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Quality Inn

2.5 star property
Hotel near Departure Bay Ferry Terminal in Nanaimo

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Photo gallery for Quality Inn

Front of property
Reception
Daily full breakfast for a fee
Room, 1 Queen Bed, Non Smoking
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Gym
  • Air conditioning

Explore the area

View in a map
440 Selby Street, Nanaimo, BC, V9R 2R7
  • Place, Vancouver Island University
    ‪3 min drive‬
  • Place, Departure Bay Ferry Terminal
    ‪6 min drive‬
  • Place, Duke Point Ferry Terminal
    ‪17 min drive‬
  • Airport, Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪10 min walk‬

Room options

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

Room, 1 King Bed, Non Smoking (Efficiency)

Room, 1 King Bed, Non Smoking (Efficiency)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(33 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(52 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the area

Nanaimo

City center stay.Your stay at this Nanaimo hotel places you within a 10-minute walk of Old City Quarter and Nanaimo Museum. Casino Nanaimo and Vancouver Island Military Museum are also within half a mile (1 km).

What's nearby

  • Old City Quarter - 4 min walk - 0.4 km
  • Nanaimo Museum - 6 min walk - 0.5 km
  • Vancouver Island University - 3 min drive - 2.0 km
  • Departure Bay Ferry Terminal - 6 min drive - 4.1 km
  • Duke Point Ferry Terminal - 17 min drive - 17.8 km

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 2 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Luna - ‬7 min walk
  • ‪Red’s Bakery - ‬8 min walk
  • ‪The Breakfast Nook - ‬3 min walk
  • ‪White Rabbit Coffee Co. - ‬3 min walk

About this property

Quality Inn

Hotel near Departure Bay Ferry Terminal in Nanaimo
There's a restaurant on site. WiFi is free in public spaces. The business-friendly Quality Inn also features a fitness center, room service (during limited hours), and express check-out. Limited free parking is available on a first-come, first-served basis.

This Nanaimo hotel is smoke free.

  • 45 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 2021
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Elevator
  • No smoking on site
  • Dining venue
Quality Inn offers 45 air-conditioned accommodations with hair dryers and irons/ironing boards. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include fans and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free secured self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 1:00 PM for a fee: CAD 15 to 25 per person
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)

Food and drink

  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: CAD 35
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 25 per person
  • Early check-in fee: CAD 35 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Hotel
Quality Inn Nanaimo
Quality Inn Hotel Nanaimo

Quality Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 560 out of 973 reviews
Rating 8 - Good. 280 out of 973 reviews
Rating 6 - Okay. 78 out of 973 reviews
Rating 4 - Poor. 30 out of 973 reviews
Rating 2 - Terrible. 25 out of 973 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jody

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
There was no underground parking available. Limited due to the hotel being full. Many homeless people around the property, defecating on the properties next door.
Stayed 1 night in Jul 2025

8/10 Good

Britton

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean and comfortable beds.
Stayed 1 night in Jul 2025

8/10 Good

Augustus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Crystal

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Noisy ice machine

Stayed 1 night in Jul 2025

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Juliana

Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Joash

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Very clean and affordable. Staff was friendly and helpful. Would visit again.
Stayed 2 nights in Jun 2025

8/10 Good

Madelaine

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Well located in a quiet residential area but only a 10 minute walk to downtown with lots of stores and restaurants. Room was nice. Only thing I didn’t like was the automatic bathroom light. When using the washroom in the middle of the night you don’t want the bright overhead light going on. There was a plug-in nightlight, so there was enough light to see. I couldn’t stop the overhead from going on every few minutes while in the bathroom. It was so annoying and messed up my sleep circadian rhythm. So I didn’t sleep well.
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Stayed 2 nights in Jun 2025

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

The place was clean ,inviting and service was great. One issue the light in bathroom was a motion light,so at night it would go on if one went to washroom was annoying. Suggestions have away you can shut that part off. Otherwise i would stay there again
Stayed 2 nights in Jun 2025

8/10 Good

Janet

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, nice staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Ed

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
New and clean
Stayed 3 nights in Jun 2025

8/10 Good

darren

Stayed 1 night in Jun 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick kne night stay but it was very comfortable. The bed and black out blinds ensured a great night sleep
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Easy. Clean room. Great & secure parking. Professionalism from front desk. Great value.
Stayed 1 night in Jun 2025

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was good but not accessible when you were checking in so it would be good if a sign was available to advise new arrivals that parking was only accessed after check in. Expensive but very clean quiet and well equipped.
Stayed 1 night in Jun 2025

10/10 Excellent

Dwayne

Very nice hotel, it was clean, comfortable and good location. The staff were very friendly and helpful. The on-site Breakfast Nook restaurant was really good.
Stayed 2 nights in May 2025

8/10 Good

Evan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The hotel stay was good. Rooms were clean and bed was comfortable. The negatives are the parking was an issue. Not enough underground parking and street parking was limited. An upgrade on the toilet paper quality would be nice. But overall would recommend.
Stayed 5 nights in Jun 2025

4/10 Poor

Moneek

Business traveller
Liked: Cleanliness
They asked me for a $150 security charge when it was not mentioned during booking
Stayed 1 night in Jun 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable room. It’s in an odd location but still within walking distance of the wharf area (although there were quite a few homeless and obviously drugged-up people on the streets; felt a little uncomfortable)
Stayed 1 night in Jun 2025

8/10 Good

Robert, Drury

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Looks all fairly new and looks tidy and clean, so that’s a big plus! There is a microwave but no cutlery, plates, cups ( other than some disposable ones ) no wine glasses so it feel’s very bear on that side.
Stayed 1 night in Jun 2025