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"Average and disorganized. It took 30 mins to finally able to get my room after checking in. " More

By a verified traveller on Mon 01 Jan 2024

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Hotel Description

Motel near Port of New Orleans in Gretna

Terrytown stay

Your stay at this Terrytown motel places you within 3 miles (5 km) of Mississippi River and Manhattan Plaza Shopping Center. Ernest N. Morial Convention Center and Port of New Orleans are also within 6 miles (10 km).

Free perks

This motel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. There's an outdoor pool on site, and a 24-hour front desk and a garden are also provided.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $111* Per night/room 28 Apr. - 29 Apr.

Room, 1 King Bed, Accessible (Mobility/Hearing Impaired Accessible)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

La Quinta Inn by Wyndham New Orleans West Bank / Gretna ratings based on 28 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for La Quinta Inn by Wyndham New Orleans West Bank / Gretna

Everyone (12) Couples (4) Family (7)
3 out of 5
Average and disorganized. It took 30 mins to finally able to get my room after checking in.

Posted by , from chicago on 1 Jan. 2024

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Comment from Hotel Management

26 Jan. 2024 by Christiana E.

It is disappointing to hear that you encountered so many challenges during your stay and that we failed to address any of your concerns while you were still here at the hotel. Thank you for sharing your experience. We apologize for a less than perfect stay and hope to welcome you back for a better guest experience.

2 out of 5
Found bugs in the room, had to ask 4 times for a blanked as there was not one on one if the beds did not get blanked until last day there. Had to go to I hop for breakfast since the food was bad the first day and we did not want to go back. The pancake mix tasted rancid/bad, toaster was not working so we had a cold bagel, eggs tasted bad.

Posted by , from Titusville on 19 Dec. 2023

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Comment from Hotel Management

26 Jan. 2024 by Christiana E.

It is disappointing to hear that you encountered so many challenges during your stay and that we failed to address any of your concerns while you were still here at the hotel. Thank you for sharing your experience. We apologize for a less than perfect stay and hope to welcome you back for a better guest experience.

2 out of 5
The rooms where not clean very well. The room had nets flying all over the bathroom and the drains were slow to let the water out.

Posted by on 25 May 2023

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Comment from Hotel Management

13 Jun. 2023 by Christiana E.

Thanks! for giving us your feedback.

4 out of 5
Needs less bugs and a trash can. Overall good experience

Posted by on 23 May 2023

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Comment from Hotel Management

13 Jun. 2023 by Christiana E.

Thanks for your review. Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. We appreciate your business and hope to see you again.

1 out of 5
Curtains was dirty and had burnt cigarettes marks. Bed sheet had strains and hair.

Posted by on 26 Mar. 2023

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Comment from Hotel Management

29 Mar. 2023 by DL

We sincerely apologize for the issues you experienced during your stay. Your concerns will be shared with our housekeeping and laundry team. Rest assured, your comments are taken to heart, and we will do everything we can to improve. Thank you for sharing with us and we hope to see you soon. Sincerely,

4 out of 5
Clean and safe

Posted by on 27 Feb. 2023

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Comment from Hotel Management

27 Feb. 2023 by MGMT

Joseph,Thank you for staying at La Quinta Inns and Suites. We are delighted that you enjoyed your stay. Thank you for your rating and we wish to welcome you back to the hotel soon! Respectfully,

5 out of 5
Easy access to room via elevator since i forgot to book handicap room

Posted by on 12 Feb. 2023

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Comment from Hotel Management

20 Feb. 2023 by GM

James,We appreciate your positive feedback about our hotel. As you know we take pride in catering to our guests' needs the best way possible and we look forward to your return stay.

1 out of 5

Posted by on 26 Sep. 2022

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4 out of 5
HD Work going on

Posted by on 8 Feb. 2022

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Comment from Hotel Management

10 Feb. 2022 by GM

Thank you for responding! We appreciate the feedback.

5 out of 5
Ok stay and great for early check in

Posted by on 3 Jan. 2022

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Comment from Hotel Management

4 Jan. 2022 by GM

Thank you for responding. We appreciate the feedback glad you enjoyed your stay and look forward to seeing you the next time you're in the area!

About the La Quinta Inn by Wyndham New Orleans West Bank / Gretna

Location 50 Terry Pkwy, Gretna, LA 70056

Property Features

WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. The business-friendly La Quinta Inn by Wyndham New Orleans West Bank / Gretna also features an outdoor pool, a garden, and laundry facilities. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Gretna motel.

  • 154 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Garden
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Train station: New Orleans Union Passenger Terminal (5.9 km / 3.7 mi)
  • Parking: Free self parking and extended parking; RV/bus/truck parking available for a surcharge

Room Amenities

La Quinta Inn by Wyndham New Orleans West Bank / Gretna offers 154 air-conditioned accommodations with video-game consoles and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system. Masks are required in public areas for unvaccinated guests.

  • No rollaway/extra beds available
  • Children stay free
  • Pets Allowed-Specific Rooms Only
  • Pets Allowed-Smoking Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Grey water recycling system
  • LGBTQIA friendly
  • Children stay free 20
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Restricted number of spaces per unit
  • Number of spaces per unit - 10
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: USD 75 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • La Quinta Inn New Orleans Bank
  • La Quinta Inn New Orleans West Bank Gretna
  • La Quinta New Orleans Bank
  • La Quinta New Orleans West Bank Gretna
  • Gretna La Quinta
  • La Quinta Gretna
  • La Quinta Inn New Orleans West Bank Hotel Gretna
  • La Quinta West Bank
  • Quinta Inn New Orleans West Bank
  • Quinta New Orleans West Bank Gretna
  • Quinta New Orleans West Bank
  • Quinta Inn Wyndham New Orleans West Bank Gretna
  • Quinta Inn Wyndham New Orleans West Bank
  • Quinta Wyndham New Orleans West Bank Gretna
  • Quinta Wyndham New Orleans West Bank
  • La Quinta Inn by Wyndham New Orleans West Bank / Gretna Motel
  • La Quinta Inn by Wyndham New Orleans West Bank / Gretna Gretna
  • Motel La Quinta Inn by Wyndham New Orleans West Bank / Gretna
  • La Quinta Inn by Wyndham New Orleans West Bank / Gretna Gretna
  • La Quinta Inn New Orleans West Bank / Gretna

You should know

  • Children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in smoking rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.