suite, 2 Single Beds, Balcony

Junior Suite, 2 Twin Beds, Balcony

8.0 out of 10
Very good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room (with extra bed)

Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room (with extra bed)

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Double Room

Double Room

Double Room

8.8 out of 10
Excellent
(27 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 1 Double Bed (Inner View)

Double Room, 1 Double Bed (Inner View)

Double Room, 1 Double Bed (Inner View)

9.0 out of 10
Wonderful
(21 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Queen Bed, Balcony (Deluxe)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 Queen Bed, Balcony (Deluxe)

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Madrid

Madrid Centro stay.Within a 10-minute walk of this Madrid Centro hotel, you'll find Gran Via and Plaza Mayor. Puerta del Sol and Royal Palace of Madrid are also within half a mile (1 km).

What's nearby

  • Gran Via - 3 min walk - 0.3 km
  • San Miguel Market - 3 min walk - 0.3 km
  • Puerta del Sol - 5 min walk - 0.4 km
  • Plaza Mayor - 5 min walk - 0.5 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km

Getting around

  • Callao Station - 3 min walk
  • Madrid Recoletos Station - 4 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 31 min drive

Restaurants

  • ‪Chocolateria 1902 - ‬2 min walk
  • ‪Strong Disco - ‬2 min walk
  • ‪Jeronimo - ‬2 min walk
  • ‪Chocolatería Valor - ‬2 min walk
  • ‪GEISHA - Specialty Coffee - ‬1 min walk

About this property

Intelier Palacio de San Martín Hotel

4-star boutique hotel near Gran Via
Intelier Palacio de San Martín Hotel offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and a meeting room are available. A terrace, tour/ticket assistance, and concierge services are also featured at the boutique Intelier Palacio de San Martín Hotel.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 6 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Intelier Palacio de San Martín Hotel offers 94 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 22 for adults and EUR 22 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 22 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Intur
Hotel Intur Palacio
Hotel Intur Palacio San Martin
Hotel Palacio San Martin
Hotel Palacio San Martin Intur
Intur Palacio San Martin
Intur Palacio San Martin Hotel
Palacio Intur San Martin
Palacio San Martin
Palacio San Martin Intur
Intur Palacio San Martin Hotel Madrid
Hotel Intur Palacio San Martin Madrid
Intur Palacio San Martin Madrid

Reviews

Intelier Palacio de San Martín Hotel Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 812 out of 1066 reviews
Rating 8 - Good. 177 out of 1066 reviews
Rating 6 - Okay. 48 out of 1066 reviews
Rating 4 - Poor. 15 out of 1066 reviews
Rating 2 - Terrible. 14 out of 1066 reviews

Reviews

10/10 Excellent

Guillermo Lopez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff and above all location.
Stayed 4 nights in Aug 2025

10/10 Excellent

Carrie-Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish we had had longer in Madrid. We were blown away by the city and by this hotel. It was clean, beautiful, the staff was super friendly, especially when I said in Spanish that I was still learning the language. The receptionist was patient and happy to speak clearly and slowly with me. He really made me feel comfortable and welcome. We were always greeted with a smile. We had a terrace in our suite and it really made our stay extra special. We cant wait to come back to Madrid and when we do, we will absolutely be staying here.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gabriel

Stayed 5 nights in Aug 2025

10/10 Excellent

Arlene

.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
This was our first time visiting Madrid. The hotel was very nice and the front desk staff was very professional and friendly. Although we speak very little Spanish, the person at the front desk spoke English very well. Our room was very large and clean. The breakfast was excellent. I highly recommend this hotel whether you are staying 1 night or several nights as we did.
Stayed 3 nights in Jul 2025

10/10 Excellent

deborrah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is awesome! Close to so many must see and must eat places! There is never a shortage of restaurant/cafe, very diverse in food selection as well. It’s also near 3 of the must try churros (I love churros!). Breakfast though could have been better. I love that they make your eggs and bacon upon request but I wish the food selection for the buffet was different everyday or at least every 2 days but it was the same every single day for the 7 mornings we were there. Even the fruits didn’t change. Overall, we had a fantastic time!
Stayed 7 nights in Aug 2025

10/10 Excellent

Teiry

Travelled with partner
Liked: Amenities
The services was excellent I don’t have nothing negative to said about excellent location near everything the staff is wonderful always attend to help you I 💯 recommend I will be back
Stayed 10 nights in Aug 2025

10/10 Excellent

Dania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boutique Hotel wonder in Madrid!

Had a wonderful two days stay at Palacio San Martin! For the moment we checked in the staff was extremely friendly and even were able to give us an early check-in. The entire hotel is meticulously, clean and comfortable. Our room was spacious. The breakfast buffet had numerous options and also had cook to order eggs. The location was perfect since every thing was walking distance with a nice plaza right in front of the hotel.. would highly recommend this hotel when staying in Madrid!
Stayed 2 nights in Aug 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for touring the area
Stayed 2 nights in Aug 2025

10/10 Excellent

Chandubhai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, within walking distance to the Metro and La Gran Via. The reception staff were very helpful, providing map and explaining best areas to visit. The rooms were clean and very comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

tapan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and the hotel was beautiful
Stayed 2 nights in Aug 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Kerry

Stayed 1 night in Aug 2025

10/10 Excellent

Maite

Excelente servicio y limpieza, lo recomiendo.
Stayed 3 nights in Aug 2025

10/10 Excellent

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and services was exceptional highly recommend. Location is prime. You have Gran Via less then a minute away and Plaza del Sol. So much restaurants/Bars and stores..
Stayed 8 nights in Aug 2025

8/10 Good

J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Location fabulous for weekend
Stayed 2 nights in Aug 2025

10/10 Excellent

Grace

Stayed 2 nights in Jul 2025

10/10 Excellent

CARLOS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Begoña

Stayed 5 nights in Aug 2025

10/10 Excellent

Linda

Stayed 3 nights in Aug 2025

10/10 Excellent

Edgar

Stayed 4 nights in Jul 2025

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im glad i choose this location, centrally located to all shopping, Restaurants and Transportation. Walked several km. Each direction never got lost. Wil definitely come back here.
Stayed 6 nights in Aug 2025

10/10 Excellent

abelourd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out
Stayed 3 nights in Aug 2025