Hampton Inn & Suites New Haven - South - West Haven

2.5 star property
Hotel perfectly located for exploring West Haven

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Photo gallery for Hampton Inn & Suites New Haven - South - West Haven

Restaurant
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Free daily buffet breakfast
Indoor pool
Room, 2 Queen Beds, Non Smoking

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • Gym
  • Breakfast included
  • Laundry

Explore the area

View in a map
510 Saw Mill Rd, West Haven, CT, 06516
  • Place, University of New Haven
    ‪4 min drive‬
  • Place, Yale University
    ‪6 min drive‬
  • Place, Yale-New Haven Hospital
    ‪6 min drive‬
  • Airport, New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪12 min drive‬

Room options

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(11 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(19 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(66 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

West Haven

City center stay.You'll find PEZ Visitor Center and Seabluff Beach within 2 miles (3 km) of this hotel. Savin Rock Conference Center and University of New Haven are also within 3 miles (5 km).

What's nearby

  • University of New Haven - 4 min drive - 3.9 km
  • Seabluff Beach - 4 min drive - 2.8 km
  • Sandy Point Beach - 5 min drive - 5.3 km
  • Yale University - 6 min drive - 7.0 km
  • Yale-New Haven Hospital - 6 min drive - 6.7 km

Getting around

  • New Haven, CT (ZVE-New Haven Train Station) - 10 min drive
  • New Haven, CT (HVN-Tweed - New Haven Regional) - 13 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min walk
  • ‪Texas Roadhouse - ‬2 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪McDonald's - ‬3 min walk

About this property

Hampton Inn & Suites New Haven - South - West Haven

Hotel perfectly located for exploring West Haven
Hampton Inn & Suites New Haven - South - West Haven offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. The business-friendly Hampton Inn & Suites New Haven - South - West Haven also features complimentary newspapers in the lobby, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

This West Haven hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 4 levels
  • Built in 2008
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room
Hampton Inn & Suites New Haven - South - West Haven offers 98 accommodations with video-game consoles and coffee/tea makers. 48-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and hair dryers.

This West Haven hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 3.87 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 48-inch flat-screen TV with premium satellite channels
  • Pay movies
  • Video game console

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 3.87 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel West Haven New South Haven
Hampton Inn New Haven South West Haven
Hampton Inn & Suites New Haven-South-West Haven Hotel West Haven
Hampton Inn And Suites New Haven-South-West Haven
Hampton Inn New Haven South West Haven Hotel
Hampton Inn New Haven
Hampton Inn Suites New Haven South West Haven
Hampton Inn Haven West Haven
Hampton Inn & Suites New Haven - South - West Haven Hotel
Hampton Inn & Suites New Haven - South - West Haven West Haven

Hampton Inn & Suites New Haven - South - West Haven Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 538 out of 1013 reviews
Rating 8 - Good. 264 out of 1013 reviews
Rating 6 - Okay. 97 out of 1013 reviews
Rating 4 - Poor. 64 out of 1013 reviews
Rating 2 - Terrible. 50 out of 1013 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yordano

Stayed 1 night in Jul 2025

4/10 Poor

Michelle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed in my stay, I have stayed at this location many times as it’s convenient to visiting my family from out of state. One of the main reasons I stay is because it’s always been one of the nicest with a pool close by. The pool was out of service and has been for months according to the unpleasant man at the desk upon check in. The hotel only provides minimal towels, wash cloths, phones in rooms don’t work to call for more and hallways had visible mold in them with unmade repairs. Very disappointing, will not be back again.
Stayed 4 nights in Jul 2025

8/10 Good

Louis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was in great shape.Clean and spacious.Also quiet no issue getting in a nap and sleeping at night. Check in was quick and easy and person at desk very friendly.
Stayed 1 night in Jul 2025

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities
I liked the hotel. Just two advice: Put water in the rooms and make WiFi accessible.
Stayed 1 night in Jul 2025

8/10 Good

Laura

Liked: Amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Rickey

Travelled with partner
Liked: Cleanliness
No night shade, ask them to fix it nothing done. Room phone not working. Customer service wasn’t good
Stayed 3 nights in Jul 2025

8/10 Good

Matilda Milambo

Business traveller
Liked: Cleanliness, staff & service
Carpet in hallways old and has a stuffy smell plus cigarettes smell. Room and linen was very clean.
Stayed 2 nights in Jul 2025

8/10 Good

Kito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room nice and clean, but pool inoperable.

My stay was okay. I booked because my family wanted to use the pool and found out the pool was not open, very disappointing. It would be nice to make a note of that upon reserving the room.
Stayed 1 night in Jun 2025

4/10 Poor

Sandeep

Stayed 1 night in Jul 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

It was a great stay. My only complaint was the room was a bit humid causing the sheets to feel wet which was unsettling, but it is July so like hard to be upset about that
Stayed 1 night in Jul 2025

6/10 Okay

Darlene M.

Travelled with family
Liked: Amenities, property conditions & facilities
I was very disappointed with the front desk service when checking in. We were in a handicapped accessible room, which we needed. However we reported the toilet seat needed repair. It slid to the right each time the toilet was used. We were told there was no one on the property at the time to repair it, but it would be reported. You would think having two handicap individuals might be a priority, especially when you are spending 3 nights. Our bathroom smelled of mildew from the shower curtain and made me feel sick each time I went into the room. Our ice bucket lid had mold on it. I was able to get another lid (top) from a very nice room attendant and extra towels. Our trash cans were not emptied our entire stay. The beds and linens were clean and comfortable, the included breakfast was good 😊 The front desk employee (Sorry I did not get her name) Tuesday thru Thursday was very friendly and accommodating.
Stayed 3 nights in Jun 2025

2/10 Terrible

John

Hated it
Stayed 1 night in Jun 2025

4/10 Poor

Denisa

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

I know you can do better!!

Pool was out of service Microwave was broken Blinds were broken Elevator only one of the two were working Ice machines only two of the four were working
Stayed 1 night in Jun 2025

8/10 Good

Wilfredo

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was unpredictable, most of the times just plain eggs and hardly any bacon or sausage. Oatmeal setved on Sunday, but nothing on Saturday.besides that, it was ok with cereal options and the coffee was good.
Stayed 2 nights in Jun 2025

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only problem we had was the pool wasn’t open
Stayed 1 night in Jun 2025

10/10 Excellent

Stacey

Stayed 2 nights in Jun 2025

6/10 Okay

DIANE

Travelled with family
Would not be my first choice. All floors were sticky icky. Breakfast was marginal. We chose this Hampton because of pool, which was closed. Breakfast which was not fresh. Waffles batter could’ve cut with a knife. No oatmeal. Old apples. Very very sad.
Stayed 1 night in Jun 2025

8/10 Good

Katrina

Travelled with family
Liked: Cleanliness
timely service
Stayed 1 night in Jun 2025

4/10 Poor

Shawn

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Ice machine is out, pool is closed. Overpriced for the quality
Stayed 1 night in Jun 2025

4/10 Poor

Kennedi

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Everything was out of order - one of elevators wasn’t working when we got there, 2 floors ice machines were broken, and the pool was closed. It also wasn’t clean - dirty bathroom before we even used it. There was rain leaking in through the back entrance door and pooling on the floor. Just overall the upkeep of the building was poor.
Stayed 1 night in Jun 2025

8/10 Good

Laurie

Liked: Cleanliness, staff & service
The rooms and beds were very comfortable.
Stayed 1 night in Jun 2025

6/10 Okay

Cathy

Stayed 1 night in Jun 2025

10/10 Excellent

michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay but breakfast was lacking...

This was my first time staying at this Hampton Inn and I really enjoyed my stay overall. I usually stay in the Hampton inn in Milford a few miles down 95, but I booked early and got a great price on this room and it looked much nicer! This hotel was much better overall, the only difference is the 11am check out time, but I asked for and was given a 12pm check out which was appreciated. I had room 422, it was clean, spacious, especially the bathroom, modern furnishings and design, and the bed was comfortable. I had no issues with the room and only slightly could hear road noise from nearby highway. Check in was very fast, a man with a beard was very friendly and efficient, checking me in, within a minute! I like how breakfast is until 10am DAILY! The only issue I had was breakfast. I went down about 45 minutes before it ended, the man restocking it questioned my friend about how many sausages (5) he took, as he doesn't like eggs, and potatoes were empty, which annoyed my friend. Staff was filling sausage when I was making my plate, and he literally pushed me away, jokingly saying I didn't see him fill it up to not take any. The breads were nearly empty, no pastries or muffins, potatoes were eventually refilled, but overall the breakfast was lacking. Coffee ran out, was filled, but when I checked out, the same staff said it was empty and he had to fill it, so no coffee for me when I left. He did get some frozen muffins for a lady who asked... Everything else was great!
Stayed 1 night in Jun 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet. Friendly people at the front desk.
Stayed 1 night in Jun 2025

6/10 Okay

Megan

Stayed 2 nights in Jun 2025