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Riu Lupita - All Inclusive

3.5 star property
Family-friendly 3.5-star property near Xplor Theme Park

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Riu Lupita - All Inclusive

Photo gallery for Riu Lupita - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Aerial view
Minibar, in-room safe, blackout drapes, free cribs/infant beds
4 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Lobby

Overview of Riu Lupita - All Inclusive

Reviews
8.0

Very good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Lote Hotelero 1, Manzana 20, Condominios Playacar, Playa del Carmen, QROO, 77710
  • Popular LocationPlayacar Golf Club8 min walk
  • Popular LocationQuinta Avenida5 min drive
  • Popular LocationXcaret Eco Theme Park12 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

Room options

View all photos for Standard Double Room, Balcony (M)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Standard Double Room, Balcony (M)

  • 26 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room, Balcony (M)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Family Room, Balcony (M)

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Room, Balcony (C)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Family Room, Balcony (C)

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Room, Balcony (U)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Family Room, Balcony (U)

  • 26 sq m
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Double Room, Balcony (C)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Standard Double Room, Balcony (C)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (L)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Family Room (L)

  • 26 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, Balcony (B2C CAN)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Family Room, Balcony (B2C CAN)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Balcony (B2C-US)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Standard Double Room, Balcony (B2C-US)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Balcony (U)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Standard Double Room, Balcony (U)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Balcony (E)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Standard Double Room, Balcony (E)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, Balcony (B2C-US)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Family Room, Balcony (B2C-US)

  • 26 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Balcony (B2C CAN)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Standard Double Room, Balcony (B2C CAN)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Balcony (L)

Minibar, in-room safe, blackout drapes, free cribs/infant beds

Standard Double Room, Balcony (L)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Playa del Carmen

Playacar stay.Your stay at this Playacar property places you within 2 miles (3 km) of Playa del Carmen Main Beach and Quinta Avenida. Also, Playacar Golf Club is within half a mile (1 km) and Centro Maya Shopping Center is within 2 miles (3 km).

What's nearby

  • Playacar Golf Club - 8 min walk
  • Quinta Avenida - 5 min drive
  • Playa del Carmen Maritime Terminal - 5 min drive
  • Playa del Carmen Main Beach - 10 min drive
  • Xcaret Eco Theme Park - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • Rosa Roja - 6 min drive
  • Starbucks - 6 min drive
  • Starbucks - 14 min walk
  • La Barra Artesanal - 6 min drive
  • RIU Lupita Resort - 1 min walk

About this property

Riu Lupita - All Inclusive

Family-friendly 3.5-star property near Xplor Theme Park
Riu Lupita - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Riu Lupita - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a fitness center, and a children's pool. There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A nightclub, spa services, and a complimentary children's club are also featured at the family-friendly Riu Lupita - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen property.

  • 300 guestrooms or units
  • 3 levels
  • 23 buildings
  • 4 dining venues
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Riu Lupita - All Inclusive offers 300 accommodations with minibars and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Massages are available on the beach and in the spa; other services include facials, body scrubs, and body treatments. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Grocery/convenience store
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Free beach shuttle
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 4 restaurants
  • 1 poolside bar and 1 bar

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Basketball
  • Bicycling
  • Bike storage
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Nightclub
  • Playground
  • Shopping
  • Snorkeling
  • Tennis
  • Volleyball
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Riu Lupita - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Lupita Riu
Riu Lupita
Riu Lupita All Inclusive
Riu Lupita All Inclusive Playa del Carmen
Riu Lupita Playa del Carmen
Hotel Riu Lupita Riviera Maya/Playa Del Carmen, Mexico
Riu Lupita Mayan Riviera
Riu Lupita Mexico
Riu Lupita Resort
Riu Lupita All Inclusive All-inclusive property Playa del Carmen
Riu Lupita All Inclusive All-inclusive property
Riu Lupita Inclusive inclusiv
Riu Lupita All Inclusive
Riu Lupita Inclusive Inclusive
Riu Lupita - All Inclusive Playa del Carmen
Riu Lupita - All Inclusive All-inclusive property

Riu Lupita - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 237 out of 630 reviews" "
Rating 8 - Good. 204 out of 630 reviews" "
Rating 6 - Okay. 120 out of 630 reviews" "
Rating 4 - Poor. 28 out of 630 reviews" "
Rating 2 - Terrible. 41 out of 630 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

heather, West St Paul

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
In need of renovations, better activities, and bikes to use
Stayed 3 nights in Jan 2024

10/10 Excellent

Claus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a lovely stay at RIU Lupita the food and drinks are delicious the best you can get, the beach club is so nice and the beach with palms is the best you can get so perfect the staff at this hotel are outstanding 1000 point from us
Stayed 5 nights in Jan 2024

10/10 Excellent

Daniel, Kingsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 7 nights in Jan 2024

8/10 Good

Stephanie Carolyn

Stayed 9 nights in Jan 2024

6/10 Okay

evening

Riu Lupita was overall a lovely experience. If you’re looking for a good all inclusive for a low price this place is it. What I will say is that the rooms leave something for the imagination. The bed was extremely hard, so hard I actually had pain on my hips and back because of it! Food is questionable, you will have to go off the resort to find anything that resembles authentic Mexican food. Drinks are very much the same, don’t expect a margarita made with out a mix. That being said, the bus to the beach was almost always on time and the adults only pool was the perfect place to relax. Enjoy your stay!
Stayed 6 nights in Jan 2024

10/10 Excellent

Joseph, El Paso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent time. The facilities were very clean, the staff was very nice and helpful and anything I needed was either accessible or the resort would have it accessible for me.
Stayed 4 nights in Oct 2023

4/10 Poor

RAQUEL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quisimos llegar a descansar y disfrutar del resort
La habitación olía mucho a humedad, la línea de teléfono no funcionaba, los de limpieza entraron sin respetar la privacidad ademas de hacer un escandalo en la habitación de arriba. Solo La Cena de Fin de año EXCELENTE
Stayed 3 nights in Dec 2023

6/10 Okay

Darryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only disappointment was there was an error on my booking and i was not aware of it. I tried to check in on line but it would not allow me too. i e mailed the hotel 4 days in advance but they never got back to me and it caused me to pay an extra $1000 to sort it out. ex[edia customer service was of no help either.
Stayed 4 nights in Dec 2023

10/10 Excellent

Abdelrahman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
RIU is always excellent. We loved it
Stayed 8 nights in Dec 2023

10/10 Excellent

seongi

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 4 nights in Dec 2023