For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"The employees were incredibly friendly and were accommodating to our every need.
"
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By a verified traveller on Wed 15 May 2019
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Hotel Description
Family-friendly 4-star resort near Living Desert Zoo and Gardens
In suburbs
Stay at this Indian Wells resort and you'll be within 2 miles (3 km) of Indian Wells Tennis Garden and 6 miles (10 km) of Living Desert Zoo and Gardens. Freedom Park is within 6 miles (10 km) and Empire Polo Club is within 9 miles (15 km).
36-hole golf course
A golf course, a full-service spa, and 7 outdoor pools are all featured at this smoke-free resort. There's fun for all ages with a children's club and a children's pool, and supervised childcare is an added bonus. Enjoy the 3 outdoor tennis courts and perks like free WiFi.
Free WiFi, iPod docks
Featuring conveniences like refrigerators and coffee/tea makers, the 530 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Balconies or patios, iPod docks, and room service are also available.
Hyatt Regency Indian Wells Resort & Spa ratings based on 41 Verified Reviews
Review Summary
4.2
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Hyatt Regency Indian Wells Resort & Spa
Everyone (14)Family (1)
5 out of 5
Posted by a verified traveller on 15 Mar. 2019
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Comment from Hotel Management
2 Apr. 2019
by Marketing team
Thank you for posting a review - we're delighted you enjoyed your stay with us!
5 out of 5
Posted by a verified traveller on 26 Nov. 2019
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1 out of 5
Posted by a verified traveller on 12 Nov. 2019
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4 out of 5
Posted by a verified traveller on 8 Sep. 2019
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2 out of 5
Liked pools and staff service. Raymundo at the pool provided amazing service.
Didn’t like that my bill was higher than what travelocity indicated I would be charged. The Travelocity site didn’t indicate there would be daily parking fees ($15.50), nor did the check-in receptionist tell us this, and the hotel conveniently charged me two parking fees per day because we were forced to valet since their self-parking lot was full. I had to return after inspecting my bill to ask for the duplicate charges to be removed. Plus, the taxes charged at the hotel were more per day than the travelocity site displayed. I work at AAA and I was surprised a four diamond hotel would do this. Bad customer experience. VERY DECEIVING.
Posted by a verified traveller on 8 Jul. 2019
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Comment from Hotel Management
15 Jul. 2019
by Marketing team
Hello- Thank you for your review. We appreciate your feedback and will share with management. Additional fees and taxes are always added on - this is true for almost all resorts. We're sorry you were not aware of this, and understand that it can add up the total.
5 out of 5
The employees were incredibly friendly and were accommodating to our every need.
Posted by Charmayn, from Wasco, OR on 15 May 2019
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Comment from Hotel Management
20 May 2019
by Marketing team
Hello Charmayn- Thank you for sharing a review! We're happy that you had a pleasant stay here and appreciate your mentioning our staff & service level.
3 out of 5
I didn't like that the pool was so crowded with children. Also had very noisy teenagers in the room next to mine. Would have preferred a room nowhere near children. The entryway onto the grounds is a confusing drive. Need more valet people.
Posted by a verified traveller on 12 Apr. 2019
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Comment from Hotel Management
12 Apr. 2019
by Marketing team
Hello - Thank you for the review. We're sorry you did not have a more pleasant experience here. We tend to have more families here during spring break season, but we do offer the adults-only Oasis pool which is quieter. All of your feedback is important and will be shared with management for review. Thanks again.
5 out of 5
Great location, enjoyed our stay plan to visit again soon.
Posted by a verified traveller on 5 Feb. 2019
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Comment from Hotel Management
5 Feb. 2019
by Marketing team
Hello- We're delighted to hear you enjoyed your visit here! Thank you for sharing and we look forward to seeing you again!
5 out of 5
I went on a short weekend getaway with my family and I am glad to have stayed at Hyatt Regency Indian Wells Resort. Clean and comfortable room and facility; friendly staff, great location and atmosphere. Will visit again!
Posted by a verified traveller on 26 Dec. 2017
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5 out of 5
Top Notch!
Entire staff was friendly & welcoming. We had an issue with another guest and some noise, the issue was resolved and we even received 2 comp passes for our trouble from the security team, very unexpected. The rooms, the view, the pools, the service all A+++, cannot wait to come back!
As a guest of Hyatt Regency Indian Wells Resort & Spa, you'll find a full-service spa, a golf course, and 7 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this resort measures 88,000 square feet (8175 square meters) and includes a conference center. A children's pool, a health club, and a spa tub are also featured at the family-friendly Hyatt Regency Indian Wells Resort & Spa. Parking is available for a fee. This 4-star Indian Wells resort is smoke free.
530 guestrooms or units
5 levels
2 bars by the pool
2 bars or lounges
88,000 sq ft of conference space
8175 sq m of conference space
Dining venue
Coffee shop
Deli
Kid's club (surcharge)
Supervised kid's activities (surcharge)
Childcare (surcharge)
Poolside lounge chairs
Umbrellas for the pool
Conference center
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Terrace
Garden
Gift shop
Beauty salon
Newspapers for purchase
ATM
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Family property
Number of outdoor pools - 7
Children's pool
Waterslide
Free WiFi
Outdoor tennis courts - 3
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
Refrigerator
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
, Valet parking (surcharge)
Transport
Airport: Palm Springs, CA (PSP-Palm Springs Intl.) (23.7 km / 14.7 mi)
Parking: Valet parking and self parking available for a surcharge
Room Amenities
Hyatt Regency Indian Wells Resort & Spa offers 530 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Rooms open to balconies or patios. Flat-screen televisions come with premium satellite channels, video-game consoles, and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. This Indian Wells resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
Private balcony or patio
IPod dock
In-room dining (limited hours)
Flat-screen television
Satellite channels
Premium channels
Movies for purchase
Refrigerator
Coffee maker
Hypo-allergenic bedding
Separate shower and tub
Cribs (free)
Housekeeping (daily)
Local calls (free)
Gaming console
Massage in room (surcharge)
Hair dryer
Laptop safe
Bathrobes
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Connecting rooms available
Food & Drink
Guests can enjoy full breakfast for a fee.
Lantana - Overlooking the golf course, this restaurant specializes in Californian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Agave Sunset - Overlooking the golf course, this cocktail bar serves light fare only. Guests can enjoy alfresco dining (weather permitting).
Roadrunner Cafe - This poolside café serves light fare only.
Citrus Market and Cafe - This café serves light fare only. Open daily.
Room service (during limited hours) is available.
Spa Services
Couples treatment rooms
Manicures and pedicures
Body wraps
Body treatments
Body scrubs
Facial treatments
Aromatherapy treatments
Hot stone massage
Deep tissue massage
Swedish massage
Prenatal massage
Sauna in spa
Spa tub in spa
Steam room in spa
Thai massage
Minimum age to access spa is 16
Reflexology
Sports massage
Detoxification wrap
Massages
Hotel Policies
Check-in
Check-in time starts at 4 PM
Check-in time ends at 4 AM
Special check-in instructions:
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pets
Pets: USD 150.00 per pet, per stay
Policies
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Debit cards not accepted
No rollaway/extra beds available
Number of children who can stay free - 2
Fees
Guests will be asked to pay the following charges at the property:
Resort fee: USD 46.10 per accommodation, per night
The resort fee includes:
Pool access
Health club access
Fitness center access
Fitness/yoga classes
Internet access
In-room safe
In-room coffee
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 12.00 and USD 30.00 per person (approximately)
Self parking fee: USD 25.50 per night (in/out privileges)
Valet parking fee: USD 25.50 per night (in/out privileges)
Pet fee: USD 150.00 per pet, per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hyatt Indian Wells
Hyatt Indian Wells Resort
Hyatt Regency Indian Wells
Hyatt Regency Indian Wells Resort
Hyatt Regency Resort Indian Wells
Hyatt Resort Indian Wells
Indian Wells Hyatt
Indian Wells Hyatt Regency
Indian Wells Hyatt Resort
Indian Wells Resort Hyatt
Hyatt Grand Champions Resort, Villas Hotel Indian Wells
Hyatt Regency Indian Wells Resort Spa
Hyatt Regency Indian Wells &
Hyatt Regency Indian Wells Resort & Spa Resort
Hyatt Regency Indian Wells Resort & Spa Indian Wells
Hyatt Regency Indian Wells Resort & Spa Resort Indian Wells
You should know
Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Awards & Affiliations
Green / Sustainable Property This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
