"The people at the front desk were terrific the housekeeping staff didn’t seem to be too helpful I told her that the lamp was broken in the room and sh ... " More
Heart of Nanaimo
A stay at this Regional District of Nanaimo hotel places you steps from Bastion and within a 5-minute walk of Nanaimo Museum. Protection Island and Newcastle Island Marine Provincial Park are also within 2 miles (3 km).
Business services
This hotel features a restaurant, a rooftop terrace, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, a hair salon, and dry cleaning are also offered.
Free WiFi, flat-screen TVs
In addition to free WiFi, the 71 guestrooms offer premium bedding and flat-screen TVs. Coffee/tea makers, free local calls, and hair dryers are also available.
11 Aug. 2020 by Julie
Dear Guest, Thank you for staying with us and I'm very sorry to hear what happened with our cleaning staff. It sounds like due to lack of training yet with our newer staff. I will assure to retrain our staff to accommodate guest's needs at all times. I'm sorry for any inconvenience it may have caused you. Please let me know if there's anything that I can be further assistance in the future. Sincerely, Julie Park General Manager
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. WiFi is free in public spaces. The eco-friendly Best Western Dorchester Hotel also features a rooftop terrace, coffee/tea in a common area, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis. This Nanaimo hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Best Western Dorchester Hotel offers 71 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
Best Western Dorchester Hotel has a restaurant on site.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
