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"Staff was very nice. Hotel itself was okay, our room was in good condition. The hotel is pet friendly which was the main reason for choosing. Our dogs
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Your stay at this Downtown Brooklyn hotel places you within 2 miles (3 km) of Barclays Center Brooklyn and Brooklyn Bridge Park. Brooklyn Bridge and Prospect Park are also within 2 miles (3 km).
Restaurant, bar/lounge
A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the express check-out and WiFi in public areas. Limo/town car service, a computer station, and dry cleaning are also on offer.
Comfy beds, WiFi
Boasting comforts like pillowtop beds and down comforters, the 321 guestrooms also offer iPod docks and LCD TVs with cable channels. WiFi, wired Internet, and first-run movies are also available.
Sheraton Brooklyn New York Hotel ratings based on 15 Verified Reviews
Review Summary
4.3
out of 5
4.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Sheraton Brooklyn New York Hotel
Everyone (10)Couples (1)Family (4)
4 out of 5
Staff was very nice. Hotel itself was okay, our room was in good condition. The hotel is pet friendly which was the main reason for choosing. Our dogs were comfortable during the stay. The only negative for the stay, which was rather impactful, was the area around the hotel. It wasn’t dangerous, but it did give uncomfortable vibes. If I was to go back to Brooklyn, I would stay in a different area of the city.
Posted by a verified traveller on 7 Jun. 2021
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4 out of 5
Posted by a verified traveller on 19 Jul. 2020
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3 out of 5
Good Morning
My husband and I have had the opportunity to stay in the Sheraton Hotel at numerous location. For the most part we've had a good experiences, which is why it is more than likely our go to choice for a quick getaway. We've booked the Sheraton Brooklyn location numerous of times and enjoyed our stay. However, our most recent stay we were not given the legendary hospitality that we've experienced before. On February 8th, 2020, upon arrival there was a bad odor in the lobby of the hotel. The scent was of an old dirty mop or some type of mildew. Nevertheless, we were greeted by a young lady at the front desk. We received a room, room 902, that was not cleaned I have attached photos. The front desk host, i apologize i did not get her name, was very understanding, she apologized and accommodated us instantly by getting us another room. The following morning we requested tooth brushes and deodorant at approximately 10:30 am, after my husband requested to keep the room for an additional night to which he was informed that he need to come to front desk in order to extend our stay. My husband came back and informed me that he reminded the gentleman downstairs of the tooth brushes and deodorant we requested and was told that they would be sent to the room. By 1:00 pm we realized we did not receive the previously mentioned items so we waited until we were heading out for errands to request them again. At around 3:30 to 4 pm we decided to head out to which we realized we sti
Posted by a verified traveller on 12 Feb. 2020
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Comment from Hotel Management
16 Feb. 2020
by Gus
Thank you for choosing to stay with us. We appreciate the feedback!
5 out of 5
Posted by a verified traveller on 9 Feb. 2020
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Comment from Hotel Management
16 Feb. 2020
by Gus
Thank you for choosing to stay with us. We appreciate the feedback!
5 out of 5
The service is excellent and the staff is great. It would be good if they could have a wheelchair for elderlies but I had a very nice stay and the staff was extremely helpful and courteous.
Posted by a verified traveller on 29 Oct. 2019
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Comment from Hotel Management
5 Nov. 2019
by Front Office Supervisor
Thank you so much fir your feedback! We are happy to to know that we made your stay amazing!
5 out of 5
Posted by a verified traveller on 24 Sep. 2019
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5 out of 5
Posted by a verified traveller on 19 Sep. 2019
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5 out of 5
The beds are awesome. So goddam comfortable. The lobby is small and weird. The staff at reception seem perfectly efficient and mildly happy in life - I've never been bowled over by the level of guest care / service in the many times I've stayed at the hotel. There's a pool (apparently) and a roof top bar / restaurant which is prob quite cool.
Posted by Paul on 14 Sep. 2019
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5 out of 5
Posted by a verified traveller on 11 Jun. 2019
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2 out of 5
Loud drilling early in the morning, we should have been told there was construction
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Sheraton Brooklyn New York Hotel. The hotel can provide limo/town car service and wedding services. This 4-star Brooklyn hotel is smoke free.
1 building
321 guestrooms or units
25 levels
6,250 sq ft of conference space
Built in 2010
Dining venue
Bar or lounge
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Car service
Tour and ticket information
Concierge
Wedding services available
Computer for guest use
Newspapers in lobby (free)
Television in lobby
ATM
Bellhop
Elevator
No smoking on site
Internet
Available in all rooms:
WiFi (surcharge)
, Wired Internet access (surcharge)
Available in some public areas:
WiFi (surcharge)
, Wired Internet access - surcharge
Transport
Airport: John F. Kennedy International Airport (JFK) (34.5 km / 21.4 mi)
Train station: Brooklyn Flatbush Avenue Station (1.4 km / 0.9 mi)
Metro station: Jay St. - Tech Station (0.2 km / 0.1 mi)
Room Amenities
Sheraton Brooklyn New York Hotel offers 321 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters. 42-inch LCD televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. This Brooklyn hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Pillowtop beds
IPod dock
In-room dining
HD television
Cable channels
Premium channels
First-run movies
Movies for purchase
Coffee maker
Hypo-allergenic bedding
Down blanket
Shower
Housekeeping (daily)
Hair dryer
Laptop safe
Bathrobes
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
Avere - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service is available.
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 21
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
Pets are welcome and stay free
Only dogs and cats are allowed
Maximum 1 per room (weight limit: 40 lbs)
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No onsite parking is available. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
No rollaway/extra beds available
No cribs (infant beds) available
Minimum guest age is 21
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
Pets allowed (no fees)
UnionPay
Staffed front desk
LGBTQIA friendly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
Property confirms they are implementing guest safety measures
Fees
Guests will be asked to pay the following charges at the property:
Breakage deposit: USD 250 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)
Fee for wireless Internet in public areas: USD 14.95 per 24-hour period (rates may vary)
Fee for wired Internet in public areas: USD 14.95 per 24-hour period (rates may vary)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Sheraton Brooklyn New York
Sheraton Brooklyn New York Hotel
Sheraton Hotel Brooklyn New York
Sheraton Brooklyn New York
Sheraton Brooklyn New York Hotel Hotel
Sheraton Brooklyn New York Hotel Brooklyn
Sheraton Brooklyn New York Hotel Hotel Brooklyn
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
