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City Express Plus by Marriott Puerto Vallarta

3.0 star property
3-star Beaux Arts hotel near Puerto Mágico, connected to a shopping center

Choose dates to view prices

Photo gallery for City Express Plus by Marriott Puerto Vallarta

Outdoor pool, open 8 AM to 9:30 PM, pool umbrellas, sun loungers
Lobby
Exterior
32-inch flat-screen TV with cable channels, TV
Room, 2 Double Beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Bar
  • Housekeeping
  • Breakfast included
  • Gym

Explore the area

Map
Blvd. Francisco Medina Ascencio # 2860, Zona Hotelera Norte, Puerto Vallarta, JAL, 48333
  • Cruise Ship Terminal
    ‪5 min walk‬
  • Malecon
    ‪5 min drive‬
  • Playa de los Muertos
    ‪7 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪3 min drive‬

Room options

View all photos for Room, 2 Double Beds

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Puerto Vallarta

Oceanside stay.You'll be steps from Puerto Mágico and within a 10-minute walk of Cruise Ship Terminal with a stay at this Palmar de Aramara hotel. Bay of Banderas and Malecon are also within 6 miles (10 km).

What's nearby

  • Puerto Mágico - 2 min walk - 0.2 km
  • Cruise Ship Terminal - 5 min walk - 0.5 km
  • La Isla - 12 min walk - 1.1 km
  • Malecon - 5 min drive - 5.8 km
  • Playa de los Muertos - 7 min drive - 7.3 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 10 min drive

Restaurants

  • ‪Mariscos el Memin - ‬5 min walk
  • ‪Tacos Candora - ‬8 min walk
  • ‪Lobby Bar - ‬7 min walk
  • ‪Tacos Mario - ‬5 min walk
  • ‪Cerveceria Chapultepec - ‬1 min walk

About this property

City Express Plus by Marriott Puerto Vallarta

3-star Beaux Arts hotel near Puerto Mágico, connected to a shopping center
City Express Plus by Marriott Puerto Vallarta offers its guests an outdoor pool and a fitness center. You can enjoy a drink at the swim-up bar. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A terrace, tour/ticket assistance, and dry cleaning/laundry services are also featured at the business-friendly City Express Plus by Marriott Puerto Vallarta. A free area shuttle within 10 kilometers is available. Free self parking is available.

This Beaux Arts Puerto Vallarta hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 9 levels
  • Built in 2017
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Swim-up bar
City Express Plus by Marriott Puerto Vallarta offers 126 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Family friendly

  • Free area shuttle
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 10 km
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A swim-up bar

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and high chair
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and high chair. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8 AM to 9:30 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

City Express Plus Puerto Vallarta Hotel
City Express Puerto Vallarta

City Express Plus by Marriott Puerto Vallarta Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 488 out of 1000 reviews
Rating 8 - Good. 266 out of 1000 reviews
Rating 6 - Okay. 120 out of 1000 reviews
Rating 4 - Poor. 62 out of 1000 reviews
Rating 2 - Terrible. 64 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

ALICIA, MIAMI BEACH

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
the person at the front desk wanted to charge us again for the room even though I was showing her the paid receipt.
Stayed 1 night in Apr 2025

10/10 Excellent

Alain Armand

Travelled with family
All was very good
Stayed 1 night in Mar 2025

10/10 Excellent

Colleen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for short stays

This hotel is great for short stays, perfect location and staff is kind and helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Jeremy

Stayed 6 nights in Feb 2025

8/10 Good

Abbas

Travelled with family
The hotel is conveniently located with the staff who care about you and your stay.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast whitout eggs was cheap.
Stayed 7 nights in Feb 2025

10/10 Excellent

Ravil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Feb 2025

2/10 Terrible

Natalia, Brooklyn

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though hotel looks good they canceled my reservation 15 min before my arrival. I arrived at 6.30pm, hotel canceled my reservation at 6.15pm. I was left with my family on the street to look for alternative. Manager was hidding and delegating dealing to receptionist who barely spoke English. Just be aware.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tendaii

Travelled with group
Liked: Amenities
Loved it
Stayed 5 nights in Feb 2025

6/10 Okay

Christopher

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No in fridges in the room, poor member loyalty services.
Stayed 3 nights in Feb 2025

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We always stay at this hotel when we arrive in Puerto Vallarta
Stayed 1 night in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great. Restaurant food was not great and overpriced
Stayed 11 nights in Feb 2025

10/10 Excellent

Leonard Roy Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay. Really enjoyed the breakfast. Rene at the front desk was super friendly and accommodating. He is definitely a valuable asset to your property. Thank you
Stayed 10 nights in Jan 2025

6/10 Okay

Toni

Stayed 1 night in Feb 2025

2/10 Terrible

Daysen

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Krystina

Disliked: Cleanliness, staff & service

Definitely not standard of Marriot Bonvoy. Aweful.

No resort passes! The duvet cover had stains on it. I asked for a clean duvet and cover.They sent a young man who did not know how to make a bed He started to put the mattress cover over the sheets. At 11pm, this was very upsetting.Finally, I asked to have the room changed, so I could have clean cover When I opened the bed, there was a stain that had not been washed out. Wifi did not work in the evening, when I tried to use google translate. Continental breakfeast is good.
Stayed 1 night in Feb 2025

10/10 Excellent

Maria Paulina

Stayed 1 night in Jan 2025

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness, staff & service
It’s ok, clean and convenient.
Stayed 7 nights in Jan 2025

10/10 Excellent

xinwei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and good location to everywhere.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay in Puerto Vallarta

It was a comfortable overnight stay. We have been coming to PV for years and only needed a one night stay after a road trip. Everything was good, even the breakfast which I was not sure about after reading some of the reviews. Would stay again for an overnighter.
Stayed 1 night in Jan 2025

10/10 Excellent

xinwei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff who speaks very good English. The location is great.
Stayed 5 nights in Jan 2025

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No ventilation in room, no fridge,
Stayed 3 nights in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jan 2025

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet is not great
Stayed 1 night in Jan 2025