For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Within a 15-minute walk of this Mid Beach resort, you'll find Miami Beach Boardwalk and 41st Street. Collins Avenue Shopping Area and Miami Beach Convention Center are also within 3 miles (5 km).
Poolside dining
This smoke-free resort features 2 restaurants, 3 outdoor pools, and a 24-hour fitness center. Traveling on business? Take advantage of the free WiFi in public areas, express check-out, and valet parking. There's a bar/lounge on site, and laundry facilities and concierge services are also provided.
Free WiFi, flat-screen TVs
The 415 soundproofed guestrooms offer free WiFi and minibars. Flat-screen TVs with cable channels provide entertainment options, and other amenities include room service and espresso makers. Housekeeping is available on request.
Eden Roc Miami Beach ratings based on 16 Verified Reviews
Review Summary
4.1
out of 5
4.0 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort5.0 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for Eden Roc Miami Beach
Everyone (9)Couples (4)
2 out of 5
The views, three pools and close to the beach
Posted by a verified traveller on 13 May 2021
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Comment from Hotel Management
14 May 2021
by General Manager
Thanks for joining us during your stay in Miami Beach. We trust that you had the chance to soak up the sun by the pool, and we're glad that our proximity to the beach was to your liking.
Your rating greatly disappoints us. We truly hope it was left in error, but if it wasn't, we'd love to hear from you regarding how we could have improved your stay. Guest satisfaction means everything to our team, and we want to make sure that we're consistently putting our best foot forward.
Sincerely,
Eugenia Dwyer
General Manager
5 out of 5
Everything satisfactory no microwave in the room
Posted by a verified traveller on 15 Apr. 2021
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Comment from Hotel Management
16 Apr. 2021
by General Manager
We appreciate you reaching out and for choosing us for your trip. We are glad your stay was overall pleasing. Despite not having some room amenities, we are glad not all was lost. Safe travels and visit us again!
5 out of 5
Posted by a verified traveller on 26 Oct. 2020
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Comment from Hotel Management
26 Oct. 2020
by Joy Boyd
Thanks so much for sharing your positive feedback from your stay at Eden Roc Miami Beach!-
We hope to welcome you back very soon.
Sincerely,
Joy Boyd
General Manager
5 out of 5
We had a great stay here!! Staff was very friendly. Great pool area, would definitely stay here again!
Posted by a verified traveller on 25 Jul. 2020
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Comment from Hotel Management
27 Jul. 2020
by Michael Chin
Thank you for taking the time to share your positive
feedback at Eden Roc Miami Beach.
We love the opportunity to be pathfinders for our guests, so I’m delighted to hear that our staff was one of highlights to visit during your time in Miami. And that you were equally as charmed by our rooms and our resort.
We look forward to welcoming you back soon!
Sincerely,
Michael Chin
General Manager
1 out of 5
Posted by a verified traveller on 29 Jun. 2020
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Comment from Hotel Management
29 Jun. 2020
by Michael Chin
We greatly appreciate you taking the time to share your feedback with our team and regret to hear that your experience during your stay with us was not up to par with the service standards we pride ourselves in offering our guests.
I hope to get the opportunity to follow up with you personally to further assist you and provide you with a high level of service you deserve
Sincerely,
Michael Chin
General Manager
1 out of 5
Posted by a verified traveller on 1 Apr. 2020
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Comment from Hotel Management
3 Apr. 2020
by Michael Chin
We greatly appreciate you taking the time to share your feedback with our team, and regret to hear that your experience during your stay with us was not up to par with the service standards we pride ourselves in offering our guests. I hope to get the opportunity to follow up with you personally to further assist you and provide you with a high level of service you deserve.
Sincerely,
Michael Chin
General Manager
5 out of 5
Love the hotel and several pools and beach access with staff and lounge chairs. The customer service is outstanding and I also love Malibu Farms restaurant.
Posted by PAF, from Pittsburgh on 9 Feb. 2020
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Comment from Hotel Management
11 Feb. 2020
by Nicolas M.
Dear PAF,
It was our honor hosting you and we're glad to hear that you were treated with the outstanding service that you deserve. We look forward to welcoming you back again soon. Warm regards, Nicolas M.
5 out of 5
Wonderful views, pleasant pool area, good restaurants.
Posted by a verified traveller on 11 Nov. 2019
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Comment from Hotel Management
11 Nov. 2019
by Nicolas M.
Dear Guest,
Thank you for your kind feedback, we hope to have another chance to welcome you.
Warm regards
Nicolas M.
Thank you very much for your kind review and feedback! It was our greatest honor hosting you and we look forward to welcoming you back again soon. Warm regards, Nicolas M.
2 out of 5
This hotel is very clean which was the only thing that I liked about it. What I didn’t like is the fact that they charge you a daily $35.00 hotel fee whether you use the beach chairs, pool area and gym or not. I got to the hotel late that night due to flight delays and I was still charged $35.00 fee for that day even though I didn’t get to use anything offered for the fee. They don’t have basic things such as Tylenol, ibuprofen or pepto bismol on hand after a certain hour, as expensive as this place is they should have the necessities 24hrs. They also charge you $200.00 a day room insurance fee Incase anything is broken in your room, they put the money back in your account if everything is intact but I’ve never heard of a hotel charging $200.00 a day maybe $200.00 for the whole stay but a day??!!! That’s ridiculous! Oh and let’s not forget how they added $50.00 to my bill for an overnight parking fee when I didn’t even have a car and I didn’t have any guest visit me so where the heck did that parking fee come from??!! They removed the parking fee only because I noticed it and complained about it but what if I would have overlooked it? I would have been charged for something that was a mistake on their part. I’d also like to add that some of the other guest staying there were very loud and unruly. I would never stay at this hotel again nor will I refer it to anyone.
Posted by Nastassja, from New York on 6 Aug. 2019
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Comment from Hotel Management
12 Aug. 2019
by Nicolas M.
Dear Nastassja,
Thank you for your review. I appreciate your valuable feedback as I have shared your comments with our team to ensure we improve in the areas you mentioned. We apologize for any inconveniences you may have experienced and hope to get a second opportunity to welcome you back for an improved experience.
Warm regards,
Nicolas M.
Eden Roc Miami Beach offers its guests 3 outdoor swimming pools and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the luxury Eden Roc Miami Beach. For a fee, parking is available. A complete renovation of Eden Roc Miami Beach was completed in December 2017. This 4.5-star Miami Beach resort is smoke free.
415 guestrooms or units
21 levels
2 buildings
2 dining venues
Built in 1955
Bar or lounge
Coffee shop
Cabanas by the pool (surcharge)
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Terrace
Garden
Gift shop
ATM
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Number of outdoor pools - 3
Free WiFi
Soundproofed rooms
Laundry facilities
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Valet parking (surcharge)
Transport
Airport: Miami International Airport (MIA) (17.9 km / 11.1 mi)
Parking: Valet parking available for a surcharge
Room Amenities
Eden Roc Miami Beach offers 415 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.
Minibar
In-room dining (limited hours)
Flat-screen television
Cable channels
Movies for purchase
Espresso maker
Coffee maker
Shower
Cribs (free)
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Telephone
Blackout drapes
Sound-insulated rooms
Air conditioning
Ensuite bathroom
Food & Drink
For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:30 AM.
Nobu - This restaurant serves breakfast, brunch, lunch, and dinner.
Malibu Farm Restaurant - This poolside restaurant serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Nobu Lobby Bar - This lobby lounge serves light fare only. Open daily.
Cafe Inez - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.
Hotel Policies
Check-in
Check-in time starts at 4:00 PM
Minimum check-in age is: 21
Check-in time ends at midnight
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
Pets: USD 150.00 per pet, per stay
Only dogs are allowed
Maximum 1 per room (weight limit: 25 lbs)
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Enhanced food service safety measures are in place.
No rollaway/extra beds available
Please note, some room types at this property are not available when booking a stay with children.
Service animals are allowed
Service animals are exempt from fees/restrictions
Number of children who can stay free - 2
Debit cards not accepted
Staffed front desk
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are not available
Masks are compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities onsite
Mobile key entry is not available
Food service has been amended for enhanced safety
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 200 per day
Resort fee: USD 39.9 per accommodation, per night
The resort fee includes:
Beach loungers
Fitness center access
Internet access
Phone calls
In-room coffee
Additional inclusions
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 50 and USD 50 per person (approximately)
Valet parking fee: USD 52.43 per day
Pet fee: USD 150.00 per pet, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability, amount varies)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Eden Miami Beach
Eden Roc
Eden Roc Hotel
Eden Roc Hotel Miami Beach
Eden Roc Miami Beach
Miami Beach Eden Roc
Roc Eden
Roc Miami Beach
Eden Roc, a Renaissance Beach Hotel Miami Beach
Eden Roc, a Renaissance Beach Resort And Spa
Miami Beach Renaissance
Renaissance Miami Beach
Eden Roc Resort Miami Beach
Eden Roc Resort
Eden Roc Miami Beach Resort
Eden Roc Miami Beach Resort
Eden Roc Miami Beach Miami Beach
Eden Roc Miami Beach Resort Miami Beach
You should know
Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
