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Family-friendly 3.5-star condo resort with 2 outdoor pools
In Palm Desert
You'll be within 2 miles (3 km) of Children's Discovery Museum of the Desert and 6 miles (10 km) of San Jacinto Mountains with a stay here. Classic Club and The River at Rancho Mirage are also within 6 miles (10 km).
18-hole golf course
A golf course, 2 outdoor pools, and 2 outdoor tennis courts are all featured at this smoke-free condo resort. There's fun for all ages with a children's pool and a waterslide, and barbecue grills are available on site. Relax with a drink at one of the 2 poolside bars and enjoy free perks like free self parking and WiFi in public areas.
Free WiFi, kitchenettes
The 427 condos feature well-equipped kitchenettes with refrigerators and microwaves, as well as washers/dryers and flat-screen TVs with cable channels. Other amenities include free WiFi, patios, and sofa beds. Limited housekeeping is available.
Marriott's Shadow Ridge ratings based on 13 Verified Reviews
Review Summary
3.9
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Marriott's Shadow Ridge
Everyone (8)Family (2)
4 out of 5
Posted by a verified traveller on 14 Feb. 2020
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5 out of 5
Posted by a verified traveller on 14 Feb. 2020
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5 out of 5
Beautiful facilities. Majestic views. Entertainment, pool, and golf were excellent.
Posted by Joe on 31 Jan. 2020
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5 out of 5
Posted by a verified traveller on 3 Nov. 2019
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1 out of 5
This hotel has an early check out at10:00am with no ability to extend. Check out isn’t until 4pm but they need 6 hours for maids to clean the room. Buyer beware. Property may be lovely but they will kick you out quickly which is a problem if you booked only a weekend and are asked to leave at 10am on Sunday.
Posted by Donna on 14 Apr. 2019
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4 out of 5
Good and Bad
Pros:The one bedroom suite was very comfortable and supplied all the amenities. The staff did everything to make our stay comfortable.
Cons:There has to be a seamless communication between Travelocity and the hotel so that the guests does not waste valuable vacation hours on the phone.
The Good: Hotel was run very efficiently. Everything we asked for was provided. I would recommend this hotel for families. It has been well thought out, and has many activities for children
The Bad: We originally booked a guest room and when we saw it felt it was too small for a 10 day stay. We tried to upgrade to a one bedroom villa. Because we booked with Travelocity the hotel said we had to go back to Travelocity. We spent several hours with Travelocity on the phone that night to no avail -
apparently the resort was sold out but it took several hours to come to this conclusion. I called Travelocity again the next morning and the Travelocity agent tried his best to assist us but it took several hours waiting on the phone until we finally were up graded - valuable travel hours we could have spent doing other things, We were finally upgraded. But when I received the confirmation it was for a day earlier than the flight we were taking.I told the Travelocity agent that we were leaving the next day and had to spend the last night before the flight in the hotel and we needed an extra night. I told him 3 times and he assured me three times the reservation was for the day our flight left. Of course he was wrong and the day before we were leaving we arrived back at our hotel at 3 o'clock and our keys didn't work. So we had to calll Travelocity again and spent yet another hour on the phone to learn that we had to book directly through the hotel for the last night.
Posted by a verified traveller on 4 Mar. 2018
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4 out of 5
Comfortable facility, very nice golf course.
Nice facility, we had a little problem with the hot water but they fixed it promptly. Couldn't use the pool, too cold.
Posted by a verified traveller on 25 Jan. 2017
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5 out of 5
Wonderful!!
An amazing place to take the kids for family fun!!
Posted by a verified traveller on 15 Apr. 2016
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1 out of 5
Avoid the Marriott Shadow Ridge
Pros:Nothing
Cons:Messy and noisy. Housekeeping left my door unlocked during the day while I was out.
Do yourself a favor and avoid this place. It is noisy and messy. There are small children running around making noise all hours of day and night. Toys are left in walkways creating a messy look and trip hazards.
After being out for a day I returned to my room and found the adjoining door to room next door open as was the door from the next door room. Housekeeping left my door unlocked and the guest next door came into my room while I was gone. I immediately called front desk to inform them of the incident...they did absolutely nothing. Later that night the person next door was turning the door knob trying to come into my room again. I called the front desk again and they finally sent someone to the room to get them to stop.
Awful experience.
Posted by Allen, from Phoenix, AZ on 28 Sep. 2015
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5 out of 5
A MUST STAY PROPERTY!!!
Pros:The room and the golf course.
Cons:The maid service and the redundant gate.
Location:All kinds of golf courses nearby. Shopping and restaurants were a little farther, but still accessible.
We were so pleased with our stay at Marriott Shadow Ridge. So much so we are going to bring the hubby's back in the fall. The room was spacious, except the door to the bathroom and the closet were so close you could barely get by. The beds were comfortable and the amenities were fabulous. There was some noise from some of the rooms having too many college kids, which made for some interesting shots on the golf course. The staff was amazing, except the maids were a little lax in cleaning up. On a few occasions the floors weren't swept every day and the tub still had the wring from the bath in it.
You had to have a key to get through the gate, but every single time we went through, someone went in front of us and we didn't need the key. So, the gate seemed a little redundant.
The golf staff was very polite and friendly. The course was in amazing condition and very friendly for an amateur with a bogey handicap.
I would definitely stay at Shadow Ridge again!
Posted by Vicki, from Salt Lake City, UT on 28 Mar. 2015
Marriott's Shadow Ridge offers its guests a golf course, 2 outdoor swimming pools, outdoor tennis courts, and a waterslide. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. A children's pool, a spa tub, and a 24-hour fitness center are also featured at the family-friendly Marriott's Shadow Ridge. Self parking is free. This 3.5-star Palm Desert condominium resort is smoke free.
427 guestrooms or units
3 levels
2 bars by the pool
Dining venue
Bar or lounge
Coffee shop
1 conference room
Self-service laundry
Front desk (24 hours)
Concierge
Convenience store
BBQ grill(s)
Outdoor picnic space
Newspapers in lobby (free)
Elevator
No smoking on site
Family Friendly Amenities
Number of outdoor pools - 2
Children's pool
Waterslide
Free WiFi
Outdoor tennis courts - 2
Kitchenette
Grocery/convenience store
Laundry facilities
Playground on site
Sofa bed
Washer/dryer
Refrigerator
Microwave
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Palm Springs, CA (PSP-Palm Springs Intl.) (16.5 km / 10.3 mi)
Parking: Free self parking
Room Amenities
Marriott's Shadow Ridge offers 427 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. Rooms open to patios. 32-inch flat-screen televisions come with premium cable channels. Accommodations at this 3.5-star condominium resort have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on a limited basis.
In-room kitchenette
Washer and dryer
Private patio
Pull-out sofa bed
Flat-screen television
Cable channels
Premium channels
Refrigerator
Microwave
Coffee maker
Kitchenware
Housekeeping (limited)
Telephone
Desk
Exterior corridor access
Air conditioning
Wheelchair accessible
Food & Drink
The Grill at Shadow Ridge - Overlooking the golf course, this restaurant specializes in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Chuckwalla Pool Bar/Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Snake Bites Bar/Grill - This restaurant serves lunch only. Guests can enjoy drinks at the bar.
The Marketplace - This café serves breakfast, lunch, dinner, and light fare.
Hotel Policies
Check-in
Check-in time starts at 3:30 PM
Check-in time ends at anytime
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Reservations are needed for golf tee times. For reservations, contact the condo resort before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
