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Sheraton Brooklyn New York Hotel

4.0 star property
4-star hotel near Barclays Center Brooklyn

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Photo gallery for Sheraton Brooklyn New York Hotel

Exterior
Reception
Bar (on property)
Lobby
Room, 1 King Bed, Balcony

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
228 Duffield Street, Brooklyn, NY, 11201
  • Place, Barclays Center Brooklyn
    ‪16 min walk‬
  • Place, Brooklyn Bridge
    ‪2 min drive‬
  • Place, Brooklyn Cruise Terminal
    ‪5 min drive‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 2 Double Beds (Club Level)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds (Club Level)

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, City View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Double Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

8.0 out of 10
Very good
(198 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

8.0 out of 10
Very good
(85 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Club Level)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Club Level)

7.2 out of 10
Good
(7 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Double Beds

7.6 out of 10
Good
(7 reviews)
  • 49 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms

  • 49 sq m
  • Sleeps 7
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Balcony

  • 18 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed

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About the area

Brooklyn

Heart of Brooklyn.Within 2 miles (3 km) of this well-placed hotel, you'll find Barclays Center Brooklyn and Brooklyn Bridge. Wall Street and Brooklyn Cruise Terminal are also within 3 miles (5 km).

What's nearby

  • Barclays Center Brooklyn - 16 min walk - 1.4 km
  • Brooklyn Bridge - 2 min drive - 2.1 km
  • Wall Street - 4 min drive - 3.5 km
  • Brooklyn Cruise Terminal - 5 min drive - 3.6 km
  • One World Trade Center - 6 min drive - 4.6 km

Getting around

  • Jay St. - Tech Station - 3 min walk
  • Brooklyn Flatbush Avenue Station - 13 min walk
  • John F. Kennedy Intl. Airport (JFK) - 54 min drive

Restaurants

  • ‪Tio Pio - ‬2 min walk
  • ‪Chihiro Tea - ‬1 min walk
  • ‪Little Pizza Parlor - ‬1 min walk
  • ‪Gong Cha - ‬2 min walk
  • ‪Dig - ‬2 min walk

About this property

Sheraton Brooklyn New York Hotel

4-star hotel near Barclays Center Brooklyn
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Sheraton Brooklyn New York Hotel. The hotel can provide concierge services, limo/town car service, and wedding services.

This 4-star Brooklyn hotel is smoke free.

  • 1 building
  • 321 guestrooms or units
  • 25 levels
  • Built in 2010
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sheraton Brooklyn New York Hotel offers 321 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters. 42-inch LCD televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Brooklyn hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 14.95 per 24-hour period); wired internet (surcharge)

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (23 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels
  • First-run movies
  • iPod dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 9:00 PM to 9:00 AM
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 150.00
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Pet fee: USD 20.00 per accommodation, per night plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Brooklyn New York
Sheraton Brooklyn New York Hotel
Sheraton Hotel Brooklyn New York
Sheraton Brooklyn New York
Sheraton Brooklyn New York Hotel Hotel
Sheraton Brooklyn New York Hotel Brooklyn
Sheraton Brooklyn New York Hotel Hotel Brooklyn

Sheraton Brooklyn New York Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 664 out of 1368 reviews
Rating 8 - Good. 327 out of 1368 reviews
Rating 6 - Okay. 185 out of 1368 reviews
Rating 4 - Poor. 92 out of 1368 reviews
Rating 2 - Terrible. 100 out of 1368 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

ayanna, Brooklyn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Anrhony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was exquisite and great night life attractions!
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Stayed 1 night in Jul 2025

6/10 Okay

Samiya

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Noisy area loud ppl outside

It was ok too loud and noisy at night, smells like weed
Stayed 3 nights in Jul 2025

2/10 Terrible

Katelyn

Disliked: Cleanliness, staff & service, property conditions & facilities
First there was no pool, as shown on Expedia. Then we get there, the pool is open to a swim school, not guest. The lobby smells like a chlorine pool, but you can't use it. We get in the room and the bathroom shower was disgusting. The tile was cracked and filled with scum. There was a dead bug in the shower. We had to go buy shower shoes. The exhaust fan did not function. The toilet flushed it's self every 30 minutes. The thermostat was hanging loose on the wall. The lock to the balcony was broken. The lock to the adjoining room was broken. Did not feel safe. The wall outlet was sunken into a wall and looked like a fire hazard. We were on the 9th floor and the ice machine was broken. We were directed to the 2nd floor. The balcony itself had patio furniture with rips in it. There were cigarettes buds in the tile of the balcony, and garbages stuffed around the edges.
Stayed 2 nights in Jul 2025

8/10 Good

Kasey

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
My biggest issue with the hotel is that we were traveling with 2 young kids (under 3), I booked a suite at the hotel, but the room was not available for our check in. Very frustrating given that I searched the internet for hours looking for a room that would work well for our family. There was also a club or bar that had loud music blasting until 3am. Made the night less than desirable. Hotel is very busy so staff gave the vibe they are “over it” and I don’t really blame them.
Stayed 1 night in Jul 2025

10/10 Excellent

Amelia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place. Not too far from the Fulton Mall, Brooklyn Paramount, several shopping centers, food and NYU and CUNY
Stayed 1 night in Jul 2025

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t stay here

Dated and in need of upgraded! Very, very poor value for money. Location was good but there were loads of hotels near by so prob find better value. Don’t be fooled by the brand! Keys didn’t work (so needed staff to enter our room) AC was so noisy when activating and deactivating (waking us all night) floors were grubby. Had to use the sofa bed which was like medieval torture!
Stayed 1 night in Jul 2025

10/10 Excellent

LERONE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Its close to everything you need! No need to even go into the city for us!
Stayed 2 nights in Jul 2025

6/10 Okay

Hassan, Vancouver

Travelled with family
Liked: Cleanliness, staff & service
Perfect location, but rooms are outdated and as a minimum need a deep cleaning to remove the molds around the shower
Stayed 5 nights in Jun 2025

4/10 Poor

Shaaista

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Pamela

Stayed 1 night in Jul 2025

10/10 Excellent

Todd, Hamilton

Liked: Cleanliness, amenities, property conditions & facilities
Lots of shopping within walkies distance
Stayed 3 nights in Jul 2025

6/10 Okay

Fazle

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Sheraton is a respected company worldwide but managed so poorly. This property has no parking and no restaurant only a small snack/coffee shop that’s not even good. Phones don’t work and broken elevators. Lucky booked only for one nigh.
Stayed 1 night in Jul 2025

2/10 Terrible

Lynne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room shabby Bathroom railing fell off the wall. No chair with sides for my husband as he needs chair to be able to push himself up and refusal was given as they did not have a chair. The business chair cover was peeling floor appeared not to have vacuumed When I booked I booked on the understanding that it had a restaurant as my husband is in a w’chair. Told not my problem no longer restaurant and deli down the road or across the park I am unable to push my husband so I felt we had no choice but to find alternate accomadation and we left. Also I feel the site was misrepresented and purely trading on the name of the Sheraton group. I am going to ask for our money back as there is no way any immobile person can eat. We were in accessable room. Lynne Magree
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Room, Friendly Staff

I had a clean & tidy room that was in near perfect shape. It was a pleasure to stay in. (Heavy rain and fog were about all that could be seen through the window.
A rainy & very foggy night in downtown Brooklyn
Stayed 1 night in Jun 2025

6/10 Okay

Lamar, Middletown

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Patrick

Liked: Staff & service
Disliked: Amenities
$75 a day to have your car parked and then when you want your car you have to park wait 30+ minutes for them to bring it to you. I had the Air conditioning on high all day and the room was still 75 degrees. I finally fell asleep and woke up drenched in sweat and the thermostat read 79. I told front desk how hot it was in the room and they brushed it off with a sorry and no resolution.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher, Loudon

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
My stay was good, but the manager I met on my final day was very rude and dismissive. Just based on her I don’t think I’d return.
Stayed 2 nights in Jun 2025

6/10 Okay

Camara, Port of Spain

Liked: Cleanliness
The pool is not accessible for guests. The reason I chose the hotel was because of the indoor pool. I was very disappointed.
Stayed 2 nights in May 2025

2/10 Terrible

Nadia

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible hotel. Water was shut off, noisy, lack of staff and maintenance
Stayed 3 nights in Jun 2025

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shabby Chic

staff was excellent - The manager was extremely friendly and accommodating as was the front desk staff. The lobby however is in need of a face lift. It looks shabby and dated. This is of course no fault of the staff but rather the owners of the property,
Stayed 7 nights in Jun 2025

4/10 Poor

Gerald

Travelled with family
Disliked: Amenities, property conditions & facilities
I expect a hotel to tell you that there is NO BAR NOR retaurant at the hotel during our stay...... I also expect that they can have a working Air conditioning system and keep the hotel a little cleaner
Stayed 2 nights in Jun 2025

10/10 Excellent

Cecile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and housekeeping very nice. Disappointed that the restaurant was under renovation, but there are plenty of other placed around to eat
Stayed 1 night in Jun 2025

10/10 Excellent

Joellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025