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The Eliza Jane, Autograph Collection

4.0 star property
4-star hotel near Canal Street

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Photo gallery for The Eliza Jane, Autograph Collection

Property amenity
Property amenity
Meeting facility
Restaurant
Cocktail bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
315 Magazine St, New Orleans, LA, 70130
  • Place, Canal Street
    ‪2 min walk‬
  • Place, Caesars New Orleans Casino
    ‪5 min walk‬
  • Place, Bourbon Street
    ‪5 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe King Room

Deluxe Room, 1 King Bed

Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed Interior

55-inch flat-screen TV with cable channels, TV, first-run movies

One King Bed Interior

  • Sleeps 4
  • 1 King Bed

View all photos for King Room

Room, 1 King Bed

King Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for King Bed Corner

Suite, 1 King Bed with Sofa bed, Corner

King Bed Corner

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Editor's Suite One King Bed

55-inch flat-screen TV with cable channels, TV, first-run movies

Editor's Suite One King Bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Editor's Suite Two Queen

55-inch flat-screen TV with cable channels, TV, first-run movies

Editor's Suite Two Queen

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Publisher's Suite King

Suite, 1 King Bed with Sofa bed

Publisher's Suite King

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Queen Room with Two Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Queen Room with Two Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds Interior

55-inch flat-screen TV with cable channels, TV, first-run movies

Two Queen Beds Interior

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Queen Room

Room, 1 Queen Bed

Queen Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Queen Suite, Magazine St View

55-inch flat-screen TV with cable channels, TV, first-run movies

Two Queen Suite, Magazine St View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for King Bed Magazine St View

55-inch flat-screen TV with cable channels, TV, first-run movies

King Bed Magazine St View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Room (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, in-room safe, desk

King Room (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Queen Room with Two Queen Beds (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Queen Room with Two Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed Interior (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, in-room safe, desk

One King Bed Interior (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for King Room (Hearing Accessible)

Room, 1 King Bed, Non Smoking (Hearing Accessible)

King Room (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed Interior (Hearing Accessible)

Egyptian cotton sheets, premium bedding, in-room safe, desk

One King Bed Interior (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Queen Room with Two Queen Beds (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Queen Room with Two Queen Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Publisher's Suite King (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Publisher's Suite King (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

New Orleans

New Orleans Central Business District stay.Within a 10-minute walk of this New Orleans Central Business District hotel, you'll find Canal Street and Caesars New Orleans Casino. Also, Bourbon Street is within half a mile (1 km) and Caesars Superdome is within 2 miles (3 km).

What's nearby

  • Canal Street - 2 min walk - 0.2 km
  • Lafayette Square - 3 min walk - 0.3 km
  • Caesars New Orleans Casino - 5 min walk - 0.5 km
  • Bourbon Street - 5 min walk - 0.5 km
  • Caesars Superdome - 16 min walk - 1.4 km

Getting around

  • Canal at Decatur Stop - 3 min walk
  • New Orleans Union Passenger Terminal - 19 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 22 min drive

Restaurants

  • ‪Willie's Chicken Shack - ‬3 min walk
  • ‪Cafe Fleur De Lis - ‬3 min walk
  • ‪Gospel Coffee and Boozy Treats - ‬2 min walk
  • ‪Geisha Sushi Bistro - ‬3 min walk
  • ‪Fourth Wall - ‬3 min walk

About this property

The Eliza Jane, Autograph Collection

4-star hotel near Canal Street
As a guest of The Eliza Jane, Autograph Collection, you'll find a 24-hour fitness center, a library, and tour/ticket assistance. Event space at this hotel measures 1729 square feet (161 square meters) and includes conference space. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The business-friendly The Eliza Jane, Autograph Collection also features concierge services, a fireplace in the lobby, and a front-desk safe. Parking is available for a fee.

This 4-star New Orleans hotel is smoke free.

  • 1 building
  • 196 guestrooms or units
  • 1729 sq ft of conference space
  • 161 sq m of conference space
  • Built in 2005
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
The Eliza Jane, Autograph Collection offers 196 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 55-inch flat-screen televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 55 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 per person
  • A bar/lounge

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • First-run movies
  • Pay movies

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2.03 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 350 at check-out
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 33.05 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25.00 per person
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Rollaway bed fee: USD 50.0 per night
  • Credit card charges are subject to a surcharge of 2.03 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Carlson French Quarter
Country Carlson New Orleans French Quarter
Country Inn Carlson New Orleans French Quarter
Inn Carlson French Quarter
Country Inn Carlson French Quarter
Country Carlson French Quarter
Eliza Jane Hotel New Orleans
Eliza Jane Hotel
Eliza Jane New Orleans
Eliza Jane Unbound Collection Hyatt Hotel New Orleans
Eliza Jane Unbound Collection Hyatt New Orleans
iza Jane Unbound Collection H
The Eliza Jane the Unbound Collection by Hyatt
The Eliza Jane in The Unbound Collection by Hyatt
The Eliza Jane, in The Unbound Collection by Hyatt Hotel
The Eliza Jane, in The Unbound Collection by Hyatt New Orleans

Frequently asked questions

How close is The Eliza Jane, Autograph Collection to the airport?

The Eliza Jane, Autograph Collection is 15.7 mi (22-min drive) away from the Louis Armstrong New Orleans Intl. Airport (MSY) airport, the closest popular airport to the property.

How much does it cost to stay at The Eliza Jane, Autograph Collection?

As of May 18, 2026, prices found for a 1-night stay for 2 adults at The Eliza Jane, Autograph Collection on May 20, 2026 start from CA $153, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Eliza Jane, Autograph Collection have an airport shuttle?

Airport shuttle services are not available at The Eliza Jane, Autograph Collection.

Does The Eliza Jane, Autograph Collection offer free breakfast?

Free breakfast isn’t provided at The Eliza Jane, Autograph Collection, but buffet breakfast is offered for a fee of USD 25.00 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at The Eliza Jane, Autograph Collection?

No, there is no casino at this hotel, but Caesars New Orleans Casino (6-min walk) and Fair Grounds Race Course (7-min drive) are nearby.

What time is check-in at The Eliza Jane, Autograph Collection?

Check-in start time: 4 PM; Check-in end time: anytime.

Is there free parking at The Eliza Jane, Autograph Collection?

Free parking is not available at this hotel. Valet parking is available for USD 55 per day.

Does The Eliza Jane, Autograph Collection have a pool?

The Eliza Jane, Autograph Collection does not have a pool.

Does The Eliza Jane, Autograph Collection have a spa?

There are no spa services available at this hotel.

How close is The Eliza Jane, Autograph Collection to downtown New Orleans?

The Eliza Jane, Autograph Collection is 0.2 mi away from New Orleans.

The Eliza Jane, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 736 out of 1003 reviews
Rating 8 - Good. 154 out of 1003 reviews
Rating 6 - Okay. 64 out of 1003 reviews
Rating 4 - Poor. 29 out of 1003 reviews
Rating 2 - Terrible. 20 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Melissa

Stayed 2 nights in Dec 2025

10/10 Excellent

Joni

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, perfect location, lovely place to stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Eliza Jane is the best hotel in New Orleans, we have stayed at a lot of the hotels but after we stayed at the Eliza Jane 6 years ago, we do not stay anywhere else. The staff are amazing and the rooms are wonderful.
Stayed 4 nights in Feb 2026

10/10 Excellent

Victoria

Locations
Stayed 4 nights in Jan 2026

6/10 Okay

Stuart

Liked: Cleanliness, staff & service, amenities
Noisy
Stayed 3 nights in Feb 2026

10/10 Excellent

Jessica

Stayed 1 night in Feb 2026

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our second stay at the property. The first was excellent, the second was close to a holiday and the hotel was very noisy due to live music and it likely being heavily booked.
Stayed 1 night in Dec 2025

2/10 Terrible

Heidi

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
When we arrived at 4 pm, we were told there were a lot of check outs so our room wasn’t ready yet. We said okay and went to find something to do while we waited, 6pm rolls around and still no call that the room is ready. We go back to the hotel to check and are told that the reservation came through as an interior room on their end, not the suite we had booked and paid for and had confirmation of. We were told there are no suites now. The entire reason we booked this hotel was to enjoy the beautiful suite. I had done weeks of research to choose this hotel. We ended up having to cancel our room and find a different hotel in the area, as we had already paid for 12 hours of parking at the next door lot. A huge disappointment and let down
Stayed 1 night in Jan 2026

10/10 Excellent

Gabrielle

Travelled with group
Liked: Cleanliness, staff & service, amenities
This is the best hotel I have ever stayed at. The suite we had was HUGE. My 3 friends and I stayed in a 2 queen bed suite that was decorated so impeccably and my 3rd friend had her own bed via the pullout couch. It had a bar, it had a walkway, it had a HUGE tub I was able to soak on. It had 2 showers. It had a desk area I used as a vanity. I wanted to literally live there forever. I LOVE this place. The staff was amazing. The valets were a bit lackadaisical but thats all. I LOVED this hotel. I wanna stay again every year for my birthday.
Stayed 3 nights in Jan 2026

6/10 Okay

Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love the hotel, the ambiance, the welcoming of the hotel staff including bartenders. The hotel is a beautiful piece of art however what put a bad taste in my mouth was waking up to over $500 worth of charges to my card with no helpful explanation. I wasn’t made aware that they were taking a “destination fee”. I was only told I had to pay 150 incidental fee and then they took a destination fee but overcharged me for it and took that twice as well as 353.27 which are still pending in my account. Destination fee was 99.00 they took 236.27 twice.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and property.
Stayed 1 night in Jan 2026

10/10 Excellent

Jessica Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Best room ever
Stayed 3 nights in Jan 2026

8/10 Good

Aissa

Liked: Cleanliness, amenities, property conditions & facilities
The tub was worth it
Stayed 1 night in Jan 2026

10/10 Excellent

Keller

Stayed 5 nights in Jan 2026

10/10 Excellent

B. Preston

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, Could use a few more electrical outlets near the bed. the staff was professional and kind.
Stayed 4 nights in Jan 2026

6/10 Okay

Mark

Travelled with group
Liked: Cleanliness, staff & service
The hotel itself was fine, but there were several issues. A $30 per day resort fee was charged and not disclosed in advance, and it provided no additional services. Valet parking charged $60 but never delivered my truck, claiming they were short-staffed. I was told to walk two blocks to a public parking lot, which I did while carrying my bags. I called the hotel three times and was told a one-day credit would be issued, but it still hasn’t happened.
Stayed 2 nights in Dec 2025

10/10 Excellent

samara

Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
This place is awesome. Would stay there again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2025

4/10 Poor

Angelina

Travelled with family
Liked: Cleanliness
We were there a wedding. Our room wasn’t available until later that evening after 5pm. It was so hot in the hotel and our room. Room had very little water pressure. We will not stay here again.
Stayed 1 night in Jan 2026

10/10 Excellent

Rick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was super clean, loved the layout of the hotel.
Stayed 2 nights in Dec 2025

4/10 Poor

Dale

Stayed 7 nights in Dec 2025

10/10 Excellent

TERRY

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was all good!
Stayed 4 nights in Dec 2025

10/10 Excellent

Nikhil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and convent location
Stayed 3 nights in Dec 2025

4/10 Poor

Scott

Disliked: Cleanliness, amenities
The location was fantastic, the lobby and common areas were cute and nicely decorated with a great vibe. When I checked in they took down my card for incidentals and when doing it the concierge told me that this was only for damages and that my room was already paid in full so I would get it back. The room was small, had no overhead light, and a musty smell. There were NO amenities to speak of, but I normally wouldn't complain since we were there to see New Orleans and just needed a place to sleep. That being said, I was surprised when checking out that they would be charging me almost 18% of my stay's total in what the concierge called an "amenities fee". Especially since when checking in they said I had no balance due. Beyond disappointed with their initial lie and their unwillingness to waive the fee for amenities I was not given.
Stayed 3 nights in Dec 2025