City center stay.At this Chelles aparthotel, you'll be within 9 miles (15 km) of Val d'Europe and 12 miles (20 km) of Disneyland® Paris. Val d'Europe Shopping Center and Walt Disney Studios Park are also within 12 miles (20 km).
Paris Charles de Gaulle Airport (CDG) - 29 min drive
Restaurants
McDonald's - 2 min walk
Pizza Time - 9 min walk
Sushi Sumo Plus - 16 min walk
Le Cigalou - 9 min walk
Quick - 6 min walk
About this property
Entire place
City Residence Chelles
Aparthotel perfectly located for exploring Chelles
As a guest of City Residence Chelles, you'll find multilingual staff, laundry facilities, and an elevator. Public spaces have free WiFi. For a fee, parking is available.
This Chelles aparthotel is smoke free.
1 building
55 guestrooms or units
6 levels
Built in 2006
Breakfast available (surcharge)
Self-service laundry
Staff is multilingual
Elevator
No smoking on site
City Residence Chelles offers 55 accommodations with hair dryers. Kitchenettes offer refrigerators, stovetops, microwaves, and separate dining areas.
Bathrooms include shower/tub combinations. Flat-screen televisions are featured in guestrooms.
Languages
English, French, Portuguese, Spanish
Property amenities
Internet
Free WiFi
Parking and transportation
Self parking on site (EUR 5 per day)
Extended parking on site (EUR 5 per day)
Free offsite parking
Kitchenette
Refrigerator
Stovetop
Microwave
Cookware/dishes/utensils
Electric kettle
Dining
Buffet breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 8:30 AM–11:00 AM on weekends: EUR 9 per person
Bathrooms
Shower/tub combination
Hair dryer
Towels provided
Living spaces
Dining room
Entertainment
Flat-screen TV
Laundry
Laundry facilities
Comfort
Heating
Pets
Service animals exempt from fees
Pet friendly
EUR 6 per pet per day
1 total pets
Welcoming cats and dogs only
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (with limits)
Smoke-free property
Services and conveniences
Multilingual staff
Iron/ironing board (on request)
No housekeeping
Location highlights
Near a train station
In the city center
Things to do
Golf nearby
Theme parks nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
55 rooms
6 floors
1 building
Built in 2006
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 4 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 15
Special check-in instructions
The front desk is open Tuesday - Saturday (7:00 AM - noon) and Tuesday - Saturday (3:00 PM - 4:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Reception hours are 7 AM to noon and 3-9 PM on Monday, 7 AM to noon and 3 PM-4:30 AM Tuesday-Friday, 8 AM to noon and 3 PM-4:30 AM on Saturday, and 8 AM to noon and 2-4 PM on Sunday.
Access methods
Staffed front desk
Pets
Pets: EUR 6 per pet, per day
Only dogs and cats are allowed
Maximum 1 pets
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: EUR 85 per accommodation, per stay
An effective city/local tax rate of 16.25 percent will be charged
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately EUR 9 per person
Self parking fee: EUR 5 per day
Extended parking fee: EUR 5 per day
Pet fee: EUR 6 per pet, per day
Service animals are exempt from fees
Late check-out fee: EUR 15 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, ANCV Chèques-vacances, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, ANCV Chèques-vacances, and cash. <
We should mention
Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Property is also known as
City Residence Chelles
City Residence Chelles Aparthotel
City Chelles
City Residence Chelles Chelles
City Residence Chelles Aparthotel
City Residence Chelles Aparthotel Chelles
City Residence Chelles Reviews
Reviews
6.2
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
One started roll of toilet paper was all that was provided.
Lumpiest pillow I have ever seen.
Secure car park gates were left open on many occasions during my stay.
Cheap and convenient for where I needed to be.
Verified traveller
Stayed 6 nights in Oct 2023
2/10 Terrible
Christopher
Travelled with family
1 Oct 2023
Disliked: Cleanliness, room comfort
WORST HOTEL IN EUROPE - DO NOT USE
Awful stay , worst hotel I have ever used
UNSAFE UNCLEAN - DO NOT USE - STAY AWAY
The price of the hotel and the proximity from Disney was reasonable. The hotel was 20-25 mins away from Disneyland Paris. The hotel attendant was super helpful and friendly however I did not expect to pay for parking or city tax. Additionally, you will be charged for a 30 Euro fee if the room is not properly cleaned or the trash is not taken out. The hotel’s property outside and inside was not clean. I was disappointed to find that this hotel did not have AC, the shower is extremely small and dangerously high to step in and out of. However, the kitchen was really convenient and useful.
Asia
Stayed 3 nights in Sep 2023
6/10 Okay
Kellie
Travelled with family and small children, Travelled with group
Nothing particular bad to say about the property however also nothing great to say, the only issue we had was that their room key machine wasn’t working so we had to be let into our room each time we went back to the hotel.
Kellie
Stayed 2 nights in Jul 2023
6/10 Okay
Raghuram
Travelled with family
11 Apr 2023
Disliked: Cleanliness, room comfort
Raghuram
Stayed 5 nights in Apr 2023
6/10 Okay
marcus
Travelled with family
19 Feb 2023
Disliked: Cleanliness, room comfort
Ok for a place to put your head
Arrived late evening and took a few minutes to find the accommodation.
Pleasant greeting when we arrived. Was not aware of the €85 deposit.
Also not offered parking
Nicely sized appt, but sofa bed was not pulled out.
Room smelt of cigarette but too late at night to change and presume other rooms may have been the same.
Biggest issue was that the bathroom was off the main bedroom which meant the person staying in the main room did not have easy access during the night.
We only used the room as a base for Disney, which is only 25 minutes away so not too far to go, and food value
Avoid if possible. We experienced a number of terrible things as below,
- urine in the hallway
- water leaking from toilet
- sewage smell in the room
- broken window blinds
Adnan
Stayed 4 nights in May 2022
6/10 Okay
Rahul, Devaraj
31 Aug 2020
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Fridge was broken and kept me awake all night. The shower was broken.
Everything else was good.
The hotel states its near Disneyland Parks. It is a €50-€60 trip away in a taxi. The hotel is very run down, only one out of the three receptionists were helpful. Our shower was broken but was not pointed out it was broken and fell on my young son as it was left balanced looking like it was ok to use. There was no plug for the bath and the sink plug was broken (had to use a knife to let the water out) and when we asked about this were asked 'Have you spoken to the cleaners?' who we never saw. The kitchen was old and cupboard doors nearly falling off. Breakfast advertised between 7-10, but when we went to go down just after 8 before heading out we were told nothing would be ready for 20 minutes. No English TV and no option to change language. Free wi-fi advertised but it was not working and was told it hadnt worked for a few months.