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4.6 out of 5

"I was here for a business trip and was very pleased with my stay. The staff was very welcoming and accommodating. The location was central to everypl ... " More

By a verified traveller on Sat 20 Apr 2024

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Hotel Description

3.5-star hotel near Caesars Superdome

Heart of New Orleans

Within a 10-minute walk of this New Orleans Central Business District hotel, you'll find Caesars Superdome and Canal Street. Also, Smoothie King Center is within half a mile (1 km) and Bourbon Street is within 2 miles (3 km).

Free breakfast

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and free self-serve breakfast each morning.

ADA Room Two Queens with Tub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $237* Per night/room 22 May - 23 May

One King ADA Suite with shower

Bed Count 1 King Bed Maximum Occupancy 4 Max

High Floor Studio King Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

One Bedroom Suite Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Two Queens High Floor

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio King Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt House New Orleans/Downtown ratings based on 27 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt House New Orleans/Downtown

Everyone (12) Couples (5) Family (8)
5 out of 5
I was here for a business trip and was very pleased with my stay. The staff was very welcoming and accommodating. The location was central to everyplace I needed to go in walking distance. I will definitely stay here again.

Posted by on 20 Apr. 2024

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Comment from Hotel Management

22 Apr. 2024 by Hyatt House New Orleans

We're so glad to hear it! Looking forward to hosting you again.

5 out of 5

Posted by , from SANFORD on 12 Apr. 2024

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5 out of 5

Posted by on 16 Dec. 2023

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5 out of 5
Everything went well

Posted by on 31 Oct. 2023

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4 out of 5

Posted by on 7 Sep. 2023

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4 out of 5

Posted by on 28 Aug. 2023

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4 out of 5
All was great, breakfast a plus, staff was excellent and public airport express bus stops in front, saving $30-$40 in taxi fare. As for the room itself, the bathroom door would not close without shoving it. The HVAC is way too noisy and the thermostat does not work correctly, i.e., we set the "set point" at 73° and when we returned from brkfst the room temp was 67° and the air conditioning was on. Other than this the room was spacious, nice view and had a comfortable bed.

Posted by , from KENTFIELD on 21 Apr. 2023

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Comment from Hotel Management

24 Apr. 2023 by UJ

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

5 out of 5

Posted by on 12 Apr. 2023

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5 out of 5
I would stay here again and the food was great.

Posted by , from West Roxbury on 22 Dec. 2022

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Comment from Hotel Management

23 Dec. 2022 by Gabbie

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

5 out of 5

Posted by on 10 Dec. 2022

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About the Hyatt House New Orleans/Downtown

Location 1250 Poydras St, New Orleans, LA 70113

Property Features

Hyatt House New Orleans/Downtown offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 689 square feet (64 square meters) and includes conference space. Tour/ticket assistance, gift shops/newsstands, and concierge services are also featured at the business-friendly Hyatt House New Orleans/Downtown. This 3.5-star New Orleans hotel is smoke free.

  • 194 guestrooms or units
  • 7 levels
  • 689 sq ft of conference space
  • 64 sq m of conference space
  • Breakfast available (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Transport

  • Train station: New Orleans Union Passenger Terminal (0.8 km / 0.5 mi)
  • Metro station: Poydras Street Stop (0.1 km / 0.1 mi)

Room Amenities

Hyatt House New Orleans/Downtown offers 194 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature down comforters. 42-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers. This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free self-serve breakfast daily from 7:00 AM to 9:00 AM. The hotel hosts a free manager's reception on select days.

H Bar - This bar serves dinner only.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

  • No cribs (infant beds) available
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • LGBTQIA friendly
  • Protective clothing is not available to guests

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt House New Orleans/Downtown Hotel
  • Hyatt House Orleans/Downtown Hotel
  • Hyatt House New Orleans/Downtown
  • Hyatt House Orleans/Downtown
  • Hyatt House Orleans Orleans
  • Hyatt House New Orleans/Downtown Hotel
  • Hyatt House New Orleans/Downtown New Orleans
  • Hyatt House New Orleans/Downtown Hotel New Orleans

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.