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Sheraton Brooklyn New York Hotel

4.0 star property
4-star hotel near Barclays Center Brooklyn

Choose dates to view prices

Photo gallery for Sheraton Brooklyn New York Hotel

Reception
Exterior
Lobby
Lobby
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
228 Duffield Street, Brooklyn, NY, 11201
  • Place, Brooklyn Tabernacle
    ‪3 min walk‬
  • Place, Brooklyn Paramount
    ‪5 min walk‬
  • Place, Manhattan Bridge
    ‪9 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪53 min drive‬

Room options

View all photos for Room, 2 Double Beds (Club Level)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds (Club Level)

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • City view

View all photos for Room, 1 Double Bed, City View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Double Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed
  • City view

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

8.0 out of 10
Very good
(210 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

8.0 out of 10
Very good
(88 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Club Level)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Club Level)

7.2 out of 10
Good
(7 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Double Beds

7.6 out of 10
Good
(7 reviews)
  • 49 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms

  • 49 sq m
  • Sleeps 7
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

  • 18 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Room, 2 Double Beds, Balcony

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds
  • City view

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Brooklyn

Heart of Brooklyn.Within 2 miles (3 km) of this well-placed hotel, you'll find Barclays Center Brooklyn and Brooklyn Bridge. Wall Street and One World Trade Center are also within 3 miles (5 km).

What's nearby

  • Brooklyn Tabernacle - 3 min walk - 0.3 km
  • Brooklyn Paramount - 5 min walk - 0.4 km
  • New York Transit Museum - 6 min walk - 0.6 km
  • Manhattan Bridge - 9 min walk - 0.8 km
  • Barclays Center Brooklyn - 16 min walk - 1.4 km

Getting around

  • Jay St. - Tech Station - 3 min walk
  • Brooklyn Flatbush Avenue Station - 13 min walk
  • John F. Kennedy Intl. Airport (JFK) - 54 min drive

Restaurants

  • ‪Tio Pio - ‬2 min walk
  • ‪Chihiro Tea - ‬1 min walk
  • ‪Little Pizza Parlor - ‬1 min walk
  • ‪Kimoto Rooftop - ‬1 min walk
  • ‪Gong Cha - ‬2 min walk

About this property

Sheraton Brooklyn New York Hotel

4-star hotel near Barclays Center Brooklyn
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Sheraton Brooklyn New York Hotel. The hotel can provide concierge services, limo/town car service, and wedding services.

This 4-star Brooklyn hotel is smoke free.

  • 1 building
  • 321 guestrooms or units
  • 25 levels
  • Built in 2010
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sheraton Brooklyn New York Hotel offers 321 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature down comforters. 42-inch LCD televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Brooklyn hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

View from property
Aloft New York Brooklyn
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 1,073 reviews
The price is CA $136
CA $161 total
includes taxes & fees
Jan 26 - Jan 27
Aloft New York Brooklyn

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 14.95 per 24-hour period); wired internet (surcharge)

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (23 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels
  • First-run movies
  • iPod dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 9:00 PM to 9:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 150.00
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Pet fee: USD 20.00 per accommodation, per night plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Brooklyn New York
Sheraton Brooklyn New York Hotel
Sheraton Hotel Brooklyn New York
Sheraton Brooklyn New York
Sheraton Brooklyn New York Hotel Hotel
Sheraton Brooklyn New York Hotel Brooklyn
Sheraton Brooklyn New York Hotel Hotel Brooklyn

Sheraton Brooklyn New York Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 706 out of 1439 reviews
Rating 8 - Good. 334 out of 1439 reviews
Rating 6 - Okay. 204 out of 1439 reviews
Rating 4 - Poor. 96 out of 1439 reviews
Rating 2 - Terrible. 99 out of 1439 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Justin

Stayed 1 night in Oct 2025

6/10 Okay

Jeff

Travelled with family
Liked: Staff & service

You can do better

The bed was terrible, the hotel is a bit worn down, the room was dated and not comfortable. We checked out early
Stayed 4 nights in Oct 2025

10/10 Excellent

Kaiqi

Stayed 2 nights in Oct 2025

4/10 Poor

Yasmiin

Travelled with family, Travelled with group
Disliked: Cleanliness
Sheraton hotel in Brooklyn had nice staff, and good location next to numerous subway stations. Biggest downfall was finding a cockroach in my hotel room after a long day. I can tell cleanliness is not a priority. I felt uncomfortable because I was worried that I would bring it back home. We called staff and they swiftly switched our rooms, but the new room was not clean either even the towels smelt moldy. One of the exterior entrance rooms were broken so it felt unsafe at night. Overall, the stay was bearable as one of the cheaper options, but I would have spent extra money for better accommodations if I had the chance to go back.
Stayed 4 nights in Oct 2025

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
The toilet roll holder was broken off the wall. The shower temperature vacilated constantly and when it ran hot, was nearly scalding. The cleaners were competent and friendly, but the desk staff were impatient at times with basic requests for information. We also requested a quiet room but ended up across from the elevators, above the workout room so that we could hear the machines thunking early and late, and on the 3rd floor facing a very noisy street. For the cost of our 6 night stay, I wouldn't recommend this hotel or stay there again.
Stayed 6 nights in Oct 2025

8/10 Good

Jo Anne, STUART

Stayed 2 nights in Oct 2025

6/10 Okay

Caprice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easily accessible. Valet was super fast. Room was clean and cosy.
Stayed 2 nights in Oct 2025

8/10 Good

KHOA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

8/10 Good

Hughes Denson

Liked: Amenities
Room floors needed mopping, refrigerator was not cleaned out, previous guest left food and beverages in the fridge again was not removed. Shelves for clothing area was not dusted - headboard not wiped down clean.
Stayed 7 nights in Oct 2025

6/10 Okay

Hussein

Disliked: Property conditions & facilities
Skip
Stayed 7 nights in Oct 2025

10/10 Excellent

Felix

Stayed 5 nights in Sep 2025

6/10 Okay

Hwan Chin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location, with shopping and dining options aplenty, but there are other nearby accommodations with same convenience. No breakfast option, so it’s a minus. The hot water pressure for shower was really low, so it was difficult to get a proper water temperature for shower.
Stayed 5 nights in Sep 2025

8/10 Good

Danielle

Stayed 2 nights in Oct 2025

6/10 Okay

Hainanu

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

PATRICK V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just really good and everything worked well. They had a car service to take me to the airport. A gym and breakfast in their lounge.
Stayed 4 nights in Oct 2025

8/10 Good

R. Anil, Istanbul

Liked: Cleanliness
Clean and nice rooms
Stayed 4 nights in Oct 2025

10/10 Excellent

mengtao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Nicholas

Stayed 3 nights in Oct 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

6/10 Okay

Mary

Travelled with group
Disliked: Staff & service, amenities
Not the best but a good affordable option in Brooklyn
Stayed 2 nights in Oct 2025

6/10 Okay

Sher

Travelled with family
Liked: Cleanliness
The best thing about this hotel was the comfort of the beds. Judging by the rates being nearly triple the price, it was a high demand weekend, and the rates did not reflect the service, comfort, amenities, or the aesthetics of the hotel. It’s a three star hotel.
Stayed 3 nights in Oct 2025

8/10 Good

Rayford

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, convenient to Brooklyn Tabernacle
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Stayed 7 nights in Sep 2025

4/10 Poor

Shawntel

Travelled with group
Disliked: Staff & service
My overall stay at this hotel was unsatisfactory. The sheets were dirty with hair on them, which was unacceptable. Additionally, front desk staff members were extremely rude and lacked clear communication. The only positive experience I had was with the gentleman who greeted me and assisted with my bags he was kind and professional. Unfortunately, this was my first and last stay here.
Stayed 1 night in Oct 2025