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"Extra towels not provided as requested in Travelocity reservation " More

By a verified traveller on Tue 11 Jun 2019

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Hotel Description

3-star apartment with kitchen in Parsippany

In Parsippany

Within 2 miles (3 km) of this Parsippany aparthotel, you'll find Parsippany Main Library and The Stickley Museum at Craftsman Farms. Ukranian American Cultural Center and Mennen Sports Arena are also within 3 miles (5 km).

Free perks

This aparthotel features an outdoor tennis court and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free WiFi, kitchens

The 156 apartments feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, sofa beds, and flat-screen TVs with satellite channels.

Studio, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
C$116* Per night/room 28 Feb. - 29 Feb.

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Premium Studio, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Residence Inn by Marriott Parsippany ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Residence Inn by Marriott Parsippany

Everyone (2) Other (1)
4 out of 5
Extra towels not provided as requested in Travelocity reservation

Posted by on 11 Jun. 2019

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3 out of 5

Posted by on 25 Mar. 2019

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3 out of 5

Different response from staff at this facility

Pros: They liked the room and breakfast provided
Cons: customer service and possibly the hearth situation
Location: Location was good but road signage for the hotels and restaurants often difficult to find in the whole perhaps to a town ordnance.
Medication was thought to have been left behind in room shortly after discharge about 10:30am and occupant customer came back to see if the medication was left in room but staff was slow to react to check the room that was still empty. Later I called again and it took multiple calls and 45 minutes to get a proper response from the INN staff. I then waited another 15 minutes waiting for the cleaning service to be off break to see if they had found the medication that was very important to manage the female (just prior occupant ) with anxiety. The manager got involved and then wanted to not call back if the cleaning service, then on break, did not find anything in the room and she would only call if something were found. I find that response inappropriate and I insisted on a call back in either case. She reluctantly complied. Apparently two people tripped at the breakfast on the stone hearth edge that morning as well. Perhaps you should should look into the situation to rectify the traffic issues near the hearth or have post to prevent falls near the hearth that is slightly elevated from the floor. Having only set up the stay for my two friends and never stayed at this individual facility, I cannot attest to the problem of why people fell due the hearth but one of those who fell was my friend. Her injury was minor but it was upsetting.

Posted by on 4 Mar. 2017

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About the Residence Inn by Marriott Parsippany

Location 3 Gatehall Drive, Parsippany, NJ 07054

Property Features

Residence Inn by Marriott Parsippany offers its guests an outdoor tennis court, a spa tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is available. WiFi and wired Internet are free in public spaces. You'll find a business center on site. A terrace, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Residence Inn by Marriott Parsippany. Free self parking is available. This 3-star Parsippany aparthotel is smoke free.

  • 156 guestrooms or units
  • 3 levels
  • Breakfast available (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Outdoor tennis court
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet


Free self parking


  • Airport: Newark, NJ (EWR-Liberty Intl.) (38.3 km / 23.8 mi)
  • Train station: Morris Plains Station (3 km / 1.9 mi)
  • Parking: Free self parking

Room Amenities

Residence Inn by Marriott Parsippany offers 156 air-conditioned accommodations with video-game consoles and safes. Accommodations have separate sitting areas and are furnished with unspecified sofa beds. Flat-screen televisions come with premium satellite channels and pay movies. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Parsippany aparthotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchen
  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free hot/cold buffet breakfast.

Hotel Policies


  • Check-in time starts at 4 PM


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.


  • Pets: USD 100 per accommodation, per stay


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • UnionPay
  • No cribs (infant beds) available


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn Marriott Hotel Parsippany
  • Residence Inn Marriott Parsippany
  • Residence Inn Marriott Parsippany Aparthotel
  • Residence Inn Parsippany Hotel Parsippany
  • Parsippany Residence Inn
  • Parsippany Residence Inn
  • Resince riott Parsippany
  • By Marriott Parsippany
  • Residence Inn by Marriott Parsippany Aparthotel
  • Residence Inn by Marriott Parsippany Parsippany
  • Residence Inn by Marriott Parsippany Aparthotel Parsippany
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.