First if youâre looking for location then this is 10/5 stars. The hotel has great amenities and if you donât need anything or need to contact the host/management. Then book it. The place was gently cleaned but the floor was sandy and the beach supplies( chairs are broke and we didnât know until getting all the way to beach. The hot tub? Well letâs just say used bay tub, it is stained and all the handles are broke, the heat doesnât work and we were told the last night to just fill with hot water and tune the jets on. Well that all good until 10 mins go by and the water is Luke warm. The deck area is nothing like the pics. No awning or cushions and the the roof doesnât drain so their was about 2 inches to rain water the whole time we were there. The bed is comfortable and getting in contact with anyone isnât going to happen. So beware at your own risk. We will definitely be back but will look for something else in the area.
The room was dirty with mold and left behind underwear. Items didn't work including the hot tub.
The room was dusty, moldy, sticky, and had dirty underwear that had been left and not disposed of. There were no instructions for filling the hot tub. There was no plug for the hot tub. The roof lights and hot tub jets/lights didn't work. When we tried to contact the property about our problems it took 16 hrs to get a response that maintenance would be out to check on the lights. Maintenance never came to fix anything. Our only other communication was them trying to get us to extend our stay through for half price per additional night. We never spoke with a person regarding the property. Only received messages through vrbo app. I will never stay in a property run by Skyrun rental agency again. They are awful!
While the top-notch location allowing walking access to many stores, nice restaurants and luxury hotels, the cleanliness of this particular condo/hotel had something to be desired.
First impressions, the hotel lobby smelled horrible (mixture of various types of mildew and trash). We asked the front desk person what was going on, and they didn't really have an answer. In the condo itself, while it did smell like laundry/clean, there was mildew in the shower. We were supplied very small tubes of body wash, but there was no hand soap anywhere. Also, the hot tub had the black grips pulling up and looked like it had seen better days, so we decided to skip using it. The rooftop deck was nice. In general, the location is great, but it just seemed like the cleaning crew very quickly turned it over and didn't actually clean the condo well.
While the overall location in South Beach is nice, the unit itself is in disappointing condition. Hot tub on the rooftop is dirty and not in an acceptable condition for use which was one of the main reasons my wife and I picked this location. Lights on rooftop also don't work properly, light switch seems compromised. Wife found hair in the bed, seems like cleaning crew didn't really do a good job. Ceiling paint in shower is peeling, cabinet door handles are sticky, etc. Lastly, directions did not include pin code to enter the unit, had to call service on arrival.
Parking was cash only, $150 for 3 days. Parking garage attendant stated that credit card machine is down and that there is an atm inside if we don't have that much on hand, which we thankfully did. This seemed kinda sketchy. Only one of two elevators works to get to penthouse floor which led to excessive wait time to get to our room. Would not book again or recommend to others.
The beach is a short walk away. Hosts supplied chairs and umbrella. Close to many restaurants and music clubsâŠbut no close that you hear the music late at night. Restaurant on main level of hotel has very good breakfast and lunch options.
Management was so great with late check in and any need we requested. Located in Z Hotel the management of hotel was less helpful and really didnât support individual owners like Sky Run which was not best practice for them. The team at Sky Run however were top quality and will be back!!! Thanks
The room was really nice. Bed were super comfy. Room located in the heart of all the action. And ocean drive is right behind the hotel as well as the beach. We enjoyed our stay and would stay again
This condo is located directly in South Beach. It is close to everything. The unit was very clean. Comfy bed was very welcoming. The outdoor terrace area was amazing. We had an issue with the hot tub but the property manager came right away and got it fixed. He was very good with communicating with me. I look forward to staying at this unit on future dates to South Beach!!
This unit is VERY SPACIOUS! Bed was INCREDIBLY COMFORTABLE!! Sitting on the rooftop terrace overlooking Downtown Miami INCREDIBLE!! Walking distance to ALL GREAT LOCATIONS! Highly recommend dinner or just a drink to look around the Versace Masion - Casa Causarina Hotel!! 5 min walk south! Easy access to Beach and Ocean or quiet lounging at the Pool. Mark, the agent, was SPECTACULAR at accommodating needs! A GEM in a wonderful vacation location! HighlyRECOMMENDED!!