There was a girl as front desk recepcionist the night I arrive. She was nice, but seemed lost and kind of slow . Other then that really nice hotel. Good location and would stay again.
Construction surrounding hotel- starts about 730am. No hot water in shower - warm at best. Checkin staff stick to 3pm checkin and wouldn't allow earlier checkin although rooms available. Normally if you are 2 or 3 hours early and space is available any property will allow you to checkin then. For the price paid, this place is grossly overpriced compared to alternative back street hotels. Rooms were clean and modern - that's the main plus point.
Good service, nice staff. The rooms and hotel area is nice. The surroundings is not but a short walk and you come to the main street, 5th avenue where it is better.
Over all we had a great stay!
I would like to congratulate Mr. Alfredo at the main desk. He is an outstanding employee. Manager material if you ask me!!! His English is superb and his warm and friendly attitude only added to my stay at the San Martin??? Thank you kindly!!!
Las regaderas fallan, al ducharse, las sĂĄbanas tienen un olor partĂcular, piden garantĂa de 500 pesos lo cuĂĄl no mencionan en la reservaciĂłn. No hay platillos para la comida, solo sirven desayuno.
Hotel is a no frills deal but overall pretty good for the money.
The decor in the front is nice although it is actually surrounded by some not so nice other buildings.
Shopping area 5th street is a close walk away.
Inside the room wasn't bad. Shower looked remodeled with modern style. Bed a little bit hard but sleepable.
If on a budget I'd def stay here again otherwise I'd go to an all inclusive resort.
Nice hotel BUT don't stay on the second floor above front desk because of the high ceilings there is a horrible echo and we got woken up early every morning by the front desk bell, phone ringing,conversations, etc. Also their hot water wasn't working for the first 2 days there which was a major issue. some of the reviews said they had breakfast cooked fresh daily which was one of the reasons we picked this hotel and that must have changed because all they had was a cold continental type breakfast. All the staff were friendly and helpful...but I would not stay there again due to those issues.