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"The room was absolutely amazing!! We were perfectly content to stay in but couldn’t resist enjoying the beautiful beach weather! " More

By a verified traveller on Wed 15 Dec 2021

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Hotel Description

4.5-star beachfront resort near Ocean Drive

On the beach

With a stay at this Mid Beach resort, you'll be within half a mile (1 km) of Miami Beach Boardwalk and 2 miles (3 km) of Collins Avenue Shopping Area. Miami Beach Convention Center and Lincoln Road Mall are also within 3 miles (5 km).

Poolside dining

A full-service spa, 2 restaurants, and 3 outdoor pools are all featured at this smoke-free resort. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the 24-hour gym and visit the 3 bars/lounges and bar/lounge for drinks.

Premium Room, 1 King Bed, Resort View

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $239* Per night/room 1 Aug. - 2 Aug.

Premium Suite, 2 Queen Beds, View (Bay View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed (Bay View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Oceanfront (King Bed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 2 Queen Beds, View (Bay View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Eden Roc Miami Beach ratings based on 22 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Eden Roc Miami Beach

Everyone (10) Couples (8) Family (1)
5 out of 5

Posted by on 24 Mar. 2022

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5 out of 5
The room was absolutely amazing!! We were perfectly content to stay in but couldn’t resist enjoying the beautiful beach weather!

Posted by on 15 Dec. 2021

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Comment from Hotel Management

17 Dec. 2021 by General Manager

Dear Gina, Our team works very hard for reviews like yours, so thank you for sharing! We are thrilled to know that you loved your room, and while we completely understand the temptation to stay in and enjoy it fully, we're glad you got out for a bit to enjoy our lovely weather and relaxing beach. We look forward to being your home away from home anytime your journey brings you this way! Sincerely, Eugenia Dwyer General Manager

4 out of 5
I was very impressed with the hotel and everything until i got my final bill. I was charged over $150 for bar, beverages and food that i did not take. I didnt use anything from the beverages in my room but i was charged for many. I didn't get any food yet i was charged for food. As of now I'm still waiting for a reply from the hotel. Not happy!!!!!

Posted by on 25 Nov. 2021

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Comment from Hotel Management

29 Nov. 2021 by General Manager

Dear Daniel, The issues you raise are very important to us. We appreciated the opportunity to host your trip, and we're glad to hear you were impressed with our property. However, we apologize for the billing issues you had at check out. We'll investigate your comments further. We apologize for any missed communication, please reach out to us again so that we can assist you. Sincerely, Eugenia Dwyer General Manager

4 out of 5
We loved this hotel! The lobby smelled amazing. I need whatever scent that is for my home. We felt welcome the moment we checked in. The front desk was apologetic that our room wasn't going to be ready until check-in time, but that's totally understandable. Plus, we would not have used our room anyways since we wanted to be outside at the pool and beach. The pool areas are beautiful! The only downside is that the hotel blocks the sun for a great portion of the day. I imagine this provides relief on hot days, but we wanted a tan :) The beach is always an option! Our room was beautiful and the service was amazing. The set up of the room was unique and awesome. The balcony views were excellent as well. I would absolutely stay here again. When we tried to get a pool chair in mid-afternoon, there were no towels remaining, which was a bit of a bummer. Not a deal breaker because I'm sure if we had asked, someone would have accommodated us. :) The only lack of professionalism I witnessed from an employee was a lady who seemed to oversee much of the staff. I was napping on a pool chair and I was woken up by her talking very disrespectfully to an employee. I am not sure what all occurred, but I don't think those conversations should be heard by guests. Great hotel, mostly great staff, and beautiful views. I highly recommend!

Posted by , from Fenton on 18 Nov. 2021

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Comment from Hotel Management

19 Nov. 2021 by General Manager

Dear Stefanie, Thank you for taking the time to leave such a thoughtful review of your stay with us at Eden Roc Miami Beach. It is delightful to hear how much you enjoyed your visit and that our gorgeous accommodations, luxurious amenities, and stunning views all added to your experience. That being said, we apologize for any employee interactions you may have witnessed, and we will be sure to discuss your feedback with the relevant parties to ensure nothing like that happens again. We are happy that that situation did not detract too much from your trip, and we cannot wait to welcome you back for an even better stay soon! Sincerely, Eugenia Dwyer General Manager

5 out of 5
One of the pool was under renovation, didn’t have cream for my coffee, didn’t have enough towels. Overall it was a very nice hotel the staff was very helpfully and friendly.

Posted by , from MATTHEWS on 13 Nov. 2021

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Comment from Hotel Management

15 Nov. 2021 by General Manager

Dear Chuong, Our friendly staff works hard to ensure all our guests feel welcome and will be proud they were a highlight of your visit. Please accept our apologies, however, for any disappointment with the pool and other amenities. We'll pass your comments along to the appropriate staff members, and we invite you to stay with us again during your next trip. Sincerely, Eugenia Dwyer General Manager

4 out of 5

Posted by , from CULLODEN on 8 Nov. 2021

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3 out of 5

Posted by , from Claymont on 11 Oct. 2021

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3 out of 5
The beach was beautiful and beach staff were very friendly. The pools were gorgeous. The restaurant was good but very overpriced. We spent $115 on breakfast for 4. The room itself was nothing to look at and for the price we paid I was disappointed. There was no mini bar, no fridge, and the safe was broken. And there was no housekeeping. Checkout is at 11:00 and they were literally knocking on the door at 11:05 am asking for the room. We asked for 5 more minutes to finish packing and there were back 5 minutes later asking for the room again. I’ve never experienced that before in my life.

Posted by on 10 Oct. 2021

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Comment from Hotel Management

12 Oct. 2021 by General Manager

Dear Enelsa, Thank you for choosing to be our guest in Miami Beach. It's wonderful to hear you were pleased with our friendly beach staff, gorgeous pools, and delicious cuisine. However, we apologize for other aspects that fell short of your expectations. We truly appreciate the feedback for how we can improve and will review your comments with our team. We hope you will give us another opportunity to leave you with a better impression of our property. Sincerely, Eugenia Dwyer General Manager

5 out of 5
We loved staying at the Edan Roc! Only complaint I have is that we got kicked out of the pool early at night. I have never been told a pool closes after dark. Especially with all the beautiful lighting it’s a shame you can’t enjoy it.

Posted by on 20 Sep. 2021

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Comment from Hotel Management

21 Sep. 2021 by General Manager

Dear Elizabeth, We loved having you! Thank you so much for choosing to spend some time with us at Eden Roc Miami Beach. Our team looks forward to seeing you again for another amazing getaway! Sincerely, Eugenia Dwyer General Manager

2 out of 5
Check in time was at 4. We didn’t get to check in until after 5. We kept getting the runaround. They said they were going to see what they could do to accommodate us. We never heard anything from them. Call and asked for wash cloths and never received them.

Posted by on 8 Jul. 2021

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Comment from Hotel Management

15 Jul. 2021 by General Manager

We always encourage guest feedback. We're sorry that our stay with us fell short of amazing. Our staff has heard your concerns, and we are working on a solution to ensure that it does not happen again. Given the opportunity, we'd love to serve you again in the future. Sincerely, Eugenia Dwyer General Manager

Property Features

Eden Roc Miami Beach offers its guests a full-service spa, 3 outdoor swimming pools, a sauna, and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a bar/lounge, and a poolside bar. Public spaces have free WiFi. You'll find a business center on site. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the luxury Eden Roc Miami Beach. For a fee, parking is available. A complete renovation of Eden Roc Miami Beach was completed in December 2017. This 4.5-star Miami Beach resort is smoke free.

  • 415 guestrooms or units
  • 21 levels
  • 2 buildings
  • 2 dining venues
  • 3 bars or lounges
  • Built in 1955
  • Bar or lounge
  • Cabanas by the pool (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

Eden Roc Miami Beach offers 415 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Espresso maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 11:30 AM and on weekends from 7:30 AM to 1:00 PM.

Nobu Miami - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Ocean Social - This beachfront restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Nobu Lobby Bar - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Cafe Inez - This coffee shop serves breakfast, brunch, and light fare. Open daily.

Aquatica Poolside Bar - This beachfront cocktail bar serves lunch and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 18
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 18
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 25 lbs)
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Enhanced food service safety measures are in place.

  • No rollaway/extra beds available
  • Please note, some room types at this property are not available when booking a stay with children.
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per day
  • Resort fee: USD 39.9 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa access
  • Beach loungers
  • Fitness center access
  • Fitness/yoga classes
  • Internet access
  • Phone calls
  • In-room coffee
  • Concierge service
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 150 for adults, USD 0 and USD 50 for children (approximately)
  • Valet parking fee: USD 52.43 per day (in/out privileges)
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eden Miami Beach
  • Eden Roc
  • Eden Roc Hotel
  • Eden Roc Hotel Miami Beach
  • Eden Roc Miami Beach
  • Miami Beach Eden Roc
  • Roc Eden
  • Roc Miami Beach
  • Eden Roc, a Renaissance Beach Hotel Miami Beach
  • Eden Roc, a Renaissance Beach Resort And Spa
  • Miami Beach Renaissance
  • Renaissance Miami Beach
  • Eden Roc Resort Miami Beach
  • Eden Roc Resort
  • Eden Roc Miami Beach Resort
  • Eden Roc Miami Beach Resort
  • Eden Roc Miami Beach Miami Beach
  • Eden Roc Miami Beach Resort Miami Beach

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.