Hyatt House New Orleans/Downtown

3.5 star property
3.5-star hotel near Caesars Superdome

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Photo gallery for Hyatt House New Orleans/Downtown

Exterior
Hypo-allergenic bedding, down comforters, desk, blackout drapes
Hypo-allergenic bedding, down comforters, desk, blackout drapes
Outdoor pool
Dinner served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Restaurant
  • Air conditioning

Explore the area

View in a map
1250 Poydras St, New Orleans, LA, 70113
  • Place, Caesars Superdome
    ‪5 min walk‬
  • Place, Smoothie King Center
    ‪8 min walk‬
  • Place, Canal Street
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

One King ADA Suite with shower

10.0 out of 10
Exceptional
(1 review)
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • City view

One Bedroom Suite One King

9.4 out of 10
Exceptional
(12 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • City view

One Bedroom Suite Two Queens

9.2 out of 10
Wonderful
(9 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • City view

ADA Room King with Tub

9.2 out of 10
Wonderful
(10 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

ADA Room Two Queens with Tub

9.4 out of 10
Exceptional
(19 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

Room One King Bed High Floor

9.4 out of 10
Exceptional
(24 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

Two Queens High Floor

9.2 out of 10
Wonderful
(19 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

High Floor Studio King Suite

9.6 out of 10
Exceptional
(14 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed
  • City view

Room One King Bed

9.6 out of 10
Exceptional
(108 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

Room Two Queens

9.4 out of 10
Exceptional
(69 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

Studio King Suite

9.6 out of 10
Exceptional
(34 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed
  • City view

Room, 2 Queen Beds (High Floor)

9.2 out of 10
Wonderful
(16 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

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About the area

New Orleans

Heart of New Orleans.Within a 10-minute walk of this New Orleans Central Business District hotel, you'll find Caesars Superdome and Canal Street. Also, Smoothie King Center is within half a mile (1 km) and Bourbon Street is within 2 miles (3 km).

What's nearby

  • Caesars Superdome - 5 min walk - 0.5 km
  • Smoothie King Center - 8 min walk - 0.7 km
  • Canal Street - 8 min walk - 0.7 km
  • Bourbon Street - 10 min walk - 0.9 km
  • Caesars New Orleans Casino - 16 min walk - 1.4 km

Getting around

  • Poydras Street Stop - 2 min walk
  • New Orleans Union Passenger Terminal - 11 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive

Restaurants

  • ‪Caesar’s Legends Club - ‬4 min walk
  • ‪Hyatt House New Orleans/Downtown - ‬1 min walk
  • ‪Chick-fil-A - ‬2 min walk
  • ‪Walk-On's Sports Bistreaux - ‬3 min walk
  • ‪Holiday Inn Streetcar Restaurant - ‬5 min walk

About this property

Hyatt House New Orleans/Downtown

3.5-star hotel near Caesars Superdome
Hyatt House New Orleans/Downtown offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 689 square feet (64 square meters) and includes conference space. Gift shops/newsstands, tour/ticket assistance, and concierge services are also featured at the business-friendly Hyatt House New Orleans/Downtown.

This 3.5-star New Orleans hotel is smoke free.

  • 194 guestrooms or units
  • 7 levels
  • 689 sq ft of conference space
  • 64 sq m of conference space
  • Breakfast available (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hyatt House New Orleans/Downtown offers 194 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature down comforters. 42-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt House New Orleans/Downtown Hotel
Hyatt House Orleans/Downtown Hotel
Hyatt House New Orleans/Downtown
Hyatt House Orleans/Downtown
Hyatt House Orleans Orleans
Hyatt House New Orleans/Downtown Hotel
Hyatt House New Orleans/Downtown New Orleans
Hyatt House New Orleans/Downtown Hotel New Orleans

Hyatt House New Orleans/Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1016 out of 1322 reviews
Rating 8 - Good. 209 out of 1322 reviews
Rating 6 - Okay. 61 out of 1322 reviews
Rating 4 - Poor. 19 out of 1322 reviews
Rating 2 - Terrible. 17 out of 1322 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Corinne, Taylorville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay
Stayed 4 nights in Dec 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast menu was great
Stayed 2 nights in Dec 2025

10/10 Excellent

Kimberly

Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great area, and superb service. Definitely our top pick for our next trip to New Orleans.
Stayed 1 night in Oct 2025

10/10 Excellent

Thelma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Hyatt house was wonderful the breakfast the room everything inside the room I enjoyed my stay and I would definitely stay at the Hyatt house everytime I go there
Stayed 2 nights in Oct 2025

10/10 Excellent

Amber marne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, easy check in. Great breakfast choices.
Stayed 3 nights in Oct 2025

4/10 Poor

Holly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Julio Guzman was our bar tender, he was fantastic!!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Madison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at check in was so pleasant and made check in smooth. Thank you
Stayed 1 night in Oct 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 1 night in Oct 2025

2/10 Terrible

Kayla

Disliked: Cleanliness, staff & service, property conditions & facilities
They charged me twice for parking. I spoke to Eloisa who told me she knows they messed up and would be getting a refund. It has now been a week since my stay and no one will return my call anymore or answer. Please don’t stay with them. I have to go through my credit card company.
Stayed 1 night in Oct 2025

10/10 Excellent

Jon

Stayed 1 night in Oct 2025

10/10 Excellent

Kendall

Stayed 1 night in Oct 2025

10/10 Excellent

Lauriane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was good. Just the parking is a bit tricky but they have their own parking garage.
Stayed 1 night in Oct 2025

10/10 Excellent

carlene

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our suite was clean and comfortable. We love the space and shower! Breakfast was wonderful and clean areas. Gotta make time for the pool next time
Stayed 2 nights in Oct 2025

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review

The room was so nice and clean, the hotel is so close to everything. I highly recommend staying here. Also Tarya at the front desk had excellent customer service! So kind and accommodating.
Stayed 2 nights in Oct 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Dorethea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was AMAZING!!! I would stay again just for the breakfast😊
Stayed 2 nights in Oct 2025

8/10 Good

John Vale

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Room is big with kitchen etc. and clean our shower leaked. Pool is not heated and cold no hot tub. Breakfast is not great low quality. The hotel area is great for stadiums and ww2 Museum its about 15 min to French Quarter. Walking or transit. Do not rent a car buy a jazzy pass. Good for all transit including street cars. Take 202 bus from airport both ways save yourself $150. Overall was good deal for the price.
Stayed 8 nights in Oct 2025

8/10 Good

Shontel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite place when we visit N.O.
Stayed 1 night in Oct 2025

10/10 Excellent

Dexter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 1 night in Oct 2025

8/10 Good

Bodrien

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great service My only issue was parking. I was charged $45 when the website said $35. Then my barcode stopped working were I was trapped in the parking for over an hr
Stayed 3 nights in Oct 2025

10/10 Excellent

Ivy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here while attending a game at the superdome. Perfect place to stay. We checked in early. Breakfast was a real hot breakfast with grits and eggs etc. not the continental. Really enjoyed it and will stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Howard, Charleston

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, location & hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Cera

Stayed 1 night in Oct 2025