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"Checked in around 3 am, hotel desk clerk very accommodating. Breakfast was awesome. We'll be back this was our 1st experience with Homewood Suites.
"
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By a verified traveller on Mon 02 Jul 2018
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Hotel Description
Enjoy free breakfast at this 3-star Palm Desert hotel
In Palm Desert
Within 2 miles (3 km) of this Palm Desert hotel, you'll find Classic Club and Desert Willow Golf Resort. Also, Hovley Soccer Park is within 3 miles (5 km) and San Jacinto Mountains is within 6 miles (10 km).
Free perks
This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy free perks like buffet breakfast and free self parking.
Free WiFi, kitchens
The 128 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. TVs come with cable channels, and other amenities include free WiFi and MP3 docks.
Homewood Suites by Hilton Palm Desert ratings based on 13 Verified Reviews
Review Summary
4.1
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Homewood Suites by Hilton Palm Desert
Everyone (5)Couples (1)
5 out of 5
clean property, great customer service, I lost something in the hallway someone turned it in to lost and found.
Posted by a verified traveller on 13 Jan. 2020
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4 out of 5
Posted by a verified traveller on 5 Jan. 2020
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2 out of 5
My second time staying at a Homewood Suites facility, my first stay in the Phoenix area was excellent however this Palm Desert location had some issues. Noisy water pipes caused a high pitched squeal when showers in other rooms were being used which meant that I had to keep the door to the shower closed in order to sleep. My room also had a very noisy wall mounted A/C unit that fortunately didn't have to run that much to keep the room comfortable. Lastly, hot water for showers was dependent on who else was using it, I ended up taking a cold shower once rushing to get ready for a dinner meeting. After complaining to the staff they informed me that my room was at the opposite end of the building from the hot water boilers (that would have been nice to know when I was checked in) and that I would have to turn on the water faucets in the kitchenette and bathroom in addition to the shower for several minutes in order to pull the hot water to my room (so much for saving water in drought plagued Southern CA).
Posted by a verified traveller on 7 Nov. 2019
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5 out of 5
It was overall a great experience. The room was excellent.
Posted by a verified traveller on 13 May 2019
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5 out of 5
We checked in very late, hotel desk clerk awesome
Checked in around 3 am, hotel desk clerk very accommodating. Breakfast was awesome. We'll be back this was our 1st experience with Homewood Suites.
Posted by a verified traveller on 2 Jul. 2018
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4 out of 5
Nice and clean
Very pleasant stay...loved the experience...staff was friendly and professional..
Posted by HONEEGRL 221, from Gardena ca on 14 Aug. 2017
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3 out of 5
Nice but not quite typical Homewood Standards!
Pros:The size of the room and the location was convenient for accessing the highway and local amenities. The price was good compared to comparable hotels.
Cons:See above.
Location:Location is next to Highway 10. A lot of hiking in the general area as well as shopping and golf.
We had a King Studio Suite ... very spacious - with a fully kitchen it is very nice for an extended stay. However, our first night we listened to a dog bark for 4 hours straight and another 2 hours in the morning. Reported it to front desk who quickly agreed to address it - it was better after that but still heard the dog many times over our stay. The breakfast was o.k. - not up to other Homewoods that we have stayed at - same for the evening receptions - also, dining area chairs were dirty. The pool area was very small and again "not clean" - chairs needed a good cleaning as did the pool and towels were extremely small and thin. Finally, the corridor carpets were very stained and either need a deep cleaning or replacement.
Posted by a verified traveller on 12 Oct. 2015
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4 out of 5
Pet Friendly
Says pet friendly. Check with Hotel prior to arrival. Pet Friendly means service animals only .
Posted by a verified traveller on 29 Dec. 2012
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2 out of 5
As much as it appears to be a full service hotel, something is missing.
Pros:Free breakfast, Quiet, free dinner mon-thurs
Cons:poor housekeeping
The hotel is fairly new, which makes it bearable. The breakfast they offer is good and have coffee and tea 24/7. They also offer a small dinner which I didn't try The front desk staff during the week is minimal and is not always present. They seem to be doing other services. The room was not completely cleaned. The sheets on the king bed were not changed and the used sheet and blanket were left inside the sofa bed. The garbage in the kitchenette was not emptied nor was the dishwasher. I am not even sure the bathroom was cleaned. I asked to have the sheets changed the next day because no one answered the night before. The next day the sheets were not changed, so I changed them myself. I had to go to the front desk to get sheets and extra towels. We were 5 people and they only gave 3 towels each day. The only day I can say that someone cleaned the room was on Friday and we were leaving the next day. I don't think I was expecting too much. The room were really not that much bigger than a double queen size hotel room which was the reason I stayed there. Something was amiss in this hotel, therefore I wouldn't stay there again.
Posted by Travels2, from New York, NY, USA on 18 Jul. 2012
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5 out of 5
Great hotel. Easy access from freeway.
Pros:Free breakfast, Free Internet, Quiet
We've stayed at several Homewood Suites. All properties are similar, very high standards. I love the comforts of home, especially when I'm traveling on business.
Posted by RFItravel, from Phoenix, Az on 2 Nov. 2011
Homewood Suites by Hilton Palm Desert offers its guests an outdoor pool and a 24-hour fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi and wired Internet. You'll find a business center on site. The business-friendly Homewood Suites by Hilton Palm Desert also features barbecue grills, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This 3-star Palm Desert hotel is smoke free.
128 guestrooms or units
3 levels
Built in 2009
Buffet breakfast (free)
Bar or lounge
Manager's reception (free)
Business facilities
Conference space
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Storage area for luggage
Front-desk safe
Grocery service (free)
BBQ grill(s)
Newspapers in lobby (free)
Onsite shopping
Elevator
No smoking on site
Family Friendly Amenities
Family property
Outdoor pool
Separate living room1
Free WiFi
Kitchen
Laundry facilities
Separate dining area
Sofa bed
Full-sized refrigerator/freezer
Microwave
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Free self parking
Transport
Airport: Palm Springs, CA (PSP-Palm Springs Intl.) (19 km / 11.8 mi)
Parking: Free self parking
Room Amenities
Homewood Suites by Hilton Palm Desert offers 128 air-conditioned accommodations with MP3 docking stations and safes. Accommodations have separate living rooms and are furnished with queen sofa beds. Beds feature premium bedding. Premium cable television is provided. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Palm Desert hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
In-room kitchen
Dining room
Living room
Pull-out sofa bed
MP3 dock
Television
Cable channels
Premium channels
Refrigerator (full size)
Microwave
Stove
Dishwasher
Coffee maker
Kitchenware
Luxury bedding
Housekeeping (daily)
Weekday newspapers (free)
Local calls (free)
Hair dryer
Safe
Designer toiletries
Telephone
Iron and ironing board
Blackout drapes
Climate control (air conditioning)
Ceiling fan
Food & Drink
Guests are served free buffet breakfast daily. The hotel hosts a free manager's reception on select days.
Nearby Activities
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hotel Policies
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pets
Pets: USD 75.00 per accommodation, per stay
Weight limit: 45 lbs
Policies
This property's policy is that pets may not be left unattended in guestrooms. For more details, please contact the property using the information on the reservation confirmation received after booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Only service animals are allowed
No rollaway/extra beds available
No cribs (infant beds) available
24-hour check-in
Debit cards
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 75.00 per accommodation, per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hilton Homewood Suites Palm Desert
Hilton Palm Desert
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Homewood Suites by Hilton Palm Desert Hotel
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Homewood Suites by Hilton Palm Desert Hotel Palm Desert
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
