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Omni Rancho Las Palmas Resort & Spa

4-star property
41-000 Bob Hope Dr., Rancho Mirage, CA 1-855-887-0424
4.3 out of 5
Excellent!
See all 15 travelocity Reviews

"For an Omni property, I was quite surprised at the condition of the room. It was apparent to me that the hotel and obviously the brand has gone downhi ... " More

By a verified traveller on Sun 03 Apr 2022

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Hotel Description

Family-friendly 4-star resort near McCallum Theatre

Rancho Mirage retreat

You'll be 2.3 mi (3.7 km) from McCallum Theatre with a stay at this Rancho Mirage resort.

Golf course, health club

This smoke-free resort features a golf course, a full-service spa, and 4 restaurants. Bring the family and enjoy the lazy river, children's club, and children's pool. Enjoy the 2 outdoor pools and perks like free valet parking and free WiFi.

Room, 1 King Bed (Vista View)

Bed Count 1 King Bed Maximum Occupancy 4 Max
CA $275* Per night/room 28 Aug. - 29 Aug.

Room, 2 Queen Beds (Vista View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Poolside (Second Level)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Vista View - Accessible)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Poolside (2nd Floor Only)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Omni Rancho Las Palmas Resort & Spa ratings based on 15 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Omni Rancho Las Palmas Resort & Spa

Everyone (8) Couples (1) Family (2)
5 out of 5

Posted by , from SF on 4 Apr. 2022

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4 out of 5
For an Omni property, I was quite surprised at the condition of the room. It was apparent to me that the hotel and obviously the brand has gone downhill. The room was outdated, in disrepair and service was poor, even though I called in advance to verify amenities, room service, etc. The grounds of the property were by, well tended and very beautiful. The staff was intermittently good, but inconsistent. Very disappointed and feel overcharged.

Posted by on 3 Apr. 2022

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1 out of 5
One of us got covid and could not stay the the second day and we could not get a refund

Posted by on 14 Mar. 2022

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5 out of 5

Posted by on 7 Aug. 2021

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Comment from Hotel Management

3 Jan. 2022 by Resort Leadership

Thank you for the review. We hope to welcome you back soon! Omni Rancho Las Palmas Leadership Team

5 out of 5
Staff very responsive and accommodating. Comfortable room. Lazy river not cool at all. Too warm

Posted by on 13 Jul. 2021

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Comment from Hotel Management

13 Jul. 2021 by Resort Leadership

Thank you for the review and appreciate your feedback. We have shared your comments with the appropriate department leaders for review. We hope to see you back soon! Omni Rancho Las Palmas Resort & Spa

5 out of 5
Loved the extra service bits like complimentary frozen grapes poolside and excellent room service attention. Also great fast service for lunch poolside.

Posted by on 11 Jun. 2021

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Comment from Hotel Management

11 Jun. 2021 by Resort Leadership

Thank you for choosing Omni Rancho Las Palmas and sharing your recent experience with us. We are so thrilled to hear you were able to enjoy our pool facilities and thank you for acknowledging our amazing staff. We hope to welcome you back soon! Omni Rancho Leadership Team

5 out of 5
We had a wonderful stay on the Omni property. From check in to express check out the employees were courteous and extremely accommodating.

Posted by on 1 Jun. 2021

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Comment from Hotel Management

2 Jun. 2021 by Resort Leadership

Thank you for choosing Omni Rancho Las Palmas and sharing your recent experience with us. We are happy to hear you had a wonderful time at our beautiful resort and thank you for acknowledging our amazing staff. We hope to see you back soon! Omni Rancho Las Palmas Resort & Spa

4 out of 5

Posted by on 22 Mar. 2021

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Comment from Hotel Management

8 Apr. 2021 by Resort Leadership

Thank you for the review. We hope to welcome you back soon! Omni Rancho Las Palmas Leadership Team

5 out of 5

Posted by on 2 Mar. 2020

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Comment from Hotel Management

8 Apr. 2020 by Alexandria

Thank you for your feedback. We will be addressing your concerns

5 out of 5

Posted by on 15 Feb. 2020

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Comment from Hotel Management

8 Apr. 2020 by Alexandria

Thanks for staying with us. We appreciate your feedback!

About the Omni Rancho Las Palmas Resort & Spa

Location 41-000 Bob Hope Dr., Rancho Mirage, CA 92270

Property Features

As a guest of Omni Rancho Las Palmas Resort & Spa, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. WiFi is free in public spaces. There's an onsite business center. Event space at this resort measures 41,000 square feet (3809 square meters) and includes conference space. A children's pool, a health club, and a spa tub are also featured at the family-friendly Omni Rancho Las Palmas Resort & Spa. Self parking and valet parking are free. This 4-star Rancho Mirage resort is smoke free.

  • 444 guestrooms or units
  • 2 levels
  • 4 dining venues
  • 41,000 sq ft of conference space
  • 3809 sq m of conference space
  • Deli
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 15
  • Snack bar/deli
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Omni Rancho Las Palmas Resort & Spa offers 444 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Beds feature down comforters. 42-inch plasma televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Rancho Mirage resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.

Palms Cafe - This café serves breakfast and lunch.

BluEmber - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Splash Grill - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 26
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 18
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
  • Weight limit: 50 lbs
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available.

  • No rollaway/extra beds available
  • No elevators
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 3
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Children stay free 17
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • No gap period between guest stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day
  • 0.45 percent tourism fee will be charged
  • Resort fee: USD 45.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 40 per person (approximately)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Las Palmas Rancho
  • Omni Resort Las Palmas
  • Omni Resort Rancho Las Palmas
  • Rancho Las
  • Rancho Las Palmas
  • Rancho Las Palmas Omni
  • Rancho Las Palmas Resort
  • Rancho Palmas
  • Rancho Palmas Resort
  • Resort Las Palmas
  • Omni Rancho Las Palmas Resort & Spa Rancho Mirage, CA
  • Rancho Las Palmas Hotel Rancho Mirage
  • Rancho Las Palmas Resort And Spa
  • Rancho Las Palmas Resort Spa
  • Omni Rancho Las Palmas Resort Rancho Mirage
  • Omni Rancho Las Palmas Resort
  • Omni Rancho Las Palmas Rancho Mirage
  • Omni Rancho Las Palmas
  • Omni Rancho Las Palmas Resort Spa
  • Omni Rancho Las Palmas & Spa
  • Omni Rancho Las Palmas Resort & Spa Resort
  • Omni Rancho Las Palmas Resort & Spa Rancho Mirage
  • Omni Rancho Las Palmas Resort & Spa Resort Rancho Mirage

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.