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Best Western Dorchester Hotel

2.5-star property
70 Church St, Nanaimo, BC 1-855-887-0424
5.0 out of 5
Exceptional!
See all 5 travelocity Reviews

"Liked the Burger restaurant. But I did not spend any time in the immediate vicinity " More

By a verified traveller on Mon 24 Oct 2022

Points Of Interest

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Hotel Description

Eco-certified hotel near Departure Bay Ferry Terminal

Heart of Nanaimo

Your stay at this hotel will put you steps from Bastion and a 5-minute walk from Nanaimo Museum. Casino Nanaimo and Old City Quarter are also within half a mile (1 km).

Multiple dining options

This eco-certified hotel features 2 restaurants, a bar/lounge, and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the a rooftop terrace and perks like free self parking.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $153* Per night/room 19 May - 20 May

Suite, 1 Queen Bed, Refrigerator, Harbour View (with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Refrigerator, Harbour View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Junior Suite, 1 Queen Bed, Non Smoking, Refrigerator (with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Best Western Dorchester Hotel ratings based on 5 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Dorchester Hotel

Everyone (4) Couples (1)
5 out of 5

Posted by , from VICTORIA on 3 Mar. 2024

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5 out of 5
Liked the Burger restaurant. But I did not spend any time in the immediate vicinity

Posted by on 24 Oct. 2022

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5 out of 5

Posted by on 27 Dec. 2021

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5 out of 5
The people at the front desk were terrific the housekeeping staff didn’t seem to be too helpful I told her that the lamp was broken in the room and she just gave me a blank stare and said well we don’t have any more lamps

Posted by on 6 Aug. 2020

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Comment from Hotel Management

11 Aug. 2020 by Julie

Dear Guest, Thank you for staying with us and I'm very sorry to hear what happened with our cleaning staff. It sounds like due to lack of training yet with our newer staff. I will assure to retrain our staff to accommodate guest's needs at all times. I'm sorry for any inconvenience it may have caused you. Please let me know if there's anything that I can be further assistance in the future. Sincerely, Julie Park General Manager

5 out of 5
Friendly. Allowed us to bring our bikes to our room.

Posted by on 2 Aug. 2021

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Comment from Hotel Management

2 Aug. 2021 by Julie

Dear Guest, Thank you for your stay and your feedback is greatly appreciated. I'm glad to hear that our staff accommodated your needs well and hope to see you again near future. Sincerely, Julie Park General Manager

About the Best Western Dorchester Hotel

Location 70 Church St, Nanaimo, BC V9R5H4

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 5 meeting rooms. WiFi is free in public spaces. Event space at this hotel measures 5000 square feet (465 square meters) and includes a conference center. A fitness center, a rooftop terrace, and a vending machine are also featured at the eco-certified Best Western Dorchester Hotel. Limited free parking is available on a first-come, first-served basis. This Nanaimo hotel is smoke free.

  • 71 guestrooms or units
  • 2 dining venues
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Best Western Dorchester Hotel offers 71 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Flat-screen television
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.

Top Notch Burgers - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

The View Oceanside Grill - Overlooking the ocean, this restaurant serves dinner only. Reservations are required. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 30 per pet, per night
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Children stay free 12
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10–22 for adults, and CAD 10–22 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Dorchester
  • Best Western Dorchester Hotel
  • Best Western Hotel Dorchester
  • Best Western Plus Dorchester
  • Best Western Plus Dorchester Hotel
  • Best Western Plus Dorchester Hotel Nanaimo
  • Best Western Plus Dorchester Nanaimo
  • Dorchester Best Western
  • Best Western Dorchester Hotel Nanaimo
  • Best Western Dorchester Nanaimo
  • Best Western Nanaimo
  • Nanaimo Best Western
  • Best Dorchester Hotel Nanaimo
  • Best Western Dorchester Hotel Hotel
  • Best Western Dorchester Hotel Nanaimo
  • Best Western Dorchester Hotel Hotel Nanaimo

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.