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4.4 out of 5

"The property was clean and covid-19 policies were inforced " More

By a verified traveller on Tue 21 Jul 2020

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Hotel Description

4-star romantic resort near Agua Caliente Casino

Rancho Mirage retreat

At this Rancho Mirage resort, you'll be within half a mile (1 km) of Agua Caliente Casino and 6 miles (10 km) of San Jacinto Mountains. Desert Willow Golf Resort and Big League Dreams Sports Park are also within 6 miles (10 km).

Casino, spa tub

This romantic resort features a casino, a full-service spa, and a nightclub. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free valet parking. Enjoy the 2 outdoor pools and get free self parking.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 340 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include 24-hour room service, refrigerators, and minibars.

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$181* Per night/room 7 Dec. - 8 Dec.

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed, Non Smoking (Pure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking, Balcony (Pure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Agua Caliente Resort Casino Spa Rancho Mirage ratings based on 34 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Agua Caliente Resort Casino Spa Rancho Mirage

Everyone (16) Couples (9) Family (8)
5 out of 5

Posted by on 6 Sep. 2020

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Comment from Hotel Management

8 Sep. 2020 by ajames

Thank you for staying with us and your highly positive rating of our property.

5 out of 5
The property was clean and covid-19 policies were inforced

Posted by on 21 Jul. 2020

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Comment from Hotel Management

22 Jul. 2020 by ajames

Thank you for staying with us and your highly positive rating of our property

5 out of 5

Posted by on 26 Feb. 2020

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Comment from Hotel Management

27 Feb. 2020 by M.Gray

Good morning, We are thrilled hearing you thoroughly enjoyed your stay with us! Thank you for the "5 out of 5" rating! We are grateful you chose to stay with us and look forward to welcoming you back again soon!

5 out of 5
Extremely clean and well maintained. Very nice workers doing their jobs outside. Very safe feeling and plenty of free parking.

Posted by on 27 Jan. 2020

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Comment from Hotel Management

31 Jan. 2020 by ajames

Thank you for your highly positive review of our property we greatly value your feedback and look forwarding to welcoming you again soon.

2 out of 5
It was horrible to be in a smoking facility! I had my kids with me and not happy about smoking openly in place.

Posted by on 3 Jan. 2020

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Comment from Hotel Management

4 Jan. 2020 by Adam

Thank you for your time in reviewing our property. We are sorry to hear the smoking in the casino affected your stay with us. We truly appreciate your business.

5 out of 5

Posted by on 27 Dec. 2019

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Comment from Hotel Management

27 Dec. 2019 by ajames

Thank you for your highly positive review of our property.

5 out of 5
Customer service was excellent on all levels. Very friendly. My first time there as I usually go to Vegas. Well no more Vegas! I have found a better place to go. Their spa services are fabulous.

Posted by , from Show Low, Az on 14 Dec. 2019

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Comment from Hotel Management

15 Dec. 2019 by ajames

Thank you for staying with us and your highly positive review of our property. We greatly value your feedback and look forward to serving you again soon.

4 out of 5
I love the hotel and casino. Although I requested a lower level I was placed on the 11th floor. Besides that everything was perfect.

Posted by on 21 Nov. 2019

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Comment from Hotel Management

21 Nov. 2019 by M.Gray

Good afternoon, We are truly pleased you enjoyed your stay with us and appreciate the time you have taken to provide feedback. Our 11th floor is specifically designated as our Pure Wellness floor. When that type of room type is booked, it is at a slightly higher rate (due to the special filtration system linens used) we want to assure you receive exactly what you had booked. All other room types are offered on lower floors. Thank you again and we look forward to welcoming you back again soon!

4 out of 5
The room was beautiful with a great view of the pool. No complaints

Posted by on 19 Nov. 2019

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Comment from Hotel Management

21 Nov. 2019 by ajames

Thank you for staying with us and your highly positive review of our property. We greatly value your feedback.

5 out of 5
Nice clean hotel, friendly stafff, easy check in.Good restaurants, very nice facility

Posted by on 26 Oct. 2019

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Comment from Hotel Management

28 Oct. 2019 by ajames

Thank you for staying with us and your highly positive review of our property.

About the Agua Caliente Resort Casino Spa Rancho Mirage

Location 32-250 Bob Hope Drive, Rancho Mirage, CA 92270

Property Features

Agua Caliente Resort Casino Spa Rancho Mirage offers its guests a full-service spa, 2 outdoor swimming pools, a spa tub, and a fitness center. There are 7 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A casino, a nightclub, and a terrace are also featured at the business-friendly Agua Caliente Resort Casino Spa Rancho Mirage. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star Rancho Mirage resort.

  • 340 guestrooms or units
  • 16 levels
  • 7 dining venues
  • 4 bars or lounges
  • 10,000 sq ft of conference space
  • Built in 2008
  • Casino
  • Nightclub
  • Bar by the pool
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Palm Springs Intl. Airport (PSP) (14 km / 8.7 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Agua Caliente Resort Casino Spa Rancho Mirage offers 340 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. This Rancho Mirage resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to noon.

The Steakhouse - This steakhouse specializes in American cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Waters Cafe - Overlooking the pool, this café specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

"The District" eateries - This diner specializes in American cuisine and serves light fare only. Open daily.

Java Caliente - This coffee shop serves light fare only. Open 24 hours. Open daily.

360 Sports - This theme restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 11
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 16
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Reflexology
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

An adult age 21 or older must assume all liability for the booking.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This hotel will place an authorization for the total amount of the reservation 72 hours prior to arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.

This property will place an authorization for USD 100 for incidentals on-site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and lunch.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 19.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa tub access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Newspaper
  • In-room safe
  • In-room coffee
  • Concierge service
  • Parking
  • Housekeeping

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 35 per person (approximately)
  • In-room microwave fee: USD 20.00 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Agua
  • Agua Caliente Casino Resort Spa
  • Agua Caliente Casino Resort Spa Rancho Mirage
  • Agua Caliente Casino Spa
  • Agua Caliente Casino Spa Rancho Mirage
  • Agua Caliente Resort
  • Agua Caliente Resort Spa
  • Agua Caliente Spa Resort
  • Agua Caliente Spa Resort Casino
  • Agua Casino
  • Agua Caliente Casino Resort Spa Rancho Mirage, CA
  • Agua Caliente Hotel Rancho Mirage
  • Agua Caliente Resort Casino Spa Rancho Mirage Resort
  • Agua Caliente Resort Casino Spa Rancho Mirage Rancho Mirage
  • Agua Caliente Resort Casino Spa
  • Agua Caliente Casino Spa Rancho Mirage
  • Resort Agua Caliente Resort Casino Spa Rancho Mirage
  • Agua Caliente Resort Casino Spa Rancho Mirage Rancho Mirage
  • Agua Caliente Casino Resort Spa
  • Agua Caliente Casino Spa
  • Agua Caliente Casino Spa

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.