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voco St. James by IHG

3.5 star property
3.5-star historic hotel near Canal Street

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Photo gallery for voco St. James by IHG

Meeting facility
Coffee service
Garden
Property entrance
Dinner served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Bar
  • 24/7 front desk

Explore the area

View in a map
330 Magazine St, New Orleans, LA, 70130
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Caesars New Orleans Casino
    ‪5 min walk‬
  • Place, Bourbon Street
    ‪7 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Balcony

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Windowless Room)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Windowless Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Transfer Shower (Mobility Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Transfer Shower (Mobility Accessible)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds (Windowless Room)

Room amenity

Standard Room, 2 Queen Beds (Windowless Room)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(18 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

7.0 out of 10
Good
(8 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds, Balcony

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 2 Queen Beds, Balcony

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

New Orleans

City center stay.Within a 10-minute walk of this New Orleans Central Business District hotel, you'll find Canal Street and Caesars New Orleans Casino. Also, Bourbon Street is within half a mile (1 km) and National World War II Museum is within 2 miles (3 km).

What's nearby

  • Canal Street - 3 min walk - 0.3 km
  • Caesars New Orleans Casino - 5 min walk - 0.5 km
  • New Orleans Riverwalk Shopping Center - 6 min walk - 0.6 km
  • Bourbon Street - 7 min walk - 0.6 km
  • Caesars Superdome - 16 min walk - 1.4 km

Getting around

  • Canal at Decatur Stop - 3 min walk
  • New Orleans Union Passenger Terminal - 18 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 25 min drive

Restaurants

  • ‪Mother's Restaurant - ‬2 min walk
  • ‪The Polo Club Lounge - ‬3 min walk
  • ‪Geisha Sushi Bistro - ‬3 min walk
  • ‪August - ‬2 min walk
  • ‪Longitude 90 - ‬3 min walk

About this property

voco St. James by IHG

3.5-star historic hotel near Canal Street
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and a vending machine are also featured at the historic voco St. James by IHG. For a fee, parking is available.

This 3.5-star New Orleans hotel is smoke free.

  • 84 guestrooms or units
  • 4 levels
  • 2 buildings
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Voco St. James by IHG offers 84 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LED televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Mini-fridge
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 47.90 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (48 inch wide door)
  • Grab bar in shower (34 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 42-inch LED TV with digital channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 45 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Valet parking fee: USD 47.90 per night (in/out privileges)
  • Pet fee: USD 45 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

This hotel will place an authorization 30 days in advance for full payment for any Special Event bookings where payment for the stay will be made on site instead of at the time of booking.
This property may require payment equal to 1st night's stay plus tax for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

St. James Hotel New Orleans
St. James New Orleans
St James New Orleans

voco St. James by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 453 out of 1005 reviews
Rating 8 - Good. 281 out of 1005 reviews
Rating 6 - Okay. 120 out of 1005 reviews
Rating 4 - Poor. 90 out of 1005 reviews
Rating 2 - Terrible. 61 out of 1005 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Twylia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was centrally located and had a terrific restaurant right next door. Clean, quiet and friendly staff.
Stayed 3 nights in Jun 2025

6/10 Okay

Linda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was nice and clean however it was a claustrophobics nightmare. There were no windows at all. Did not know this when I booked or I would have requested a room with windows. I specifically booked here for the cute pool thinking we could cool off a little during the day. Boy was I mistaken. It was so cloudy you could barely make out the dark shadows of all of the leaves that were in the bottom of the pool. When you walked into the pool courtyard, the smell of mildew about, knocked us over. When I brought it to the staff attention, he just laughed and got on his radio and told somebody to go clean the pool. The next day we went in to check the pool and instead of the mildew smell, knocking you over it was the smell of chlorine yet the pool was still very cloudy and still had all the leaves in the bottom.
Stayed 3 nights in Aug 2025

2/10 Terrible

Jack

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Every single person we encountered in the hotel was extremely hospitable. Had a great stay. The only negative was the pool. I was really small, and was cloudy...over chlorinated. Would definitely stay here again. In walking distance of downtown and the French Quarter.
Stayed 3 nights in Jun 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Dwight, Jones

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I waited 20 min in the rain waiting on a porter to assist with my luggage while they assisted others that came after i had already checked in. Room was tiny. Little room to walk around the beds to gain acces to the small bathroom.
Stayed 1 night in Jun 2025

10/10 Excellent

Jeanny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, nicely decorated and great service. I added the breakfast for the stay and it did not disappoint. Great location too. Parking was an issue. Didn’t want to pay for valet at $53. a day. We parked across the street parking lot and saved a little more. Plus street parking is free on Sundays.
Stayed 3 nights in Jun 2025

8/10 Good

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Thank you to Ms.Kentrell, Charles and Shawn. They were very helpful and made my trip even more enjoyable. And Taj was very helpful as well. Great recommendations!!!
Stayed 5 nights in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 day stay

Overall it was average, hotel staff and manger were very nice took care of any issues
Stayed 3 nights in May 2025

2/10 Terrible

Floyd

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The room was too hot and would not get cooler
Stayed 1 night in May 2025

6/10 Okay

Nikola

Travelled with group
Liked: Staff & service
Disliked: Amenities
The property was very vintage and felt like a French hotel. Its dated and could use upgrades. Vintage does not mean old and worn. The tabletop on my balcony was chipped away. The view faced other buildings so no excitement there. The rooms were not cleaned thoroughly. We found a wig in the bathroom and a used coffee pod in the coffee maker. The second day a bottle of spic and span was left in the room. I could not tip the maids. There was also a loud whining noise the pipes made after we showered that was annoying. The pool was uninviting as its outside and got rained on daily. The furniture was wet, garbage overflowing and bark covered the stone patio. It looked gross. For our inconvenience , we received drink and breakfast vouchers. The bar tender was friendly and poured a nice drink. The breakfast was very tasty and satisfying. The lobby was cozy. Herb in engineering was superb. Very friendly and helpful. Taj at the front desk was very kind as well. Lastly, the concierge was efficient. He booked our ride back to the airport and held our bags. It was in the business district and walking distance to just about everything. There was an adjacent steakhouse that I did not try. I probably would not stay again mainly because the hotel could use an overhaul and is nit worth the price.
Stayed 3 nights in May 2025

10/10 Excellent

BRANDON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, personable New Orleans stay. Beautiful room with a great balcony
Stayed 1 night in May 2025

10/10 Excellent

Ashley

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay at VOCO! So convient to food and bourbon st. The property was beautiful and clean.
Stayed 4 nights in May 2025

10/10 Excellent

sophie

Business traveller
Stayed 3 nights in May 2025

8/10 Good

Bret

Travelled with family
Liked: Staff & service, room comfort
Great staff, great location but water wad lukewarm at best in shower
Stayed 1 night in May 2025

6/10 Okay

Heidi

Liked: Staff & service, room comfort

Nicely decorated but a little humid and musty.

The front desk was so friendly and nice. The room was humid and the hallway carpets were dirty. The place was a little musty smelling but nothing terrible. The bathroom fan didn't work so there was a bit of mold growing in the shower. You could control the AC but it didn't pull the humidity out of the air and no way to get fresh air into the room. The bathroom sink was missing the drain cover and you could see the gross inside of the pipe with film on it. I told the front desk and they said it would be fixed but it wasn't while I was there. The front lobby and lounge room was really nice and decorated fancy. The hotel was in a good location for walking to the French quarter.
Stayed 2 nights in May 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy from the night shift was very kind also the bartender on the morning shift the guy and woman were really helpful the whole stay really put me in a good mood the room was beautiful quiet and comfy thanks 💚
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jazz Fest getaway

Great place to stay for 3 nights while attending Jazz Fest. Got the 4th floor room with balcony and loved the quiet and privacy. Would stay again for sure!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice historic hotel cold pool

This is an older historic hotel but I love that about it. The rooms are small but extremely clean and comfortable except there wasn’t a chair in the room so I had to go and find one the service was incredible and excellent and great hospitality. My only complaint is their selling point is the pool yet It’s not heated and it was the beginning of April so it was freezing cold. It’s super small but that’s OK but it was pointless if they weren’t gonna heat it. Great location.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The atmosphere and energy were amazing! The bed was comfortable and the bathroom spacious.
Stayed 1 night in Mar 2025

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Central location and very accessible
Stayed 4 nights in Mar 2025