Holiday Inn Express New York - Manhattan West Side by IHG

Property class: 2.5
Hotel near Jacob K. Javits Convention Center in New York

Choose dates to view prices

Photo gallery for Holiday Inn Express New York - Manhattan West Side by IHG

A buffet with various food items, including omelets and other dishes, displayed in metal trays with glass covers.
A hotel room with two beds, a desk, a chair, and a window with a city view.
A multi-story hotel with a modern design, featuring a prominent entrance with glass doors and a visible sign for Holiday Inn Express.
A lobby with a reception desk, seating area with chairs and a sofa, large windows with blinds, and a wooden floor.
A Holiday Inn Express building with outdoor seating and a covered patio area.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Laundry

Explore the area

View in a map
538 West 48th Street, New York, NY, 10036
  • Place, Jacob K. Javits Convention Center
    ‪11 min walk‬
  • Place, Broadway
    ‪11 min walk‬
  • Place, Times Square
    ‪13 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪52 min drive‬

Room options

Standard Room, 2 Double Beds

7.8 out of 10
Good
(79 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

7.8 out of 10
Good
(56 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room

8.4 out of 10
Very good
(37 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed (Extra Floor Space)

7.8 out of 10
Good
(42 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View

8.8 out of 10
Excellent
(30 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (Extra Floor Space)

8.0 out of 10
Very good
(80 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, City View

8.4 out of 10
Very good
(84 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

8.2 out of 10
Very good
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

New York

City center stay.Within a 15-minute walk of this Manhattan hotel, you'll find Jacob K. Javits Convention Center and Times Square. Broadway and Manhattan Cruise Terminal are also within half a mile (1 km).

What's nearby

  • Intrepid Museum - 5 min walk - 0.5 km
  • Jacob K. Javits Convention Center - 11 min walk - 1.0 km
  • Broadway - 11 min walk - 1.0 km
  • Times Square - 13 min walk - 1.1 km
  • Rockefeller Center - 14 min walk - 1.2 km

Getting around

  • New York W 32nd St. Station - 3 min drive
  • 50 St. Station (8th Av.) - 10 min walk
  • LaGuardia Airport (LGA) - 38 min drive

Restaurants

  • ‪The Landmark Tavern - ‬3 min walk
  • ‪Hardware Bar - ‬2 min walk
  • ‪Valla Table - ‬4 min walk
  • ‪Pocket Bar NYC - ‬2 min walk
  • ‪Cantina Rooftop - ‬2 min walk

About this property

Holiday Inn Express New York - Manhattan West Side by IHG

Hotel near Jacob K. Javits Convention Center in New York
WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express New York - Manhattan West Side by IHG.

This New York hotel is smoke free.

  • 177 guestrooms or units
  • 11 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express New York - Manhattan West Side by IHG offers 177 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.8 miles (USD 55 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 55 per day (4265 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, cash, and mobile payments. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Manhattan Side
Holiday Inn Express Manhattan Side Hotel
Holiday Inn Express Manhattan Side Hotel New York West
Holiday Inn Express New York Manhattan West
Holiday Inn Express New York Manhattan West Side
New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side Hotel
Holiday Inn Express New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side by IHG
Holiday Inn Express New York Manhattan West Side an IHG Hotel
Holiday Inn Express New York - Manhattan West Side by IHG Hotel

Frequently asked questions

How close is Holiday Inn Express New York - Manhattan West Side by IHG to the airport?

Holiday Inn Express New York - Manhattan West Side by IHG is 11 mi (38-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express New York - Manhattan West Side by IHG?

As of Oct 27, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express New York - Manhattan West Side by IHG on Nov 23, 2026 start from CA $233, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express New York - Manhattan West Side by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express New York - Manhattan West Side by IHG.

Does Holiday Inn Express New York - Manhattan West Side by IHG offer free breakfast?

Holiday Inn Express New York - Manhattan West Side by IHG offers free buffet breakfast every day from 7:00 AM to 9:00 AM.

Is there a casino at Holiday Inn Express New York - Manhattan West Side by IHG?

No, there is no casino at this hotel, but Resorts World Casino (23-min drive) is nearby.

What time is check-in at Holiday Inn Express New York - Manhattan West Side by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn Express New York - Manhattan West Side by IHG?

Free parking is not available at this hotel.

Does Holiday Inn Express New York - Manhattan West Side by IHG have a pool?

Holiday Inn Express New York - Manhattan West Side by IHG does not have a pool.

Does Holiday Inn Express New York - Manhattan West Side by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express New York - Manhattan West Side by IHG to downtown New York?

Holiday Inn Express New York - Manhattan West Side by IHG is 3.6 mi away from New York.

Holiday Inn Express New York - Manhattan West Side by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1029 out of 2437 reviews
Rating 8 - Good. 688 out of 2437 reviews
Rating 6 - Okay. 393 out of 2437 reviews
Rating 4 - Poor. 178 out of 2437 reviews
Rating 2 - Terrible. 149 out of 2437 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, a little noisy room, good breakfast.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay. Close to restaurants.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice breakfast, see u again next week.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with my family for a week, breakfast was great with different hot meal options daily. Enjoyed our stay
Stayed 8 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Affordable hotel in Manhattan
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed there for a trip with my man and his brothers and it was super nice there. Super clean and complimentary breakfast was amazing. Will be staying here again in the future.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service clean place
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay .
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Location is perfectly near from Times Sq and bus / subway station. Breakfast was really good and room facilities were thoughtful.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff. Perfect location. Good was great for the price. Affordable convenience
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities
Good ubication.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean staff friendly great location
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is awesome. The rooms were clean and refreshing. Very close to Pier 88. Highly recommend
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay various days, very kind people.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
I think the staff is doing the best they can with the amenities they have - the breakfast area is far too small for a hotel this large. It was jam packed every morning with slow coffee machines -- but it did the job. It was walking distance to Times Square and Broadway which was super helpful!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The facade was under construction so scaffolding covered everything and there was no signage out front, so it was a little tricky making sure this was the hotel, but once inside everything was clean and felt safe. The reception desk was always manned and the staff was always helpful and professional. Our room was clean and breakfast was satisfying.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms are dated with signs of wear and tear in the carpeting and bathroom but it was clean and comfortable. The staff were helpful and friendly, It was busy so breakfast s well stocked due to the number of guests in the summer. It’s in Hell’s Kitchen with easy access to subway, convenience stores, restaurants and Time’s Square.
Stayed 3 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only 3 things that were good about the property was the fact it was close to the fun stuff to do, the air conditioning in the room only and the guy who checked me in.
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing friendly, helpful staff, great neighborhood, easy to get around with many dining options to choose from. Hot Breakfast with diverse options. Rooms are typical NYC small. Only downside hotel exterior under construction and patio area not usable.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and cost point of view
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast without enough seats.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a quiet location, 15 mins walk to Times Square , breakfast was a good bonus but very busy and not a large seating area , the outside seating area was been renovated so out of use , I would use this hotel as was comfortable had everything you needed , and was a good price
Stayed 3 nights in May 2026