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DoubleTree by Hilton Hotel Newark Airport

3.5-star property
128 Frontage Rd, Newark, NJ 1-855-887-0424
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3.4 out of 5
See all 29 Travelocity Reviews

"What hotel room doesn’t have a fridge? Ridiculous. On top of that, ice machine on our floor was empty or broken, so had to go up a floor. Had to call ... " More

By a verified traveller on Mon 24 Feb 2020

Points Of Interest

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Hotel Description

3.5-star hotel near Prudential Center, connected to the airport

Seaside stay

Within 6 miles (10 km) of this Newark hotel, you'll find Prudential Center and The Mills at Jersey Gardens. Red Bull Arena and Military Park are also within 6 miles (10 km).

Renovated in 2017

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Self parking, express check-in, and express check-out are also offered.

Free Internet, flat-screen TVs

The 503 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and room service. Other amenities include coffee/tea makers, free weekday newspapers, and hair dryers.

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$113* Per night/room 1 Jan. - 2 Jan.

Suite, 1 King Bed (Connector)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Executive Level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max

DoubleTree by Hilton Hotel Newark Airport ratings based on 29 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Newark Airport

Everyone (10) Couples (6) Family (15)
1 out of 5
Way too noisy, I was not able to sleep, my room was next to a glass door and that door was being banged all night long, plus people yelling around, my worse experience in a hotel. I will never go back there.

Posted by , from Newark international airport on 3 Dec. 2020

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Comment from Hotel Management

4 Dec. 2020 by General Manager

Thank you for reviewing your time with us. We hope you will accept our apologies for the noise disturbances during your stay. While we know this cannot change your recent experience with us, please know for future visits, our front desk is available at any hour to help make you as comfortable as possible. We are grateful for your feedback and encourage you to reconsider us on your next visit to the area. Kindest Regards, Jeff Fowlkes, General Manager

5 out of 5

Posted by on 15 Sep. 2020

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1 out of 5
From start to finish the stay was horrible. At check in the front desk rep had an attitude the entire time. All of the hotel vending machines were sold out and the hotel didn't sell anything, I couldn't even find a bottle of water. On top of that the entire night all you heard was some kids running through the halls yelling amd laughing. The stay was horrible and will never stay here again.

Posted by , from Newark, NJ on 13 Sep. 2020

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Comment from Hotel Management

17 Sep. 2020 by General Manager

Dear Jake, What you have described is not representative of a typical stay on our property and we sincerely apologize for the concerns you noted. Our vending machines are maintained and filled by a vendor and we've shared your feedback with them in hopes to get this resolved promptly. It's always our goal to address any issues promptly, so we wish that we had been made aware of the disruption you experienced. Rest assured, we will use your comments to improve going forward. It's our hope that you will reconsider and give us another chance to serve you so that we can provide an experience that better represents our true value. Kind regards, Jung Lee | Dir. of Operations DoubleTree by Hilton Newark Airport Hotel

2 out of 5
There was no microwave in the room. Had to go down to constantly worm food

Posted by , from New York on 8 Aug. 2020

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Comment from Hotel Management

10 Aug. 2020 by General Manager

Dear Francis, We always appreciate feedback from our guests. Please accept our apologies for any inconvenience with the microwave. We'll keep your comments in mind moving forward, and we hope you'll consider staying with us again in the future. Kind regards, Jung Lee | Dir. of Operations DoubleTree by Hilton Newark Airport Hotel

3 out of 5
What hotel room doesn’t have a fridge? Ridiculous. On top of that, ice machine on our floor was empty or broken, so had to go up a floor. Had to call front desk for towels, as there was only one bath towel in the room when we arrived. That said, service was all cheerful, and the roasted beet salad at the restaurant was pretty good.

Posted by , from Seattle on 24 Feb. 2020

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Comment from Hotel Management

27 Feb. 2020 by General Manager

Dear Jeff, Thank you for taking the time to share your thoughts with us about your recent stay. Please accept our apologies for the concerns you raised regarding the state of your room upon arrival. We'll work with your feedback in mind to ensure our rooms are well-equipped for future guests. Please know as well that we do have mini-fridges available on request for a 20 USD fee. In the future, we'd be honored if you allowed us another chance to change your perceptions. Kind regards, Jung Lee | Dir. of Operations DoubleTree by Hilton Newark Airport Hotel

5 out of 5
Everyone was nice and the place was clean just nothing around to eat, no stores or shops

Posted by on 12 Feb. 2020

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Comment from Hotel Management

14 Feb. 2020 by General Manager

We're grateful to have the opportunity to serve you at DoubleTree by Hilton Hotel Newark Airport. It's delightful to know that our clean accommodations and friendly guest service left a positive impression on you. Should your travels bring you back our way, please choose us for your stay again. Kind regards, Jung Lee | Dir. of Operations DoubleTree by Hilton Newark Airport Hotel

3 out of 5
Layout was nice, easy to maneuver, cool staff, ok rooms

Posted by on 3 Feb. 2020

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Comment from Hotel Management

5 Feb. 2020 by General Manager

Thank you for joining us in your travels. We're happy that you liked our kind service and pleasant rooms. If there were aspects that we could have done better, please do not hesitate to let us know. You are a valued guest, therefore, I'd like to follow up with you directly. Kind regards, Fernando Gonzalez | Dir. of Operations DoubleTree by Hilton Newark Airport Hotel

3 out of 5
The lobby is nice. The beds are small tho. and the walls are thin so you can hear all the other guests around you.

Posted by on 1 Dec. 2019

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Comment from Hotel Management

2 Dec. 2019 by General Manager

Guest satisfaction is important to us, so we're happy to hear our wonderful lobby impressed you. However, we apologize for any disappointment with the beds as well as for any concerns about noise. We'll pass your comments along to our staff for further review, and we hope to see you again soon. You are a valued guest, therefore, I'd like to follow up with you directly. Kind regards, Fernando Gonzalez | Dir. of Operations DoubleTree by Hilton Newark Airport Hotel

5 out of 5
The kindness of your employee's. Knowledge of your employee's.

Posted by on 21 Oct. 2019

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Comment from Hotel Management

21 Nov. 2019 by General Manager

We believe in the power of making an excellent first impression, and we're glad to know when we get it right. Our team believes that caring and responsive hospitality makes all the difference, and we will pass along your commendations! It was a pleasure having you with us, and on your next visit to the area, we look forward to being your hotel of choice.

5 out of 5

Posted by on 14 Oct. 2019

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About the DoubleTree by Hilton Hotel Newark Airport

Location 128 Frontage Rd, Newark, NJ 07114

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. Public spaces have free WiFi and wired Internet. An indoor pool, tour/ticket assistance, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Hotel Newark Airport. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee. A complete renovation of DoubleTree by Hilton Hotel Newark Airport was completed in January 2017. This 3.5-star Newark hotel is smoke free.

  • 503 guestrooms or units
  • 12 levels
  • Built in 1988
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Liberty Intl. Airport (EWR) (5.1 km / 3.2 mi)
  • Train station: Newark International Airport Station (4.1 km / 2.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

DoubleTree by Hilton Hotel Newark Airport offers 503 accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Newark hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and refrigerators can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

DoubleTree by Hilton Hotel Newark Airport has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay
  • Weight limit: 40 lbs
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines; the SafeStay (AHLA - USA) sanitization guidelines; the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 14.00 and USD 16.00 per person (approximately)
  • Self parking fee: USD 25.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel Newark Airport
  • DoubleTree Hilton Newark Airport
  • DoubleTree Hotel Newark Airport
  • DoubleTree Newark Airport
  • DoubleTree Newark Airport Hotel
  • Hilton DoubleTree Newark Airport
  • Newark Airport DoubleTree
  • Sheraton Hotel Newark Nj
  • Doubletree By Hilton Newark
  • DoubleTree by Hilton Hotel Newark Airport Hotel
  • DoubleTree by Hilton Hotel Newark Airport Newark
  • DoubleTree by Hilton Hotel Newark Airport Hotel Newark

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.