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Homewood Suites by Hilton Palm Desert

3-star property
36999 Cook St, Palm Desert, CA 1-855-887-0424
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4.1 out of 5
Very good!
See all 8 Travelocity Reviews

"clean property, great customer service, I lost something in the hallway someone turned it in to lost and found. " More

By a verified traveller on Mon 13 Jan 2020

Points Of Interest

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Hotel Description

3-star hotel near Desert Willow Golf Resort

In Palm Desert

Within 3 miles (5 km) of this Palm Desert hotel, you'll find Desert Willow Golf Resort and Hovley Soccer Park. Agua Caliente Casino and San Jacinto Mountains are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free WiFi, kitchens

The 128 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. TVs come with cable channels, and other amenities include free WiFi and MP3 docks.

Studio, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
C$114* Per night/room 22 Oct. - 23 Oct.

Suite, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 7 Max

Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Homewood Suites by Hilton Palm Desert ratings based on 8 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Homewood Suites by Hilton Palm Desert

Everyone (6) Couples (1)
5 out of 5

Posted by on 27 Jul. 2020

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5 out of 5
clean property, great customer service, I lost something in the hallway someone turned it in to lost and found.

Posted by on 13 Jan. 2020

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4 out of 5

Posted by on 5 Jan. 2020

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2 out of 5
My second time staying at a Homewood Suites facility, my first stay in the Phoenix area was excellent however this Palm Desert location had some issues. Noisy water pipes caused a high pitched squeal when showers in other rooms were being used which meant that I had to keep the door to the shower closed in order to sleep. My room also had a very noisy wall mounted A/C unit that fortunately didn't have to run that much to keep the room comfortable. Lastly, hot water for showers was dependent on who else was using it, I ended up taking a cold shower once rushing to get ready for a dinner meeting. After complaining to the staff they informed me that my room was at the opposite end of the building from the hot water boilers (that would have been nice to know when I was checked in) and that I would have to turn on the water faucets in the kitchenette and bathroom in addition to the shower for several minutes in order to pull the hot water to my room (so much for saving water in drought plagued Southern CA).

Posted by on 7 Nov. 2019

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5 out of 5
It was overall a great experience. The room was excellent.

Posted by on 13 May 2019

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5 out of 5

We checked in very late, hotel desk clerk awesome

Checked in around 3 am, hotel desk clerk very accommodating. Breakfast was awesome. We'll be back this was our 1st experience with Homewood Suites.

Posted by on 2 Jul. 2018

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4 out of 5

Nice and clean

Very pleasant stay...loved the experience...staff was friendly and professional..

Posted by , from Gardena ca on 14 Aug. 2017

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3 out of 5

Nice but not quite typical Homewood Standards!

Pros: The size of the room and the location was convenient for accessing the highway and local amenities. The price was good compared to comparable hotels.
Cons: See above.
Location: Location is next to Highway 10. A lot of hiking in the general area as well as shopping and golf.
We had a King Studio Suite ... very spacious - with a fully kitchen it is very nice for an extended stay. However, our first night we listened to a dog bark for 4 hours straight and another 2 hours in the morning. Reported it to front desk who quickly agreed to address it - it was better after that but still heard the dog many times over our stay. The breakfast was o.k. - not up to other Homewoods that we have stayed at - same for the evening receptions - also, dining area chairs were dirty. The pool area was very small and again "not clean" - chairs needed a good cleaning as did the pool and towels were extremely small and thin. Finally, the corridor carpets were very stained and either need a deep cleaning or replacement.

Posted by on 12 Oct. 2015

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About the Homewood Suites by Hilton Palm Desert

Location 36999 Cook St, Palm Desert, CA 92211

Property Features

Homewood Suites by Hilton Palm Desert offers its guests an outdoor pool and a 24-hour fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi and wired Internet. You'll find a business center on site. The business-friendly Homewood Suites by Hilton Palm Desert also features barbecue grills, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This 3-star Palm Desert hotel is smoke free.

  • 128 guestrooms or units
  • 3 levels
  • Built in 2009
  • Breakfast available (free)
  • Bar or lounge
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Palm Springs Intl. Airport (PSP) (24 km / 14.9 mi)
  • Parking: Free self parking

Room Amenities

Homewood Suites by Hilton Palm Desert offers 128 accommodations with MP3 docking stations and safes. Accommodations have separate living rooms and are furnished with queen sofa beds. Beds feature premium bedding. Premium cable television is provided. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Palm Desert hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Dining room
  • Living room
  • Pull-out sofa bed
  • MP3 dock
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay
  • Weight limit: 45 lbs
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Homewood Suites By Hilton - Palm Desert Hotel Palm Desert
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  • Homewood Suites by Hilton Palm Desert Palm Desert
  • Homewood Suites by Hilton Palm Desert Hotel Palm Desert
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Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.