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4.3 out of 5

"Wonderful staff. Great location. Great value. " More

By a verified traveller on Mon 04 Mar 2024

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Hotel Description

4-star hotel near Rittenhouse Square

Heart of Philadelphia

Within a 15-minute walk of this Center City hotel, you'll find Rittenhouse Square and Pennsylvania Convention Center. University of Pennsylvania and Liberty Bell Center are also within 2 miles (3 km).

Business services

A gym is featured at this hotel, along with free WiFi in public areas and express check-in. Traveling for business? Take advantage of the business center, express check-out, and conference space. Dry cleaning, luggage storage, and laundry facilities are also on offer.

Club Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $162* Per night/room 27 Mar. - 28 Mar.

Suite, 1 Queen Bed with Sofa bed, Kitchenette (One Room)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Club Room, 1 Queen Bed, Accessible (Mobility)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Club Quarters Hotel Rittenhouse Square, Philadelphia ratings based on 54 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Club Quarters Hotel Rittenhouse Square, Philadelphia

Everyone (27) Couples (13) Family (9)
5 out of 5
Wonderful staff. Great location. Great value.

Posted by on 4 Mar. 2024

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Comment from Hotel Management

4 Mar. 2024 by Shantel - Guest Experience Manager

Thank you for your review of Club Quarters Rittenhouse I am pleased to hear that you enjoyed the interactions you had with our staff member's. We value how our guests are treated, I am happy you were able to experience our great location and that we added great value to your stay. Hope to see you again soon.

5 out of 5

Posted by on 27 Dec. 2023

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Comment from Hotel Management

28 Dec. 2023 by Orianna - Guest Experience Manager

Thank you for the review of Club Quarters Rittenhouse. We're pleased to hear that you enjoyed your stay with us. Looking forward to having you stay with us again on your next trip to Philadelphia.

4 out of 5

Posted by on 16 Dec. 2023

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Comment from Hotel Management

5 Jan. 2024 by Orianna - Guest Experience Manager

Thanks for providing your rating on your recent stay at Club Quarter Rittenhouse.

5 out of 5
check in was easy, less than 5 minutes, friendly staff, perfect room. Love the hotel.

Posted by on 10 Dec. 2023

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Comment from Hotel Management

11 Dec. 2023 by Orianna - Guest Experience Manager

Thank you for taking the time to review Club Quarters Rittenhouse. I am glad to hear that you enjoyed your stays with us, and I am thankful for the kind words about our staff, the amenities and services we offer. Looking forward to hosting you again

5 out of 5

Posted by on 26 Nov. 2023

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Comment from Hotel Management

17 Dec. 2023 by Dermot - Guest Services

Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

5 out of 5
Staff was extremely helpful

Posted by on 25 Oct. 2023

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Comment from Hotel Management

26 Oct. 2023 by Dermot - Guest Services

Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

4 out of 5

Posted by on 22 Oct. 2023

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Comment from Hotel Management

11 Nov. 2023 by Orianna - Guest Experience Manager

Thanks for staying with us and for proving your feedback. We work hard to make our guests happy and will work even harder to make your next stay with us a perfect 10!

5 out of 5

Posted by on 9 Sep. 2023

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Comment from Hotel Management

11 Sep. 2023 by Dermot - Guest Services

Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.

2 out of 5
Multiple staff members were standing behind the front desk when I arrived. Only two travelers were at the desk checking in. Yet one of the staff members shouted at me to check myself in at the kiosk. I told her that my vision wasn't great (I'm an older person) and I couldn't see the screen very well. She seemed annoyed that she had to come out from behind the desk to assist me. (Sorry lady, my room wasn't cheap. The hotel wasn't busy and I shouldn't have had to check myself in -- or be on the receiving end of an "attitude" when I clearly needed help). Apart from that, the hotel elevators and hallways were poorly ventilated. My room had a narrow window and little natural daylight, a saggy uncomfortable bed, blood stains on one of the sheets and both hand towels, an air conditioning vent directly above the bed blowing frigid air on me all night, and interior lights that were as blinding as the high-beams on a tailgating SUV. I won't stay there again.

Posted by on 23 Jul. 2023

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Comment from Hotel Management

24 Jul. 2023 by Management

Thank you for your review. I am sorry to hear that we fell short of your expectations. We understand your frustrations and understand why you will not choose to stay at our property again. We would like the opportunity to make things right. Please feel free to reach out to further discuss.

5 out of 5
I liked the friendliness of the staff. A very clean & quiet environment. Also, very close to dining, shopping,etc.

Posted by on 20 May 2023

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Comment from Hotel Management

31 May 2023 by Guest services

Thank you for the review of Club Quarters Rittenhouse. We're pleased to hear that you enjoyed the services and amenities we offer. Looking forward to welcoming you back on your next trip to Philadelphia.

About the Club Quarters Hotel Rittenhouse Square, Philadelphia

Location 1628 Chestnut St, Philadelphia, PA 19103

Property Features

WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 1432 square feet (133 square meters) and includes conference space. A fitness center, a vending machine, and concierge services are also featured at the business-friendly Club Quarters Hotel Rittenhouse Square, Philadelphia. This 4-star Philadelphia hotel is smoke free.

  • 275 guestrooms or units
  • 14 levels
  • Meeting rooms
  • 1432 sq ft of conference space
  • 133 sq m of conference space
  • Built in 1927
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: 30th St Station (2.1 km / 1.3 mi)
  • Metro station: City Hall Station (0.5 km / 0.3 mi)

Room Amenities

Club Quarters Hotel Rittenhouse Square, Philadelphia offers 275 accommodations with iPod docking stations and safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers and hair dryers. This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

  • Separate bedroom
  • IPod dock
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (once per stay)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per day.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Food and water bowls are available

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Pets allowed (no fees)
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Grey water recycling system
  • LGBTQIA friendly
  • Children stay free 12
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Food service not has not been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 59 per night (656 ft away)
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Club Quarters in Hotel Philadelphia
  • Club Quarters in Philadelphia
  • Philadelphia Club Quarters
  • Quarters Hotel Philadelphia
  • Club Quarters Philadelphia Hotel
  • Club Quarters Philadelphia
  • Club Quarters Hotel Philadelphia
  • Club Quarters Hotel in Philadelphia
  • Club Quarters Hotel Rittenhouse Square Philadelphia
  • Club Quarters Hotel Rittenhouse Square, Philadelphia Hotel

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.