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The staff were very professional and helpful, especially considering they had a blizzard

This was awful. There was never an attendant at the front desk. The hotel reeked of smoke and marijuana. At check in the guy didn’t take any info besides my name. He said 214 around the corner and handed me two keys. He wrote 214 in the air with his finger. We tried to call the desk for WiFi password and there was no dial tone, the phone wasn’t plugged into anything. We tried calling from our cell phone and no one answered.The place hasn’t been vacuumed in months at least. Even though we entered 4 people on the reservation there were not enough towels so we went down At 802 and had to Paige the desk person and when he finally cane we asked for towels and he said “housekeeping comes in at 830”. We told him we needed to shower now because we have to go and he said “well I would have to go to the laundry room” for the love of Pete sorry for trying to use your hotel dude. I couldn’t stand the smell nor could I stand how dirty it felt so we checked out after one night even though we paid for 2. I told the guy at the desk (after paying him again) that we paid for two nights but the hotel smells so bad and is dirty so I can’t possibly stay another night and he said “so you are checking out” and I said yes and he said “okay”.

Room 325 had no heating had to change room good location nice room arrangement

EXCELLENT.... ALL of the staff members where FANTASTIC and so accommodating. Thank you all so very much. From TEXAS

The view and outdoor patio was great. We really enjoyed our stay in Clayton, a cute little town close to Alexandria Bay. We will definitely stay here again if we travel back to the 1,000 islands!

Very clean, small but pleasant, right in town and walking distance to stores, restaurants and marina. I’d come here again