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"Staff was great and very helpful. Or gallery door didn't have a lock and they installed one right away. Room was loud but hey it's Mardi gras season. ... " More

By a verified traveller on Thu 06 Feb 2020

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Hotel Description

3-star hotel near Canal Street

City center stay

At this Central Business District hotel, you'll be well placed to visit Canal Street and Bourbon Street, both within a 5-minute walk. Audubon Aquarium of the Americas and Jackson Square are also within half a mile (1 km).

Business services

A 24-hour fitness center, valet parking, and laundry facilities are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center, laundry service, and airport shuttle. A coffee shop, a snack bar/deli, and WiFi in public areas are also on offer.

WiFi, LCD TVs

Boasting spring water baths, the 143 guestrooms also offer WiFi and LCD TVs. Other amenities include coffee/tea makers, hair dryers, and safes.

Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed (Interior)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Royal St. Charles French Quarter/Downtown ratings based on 56 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Royal St. Charles French Quarter/Downtown

Everyone (20) Couples (5) Family (4)
4 out of 5
Staff was great and very helpful. Or gallery door didn't have a lock and they installed one right away. Room was loud but hey it's Mardi gras season. Next time I'd get a room without a gallery higher up in the building.Location was perfect for going in and out of the French quarter.

Posted by on 6 Feb. 2020

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4 out of 5
good location, parking was a little difficult and WAY TOO over priced

Posted by on 15 Jan. 2020

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2 out of 5
My room had no window: very claustrophobia-inducing; and it smelled bad. It was NOTHING like the picture shown here!

Posted by on 6 Jan. 2020

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1 out of 5
Nothing. Service horrible, the employees appears to be annoys with the customers

Posted by on 3 Dec. 2019

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Comment from Hotel Management

8 Dec. 2019 by General Manager

I want to thank you for your feedback, we will review with our team to improve service.

4 out of 5

Posted by on 18 Nov. 2019

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Comment from Hotel Management

20 Nov. 2019 by General Manager

Thank you for your score. We hope to have the opportunity to welcome you back in the near future.

3 out of 5
Hotel was relatively clean but the hotel had a very worn out feel to it(carpet in the hall was buckling in the hallway, safe in the room did not work, mattress was sagging and not very comfortable. Room was very cramped feeling.

Posted by on 3 Nov. 2019

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Comment from Hotel Management

4 Nov. 2019 by Royal St. Charles Hotel

We're so disappointed to hear of the issues that you experienced.

4 out of 5

Posted by on 29 Oct. 2019

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Comment from Hotel Management

29 Oct. 2019 by Royal St. Charles Hotel

Thank you.

5 out of 5
Very clean and organized. Unfortunately the daiquiri machine froze up.

Posted by on 13 Oct. 2019

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Comment from Hotel Management

14 Oct. 2019 by Royal St. Charles Hotel

Thank you for the High Five Score!

5 out of 5

Posted by on 19 Aug. 2019

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Comment from Hotel Management

26 Aug. 2019 by Royal St. Charles Hotel

Thank you!

5 out of 5

Posted by on 7 Jun. 2019

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Comment from Hotel Management

7 Jun. 2019 by Royal St. Charles Hotel

We love getting loved by anonymous people. Thank you!

About the Royal St. Charles French Quarter/Downtown

Location 135 St. Charles Avenue, New Orleans, LA 70130

Property Features

Along with a coffee shop/café, there's a snack bar/deli on site. WiFi is available in public spaces for a fee. You'll find a 24-hour business center on site. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Royal St. Charles French Quarter/Downtown. The hotel can provide concierge services and wedding services. For a fee, parking is available. This 3-star New Orleans hotel is smoke free.

  • 1 building
  • 143 guestrooms or units
  • 10 levels
  • Built in 1990
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) (24.2 km / 15.1 mi)
  • Train station: New Orleans Union Passenger Terminal (1.5 km / 0.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Royal St. Charles French Quarter/Downtown offers 143 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, spring water baths, designer toiletries, and hair dryers. This New Orleans hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Spring water bath
  • LCD television
  • Premium channels
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 1:00 PM and on weekends from 6:00 AM to 1:00 PM.

PJ's Coffee - Onsite coffee shop. Guests can enjoy drinks at the bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 14.95 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 2.50 and USD 6.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 11.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 11.95 per night (rates may vary)
  • Valet parking fee: USD 38.00 per night (in/out privileges)
  • Late check-out fee: USD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Royal St.
  • Hotel Royal St. Charles
  • Royal Charles
  • Royal Charles Hotel
  • Royal St.
  • Royal St. Charles
  • Royal St. Charles Hotel
  • Royal St. Charles Hotel New Orleans
  • Royal St. Charles New Orleans
  • St. Royal Charles Hotel
  • Hotel Royal St Charles
  • Royal St Charles New Orleans
  • Royal St. Charles French Quarter/Downtown Hotel New Orleans
  • Royal St. Charles French Quarter/Downtown Hotel
  • Royal St. Charles French Quarter/Downtown New Orleans
  • Royal St Charles French Quart
  • Royal St. Charles French Quarter/Downtown Hotel
  • Royal St. Charles French Quarter/Downtown New Orleans
  • Royal St. Charles French Quarter/Downtown Hotel New Orleans

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.