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Residence Inn by Marriott New Orleans Metairie

3.0 star property
3-star hotel in Old Metairie

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Photo gallery for Residence Inn by Marriott New Orleans Metairie

Exterior
Outdoor pool, pool umbrellas, sun loungers
Reception
Fridge, microwave, stovetop, coffee/tea maker
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • 24/7 front desk

Explore the area

View in a map
3 Galleria Blvd, Metairie, LA, 70001
  • Place, Metairie Business District
    ‪1 min walk‬
  • Place, Lakeside Shopping Center
    ‪20 min walk‬
  • Place, Tulane University
    ‪9 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪12 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Fridge, microwave, stovetop, coffee/tea maker

Studio, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 Bedroom (Hearing Accessible)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 2 Bedrooms, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 72 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Combined shower/tub, free toiletries, hair dryer, towels

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Combined shower/tub, free toiletries, hair dryer, towels

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Hearing Accessible)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 2 Bedrooms (Hearing Accessible)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking (Mobility Accessible, Roll-in Shower)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 2 Bedrooms, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Combined shower/tub, free toiletries, hair dryer, towels

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Fridge, microwave, stovetop, coffee/tea maker

Studio, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Bedrooms, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 72 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

8.6 out of 10
Excellent
(7 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Metairie

Old Metairie stay.With a stay at this Old Metairie hotel, you'll be within half a mile (1 km) of Metairie Business District and 2 miles (3 km) of Lakeside Shopping Center. Clearview Mall and Lake Pontchartrain are also within 3 miles (5 km).

What's nearby

  • Metairie Business District - 1 min walk - 0.0 km
  • Lakeside Shopping Center - 20 min walk - 1.7 km
  • Caesars Superdome - 9 min drive - 11.9 km
  • Tulane University - 9 min drive - 10.5 km
  • Bourbon Street - 10 min drive - 13.3 km

Getting around

  • Cemeteries Transit Terminal - 6 min drive
  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 13 min drive

Restaurants

  • ‪Circle K - ‬4 min walk
  • ‪Little Tokyo Restaurant - ‬6 min walk
  • ‪IHOP - ‬13 min walk
  • ‪Rock N Roll Kitchen - ‬15 min walk
  • ‪Uchi Sushi & Hibachi - ‬11 min walk

About this property

Residence Inn by Marriott New Orleans Metairie

3-star hotel in Old Metairie
Residence Inn by Marriott New Orleans Metairie offers its guests an outdoor pool, an outdoor tennis court, and a fitness center. WiFi is free in public spaces. Free breakfast is served daily, and guests can also enjoy a free manager's reception. The business-friendly Residence Inn by Marriott New Orleans Metairie also features barbecue grills, a picnic area, and coffee/tea in a common area. Free self parking is available.

This 3-star Metairie hotel is smoke free.

  • 120 guestrooms or units
  • 3 levels
  • Built in 1997
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Grocery service (free)
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
Residence Inn by Marriott New Orleans Metairie offers 120 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request. Renovation of all guestrooms was completed in October 2025.

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Property amenities

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Basketball
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (34 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Metairie Residence Inn
Residence Inn Metairie
Residence Inn Metairie New Orleans
Residence Inn New Orleans Metairie Aparthotel
Residence Inn New Orleans Aparthotel
Residence Inn New Orleans Aparthotel Metairie
Residence Inn Marriott New Orleans Metairie Aparthotel
Residence Inn New Orleans Metairie Hotel Metairie
Residence Inn Marriott New Orleans Metairie
Residence Inn Marriott New Orleans Aparthotel
Residence Inn New Orleans Metairie
Resince riott Orleans
By Marriott Orleans Metairie
Residence Inn by Marriott New Orleans Metairie Hotel
Residence Inn by Marriott New Orleans Metairie Metairie
Residence Inn by Marriott New Orleans Metairie Hotel Metairie

Residence Inn by Marriott New Orleans Metairie Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 409 out of 674 reviews
Rating 8 - Good. 182 out of 674 reviews
Rating 6 - Okay. 43 out of 674 reviews
Rating 4 - Poor. 14 out of 674 reviews
Rating 2 - Terrible. 26 out of 674 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Delise, Brooklyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The outdoor pool was dirty. It seems like the hotel was being renovated, and the staff wasn’t very friendly. And the breakfast choices were terrible.
Stayed 1 night in Jul 2025

10/10 Excellent

Phillip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was super clean. Awesome customer service from every employee you come across
Stayed 1 night in Jun 2025

10/10 Excellent

doretha

Travelled with group
Liked: Cleanliness, staff & service, room comfort
The staff was very friendly, the room was nice and clean. The only issue was the sofa bed was broken!
Stayed 1 night in Jun 2025

10/10 Excellent

Verlanda

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Check-in was easy, the staff were friendly and responsive. The rooms were clean. Perfect location. Near restaurants, entertainment, mall, and a quick drive to Bourbon St.
Stayed 2 nights in May 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was good. The staff was very cordial and helpful. The property is old, but reasonably well kept.
Stayed 1 night in Jun 2025

10/10 Excellent

Benjamin

Stayed 3 nights in May 2025

10/10 Excellent

LENA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in May 2025

10/10 Excellent

Letitia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

8/10 Good

Antanette

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed here for spring break in the two bedroom suite. It was comfortable and clean but the smell in the room was something we couldn’t get used to so we purchased a plug in. The breakfast was good they changed the protein every morning which was nice but everything else pretty much remain the same. The grounds were well kept pool was nice although the water at the time was cold, basketball court and the little area where you could grill was comfortable to just sit outside and enjoy the breeze. The drive to everywhere we wanted to go except the swap tour was less than 15-20 mins away which was great. It’s only 15 mins away from the French quarter, 5 mins from Mr Ed’s, 10 mins to the mall. Just all and all great place to stay with the family especially small children.
Stayed 5 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Apr 2025

10/10 Excellent

brandy

Stayed 1 night in Mar 2025

10/10 Excellent

Edward

Stayed 1 night in Apr 2025

6/10 Okay

S, bellaire

Travelled with family
Front desk lady was polite enough ! No washing soap in kitchen . Only dishwasher soap so if u drink a cup pf coffee or use a plate your only option is to run the dishwasher to wash it . Also at 9.15 a lady loudly bangs on our door like theres a fire . We were jolted out of our beds as we arrived super late the night before . Kindly train your staff to not enter or knock like there's a fire prior to check out at 11 AM . Was a rude awakening.
Stayed 1 night in Mar 2025

10/10 Excellent

Barbara

Liked: Amenities
We enjoyed our stay. Room was clean and well appointed. We thought the breakfast was good. It is located behind a surgery center and we had very little traffic. The outside pool area is nice, they supplied the towels and the grandkids liked it. My only complaint was that the bed in room 106 is on the same wall as the exit and it is a very heavy door. Luckily, there was not much late/early traffic, we we endured.
Stayed 2 nights in Mar 2025

10/10 Excellent

MARK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
nice staff, very comfortable and clean
Stayed 4 nights in Mar 2025

10/10 Excellent

Carla

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen lugar para alojarse!

Excelente servicio y atención al público excepcional. Todo súper limpio dentro de las habitaciones ⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in Jan 2025

6/10 Okay

Carmen

Stayed 1 night in Dec 2024

4/10 Poor

analise, miami

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was excellent and helpful. Unfortunately the rooms needed updating and had a dirty smell.
Stayed 3 nights in Dec 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , safe Very good breakfast .
Stayed 2 nights in Dec 2024

8/10 Good

Paul

Liked: Property conditions & facilities
Very soothing had brought the wife there for her bday dinner. Everything was smooth even had a musician come play for her. Surprised there was no complaints
Stayed 1 night in Dec 2024

8/10 Good

Alisha

Travelled with family
Liked: Staff & service, property conditions & facilities
I will stay again
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Stayed 9 nights in Nov 2024

8/10 Good

Chastity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, my experience was pleasant. However, we had to keep putting water in the back of the toilet to flush. We did not inform the front desk because we did not want to pack our things and move to a different room once we got settled and noticed the issue. We only stayed in the room to sleep so we just dealt with it. Everything else was great, including breakfast which was the best part.
Stayed 2 nights in Nov 2024