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"Staff was friendly , very comfortable. Easy to maneuver with family. Accommodating with animals. " More

By a verified traveller on Thu 29 Oct 2020

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Hotel Description

Family-friendly 4-star resort near Living Desert Zoo and Gardens

In suburbs

At this Indian Wells resort, you'll be within 3 miles (5 km) of Indian Wells Tennis Garden and 6 miles (10 km) of Living Desert Zoo and Gardens. Freedom Park is within 6 miles (10 km) and Empire Polo Club is within 9 miles (15 km).

36-hole golf course

This eco-friendly resort features a golf course, free water park access, and a full-service spa. There's fun for all ages with a lazy river and a children's club, and supervised childcare is an added bonus. Enjoy the 7 outdoor pools and perks like free WiFi.

Free WiFi, iPod docks

Featuring conveniences like refrigerators and coffee/tea makers, the 530 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Balconies or patios, iPod docks, and room service are also available.

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$260* Per night/room 3 Nov. - 4 Nov.

Presidential Villa

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite (Hospitality)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Penthouse (Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Regency Indian Wells Resort & Spa ratings based on 15 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Regency Indian Wells Resort & Spa

Everyone (13) Family (2)
5 out of 5

Posted by on 15 Mar. 2019

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Comment from Hotel Management

2 Apr. 2019 by Marketing team

Thank you for posting a review - we're delighted you enjoyed your stay with us!

4 out of 5
Staff was friendly , very comfortable. Easy to maneuver with family. Accommodating with animals.

Posted by , from Los Angeles on 29 Oct. 2020

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5 out of 5

Posted by on 26 Nov. 2019

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1 out of 5

Posted by on 12 Nov. 2019

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4 out of 5

Posted by on 8 Sep. 2019

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2 out of 5
Liked pools and staff service. Raymundo at the pool provided amazing service. Didn’t like that my bill was higher than what travelocity indicated I would be charged. The Travelocity site didn’t indicate there would be daily parking fees ($15.50), nor did the check-in receptionist tell us this, and the hotel conveniently charged me two parking fees per day because we were forced to valet since their self-parking lot was full. I had to return after inspecting my bill to ask for the duplicate charges to be removed. Plus, the taxes charged at the hotel were more per day than the travelocity site displayed. I work at AAA and I was surprised a four diamond hotel would do this. Bad customer experience. VERY DECEIVING.

Posted by on 8 Jul. 2019

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Comment from Hotel Management

15 Jul. 2019 by Marketing team

Hello- Thank you for your review. We appreciate your feedback and will share with management. Additional fees and taxes are always added on - this is true for almost all resorts. We're sorry you were not aware of this, and understand that it can add up the total.

5 out of 5
The employees were incredibly friendly and were accommodating to our every need.

Posted by , from Wasco, OR on 15 May 2019

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Comment from Hotel Management

20 May 2019 by Marketing team

Hello Charmayn- Thank you for sharing a review! We're happy that you had a pleasant stay here and appreciate your mentioning our staff & service level.

3 out of 5
I didn't like that the pool was so crowded with children. Also had very noisy teenagers in the room next to mine. Would have preferred a room nowhere near children. The entryway onto the grounds is a confusing drive. Need more valet people.

Posted by on 12 Apr. 2019

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Comment from Hotel Management

12 Apr. 2019 by Marketing team

Hello - Thank you for the review. We're sorry you did not have a more pleasant experience here. We tend to have more families here during spring break season, but we do offer the adults-only Oasis pool which is quieter. All of your feedback is important and will be shared with management for review. Thanks again.

5 out of 5
Great location, enjoyed our stay plan to visit again soon.

Posted by on 5 Feb. 2019

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Comment from Hotel Management

5 Feb. 2019 by Marketing team

Hello- We're delighted to hear you enjoyed your visit here! Thank you for sharing and we look forward to seeing you again!

5 out of 5
I went on a short weekend getaway with my family and I am glad to have stayed at Hyatt Regency Indian Wells Resort. Clean and comfortable room and facility; friendly staff, great location and atmosphere. Will visit again!

Posted by on 26 Dec. 2017

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About the Hyatt Regency Indian Wells Resort & Spa

Location 44 - 600 Indian Wells Ln, Indian Wells, CA 92210

Property Features

As a guest of Hyatt Regency Indian Wells Resort & Spa, you'll find a full-service spa, a golf course, and a complimentary water park. 7 outdoor swimming pools and 2 spa tubs are also on site. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this resort measures 88,000 square feet (8175 square meters) and includes a conference center. A children's pool, a health club, and a sauna are also featured at the family-friendly Hyatt Regency Indian Wells Resort & Spa. Parking is available for a fee. This 4-star Indian Wells resort is smoke free.

  • 530 guestrooms or units
  • 5 levels
  • 2 bars by the pool
  • 2 bars or lounges
  • 88,000 sq ft of conference space
  • 8175 sq m of conference space
  • Dining venue
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 7
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 3
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Palm Springs Intl. Airport (PSP) (32.9 km / 20.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hyatt Regency Indian Wells Resort & Spa offers 530 accommodations with iPod docking stations and laptop-compatible safes. Rooms open to balconies or patios. Flat-screen televisions come with premium satellite channels, video-game consoles, and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. This Indian Wells resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Private balcony or patio
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Gaming console
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests can enjoy full breakfast for a fee.

Lantana - Overlooking the golf course, this restaurant specializes in Californian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Agave Sunset - Overlooking the golf course, this cocktail bar serves light fare only. Guests can enjoy alfresco dining (weather permitting).

Roadrunner Cafe - This poolside café serves light fare only.

Citrus Market and Cafe - This café serves light fare only. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 16
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 4 AM

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150.00 per pet, per stay

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 46.10 per accommodation, per night

The resort fee includes:

  • Pool access
  • Health club access
  • Fitness center access
  • Fitness/yoga classes
  • Internet access
  • In-room safe
  • In-room coffee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12.00 and USD 30.00 per person (approximately)
  • Self parking fee: USD 23.50 per night (in/out privileges)
  • Valet parking fee: USD 23.50 per night (in/out privileges)
  • Pet fee: USD 150.00 per pet, per stay
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Indian Wells
  • Hyatt Indian Wells Resort
  • Hyatt Regency Indian Wells
  • Hyatt Regency Indian Wells Resort
  • Hyatt Regency Resort Indian Wells
  • Hyatt Resort Indian Wells
  • Indian Wells Hyatt
  • Indian Wells Hyatt Regency
  • Indian Wells Hyatt Resort
  • Indian Wells Resort Hyatt
  • Hyatt Grand Champions Resort, Villas Hotel Indian Wells
  • Hyatt Regency Indian Wells Resort Spa
  • Hyatt Regency Indian Wells &
  • Hyatt Regency Indian Wells Resort & Spa Resort
  • Hyatt Regency Indian Wells Resort & Spa Indian Wells
  • Hyatt Regency Indian Wells Resort & Spa Resort Indian Wells

You should know

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.