The parking area was super small, hard to find parking when we arrived, hard to get into and out of. Was given a ticket like they give for valet, I assume that what it was for. But, no, we had to get our own car when we left to go home. So, not sure why we left our keys with them. They walk you to your room when you arrive, that was great! The door handle was hard to operate at times. Kept locking myself out or in the room. The beds and pillows was comfy, had better toilet paper than most places I’ve stayed at. Room seemed super cold no matter where we put the thermostat.