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Playa Los Arcos Hotel Beach Resort & Spa

4.0 star property
4-star beachfront hotel near Playa de los Muertos

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Photo gallery for Playa Los Arcos Hotel Beach Resort & Spa

3 outdoor pools
Breakfast, lunch and dinner served
Couples treatment rooms, hot tub, body treatments, aromatherapy
On the beach, beach umbrellas, beach towels
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • All-inclusive
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Olas Altas 380, Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Place, Playa de los Muertos
    ‪2 min walk‬
  • Place, Olas Altas Beach
    ‪2 min walk‬
  • Place, Los Muertos Pier
    ‪2 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Room, Partial Sea View

Superior Room, Partial Sea View

Superior Room, Partial Sea View

7.8 out of 10
Good
(67 reviews)
  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Single

Superior Single

Superior Single

7.2 out of 10
Good
(41 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Premium Room

Superior Premium Room

Superior Premium Room

7.8 out of 10
Good
(39 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

7.8 out of 10
Good
(73 reviews)
  • Sleeps 3
  • 2 Double Beds

View all photos for Room Superior

In-room safe, iron/ironing board, free WiFi, bed sheets

Room Superior

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • Sleeps 4

Room Standard

  • 20 sq m
  • Sleeps 2

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About the area

Puerto Vallarta

Beachside getaway.A stay at this Romantic Zone hotel places you steps from Los Muertos Pier and a 5-minute walk from Playa de los Muertos. Olas Altas Street and Olas Altas Farmers Market are also within half a mile (1 km).

What's nearby

  • Olas Altas Street - 1 min walk - 0.0 km
  • Playa de los Muertos - 2 min walk - 0.2 km
  • Olas Altas Beach - 2 min walk - 0.2 km
  • Los Muertos Pier - 2 min walk - 0.2 km
  • Cuale Island - 5 min walk - 0.5 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 29 min drive

Restaurants

  • ‪Pancho's Takos - ‬1 min walk
  • ‪Cuates Y Cuetes - ‬2 min walk
  • ‪Tuna Azul - ‬1 min walk
  • ‪Andale's Restaurant & Bar - ‬1 min walk
  • ‪Republic - ‬2 min walk

About this property

Playa Los Arcos Hotel Beach Resort & Spa

4-star beachfront hotel near Playa de los Muertos
Some rates at Playa Los Arcos Hotel Beach Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Playa Los Arcos Hotel Beach Resort & Spa offers its guests 3 outdoor swimming pools and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at Playa Los Arcos Hotel Beach Resort & Spa.

This 4-star Puerto Vallarta hotel is smoke free.

  • 160 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Built in 1979
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue
Playa Los Arcos Hotel Beach Resort & Spa offers 160 accommodations with safes and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Puerto Vallarta hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Spa Holistic has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

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Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to noon for a fee: MXN 320 for adults and MXN 160 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 320 for adults and MXN 160 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and cash.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.

Property is also known as

Arcos Los
Arcos Playa
Los Arcos Playa
Playa Arcos
Playa Los
Playa Los Arcos
Playa Los Arcos Hotel
Playa Los Arcos Hotel Puerto Vallarta
Playa Los Arcos Puerto Vallarta
Playa Los Arcos Hotel Beach Puerto Vallarta
Playa Los Arcos Hotel Beach Resort And Spa
Playa Los Arcos Hotel Beach Resort Puerto Vallarta
Playa Los Arcos Hotel Beach Resort
Playa Los Arcos Beach Puerto Vallarta
Playa Los Arcos Beach
Playa Los Arcos Hotel Beach Resort Spa
Los Arcos Puerto Vallarta
Los Arcos & Puerto Vallarta

Playa Los Arcos Hotel Beach Resort & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 615 out of 1244 reviews
Rating 8 - Good. 318 out of 1244 reviews
Rating 6 - Okay. 159 out of 1244 reviews
Rating 4 - Poor. 81 out of 1244 reviews
Rating 2 - Terrible. 71 out of 1244 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Francis

Travelled with partner, Travelled with group
Overall, the stay was fine. Rooms are smaller and dated. We did the all inclusive plan and the buffet is the only restaurant included with a night at one of the other restaurants for every three nights stayed. The buffet food was fine, different choices, different nights, but tended to get old after a week. Dinner at the upgraded restaurant was limited to choice of either salad or soup, a choice of 1of 4 entrées and choice of 1 of 2 desserts. Skirt steak was very good. Alcohol drinks were very good and available. Staff was nice. Location was in romantic zone, which can be quite busy with lots of people. One of the 2 elevators seem to be down at different times during the day which was inconvenient.
Stayed 7 nights in Oct 2025

10/10 Excellent

Hugo

Liked: Cleanliness, amenities, property conditions & facilities
Yes ,very good service !!! Front desk ,Miguel was Great guy he explain me about everything about the hotel a lot info,, And great buffet!! Parking was easy,, and great waiters all of them.
Stayed 4 nights in Oct 2025

10/10 Excellent

Rene

Liked: Cleanliness
Great experience
Stayed 16 nights in Oct 2025

8/10 Good

David, Orillia

Liked: Amenities
Excellent location - right in the middle of old town. Beach access and view great!
Stayed 4 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Anna Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time here, I stayed 3 weeks and I loved it! The rooms were clean, the beds and linens were comfortable and very clean. I did not want a 5 star experience..I wanted to immerse myself into the local culture. The people were so friendly and as a 72 yr old woman, solo traveler I felt safe at all times.it was family friendly. I love it that i could walk everywhere...whether from the beach or from the street. The hotel staff were so friendly and accommodating. I will be back!
Stayed 21 nights in Oct 2025

10/10 Excellent

Sarah

Stayed 5 nights in Oct 2025

10/10 Excellent

Perla Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Oct 2025

10/10 Excellent

Vanessa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty hotel. The all inclusive is worth it
Stayed 2 nights in Oct 2025

10/10 Excellent

Chadwick, Antioch

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on beach Many shops and restaurants/bars within walking distance
Stayed 6 nights in Oct 2025

6/10 Okay

Warren P

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I stayed at Casa Dona Suzanna which I loved very much. I wish tgey had kept the wrought iron doors to the balcony. We stayed at playa this time because of direct access to beach. I did not prefer the room cleanliness. We were here for a week and the sheets were not changed even once during our stay. The balcony was untouched. The toilet base was also not cleaned from beginning of our stay. A little extra cleaning would have gone a long way. I enjoyed two hot showers and the rest were cold to luke warm. Staff were friendly.
Stayed 7 nights in Oct 2025

6/10 Okay

Juvy Ann

Liked: Staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I have stayed here four years in a row now we absolutely love here
Stayed 7 nights in Oct 2025

10/10 Excellent

Alfredo Pinedo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

8/10 Good

ellen

Liked: Staff & service, property conditions & facilities
The amenties were good. Service staff were very helpful and friendly. The ocean view was only from the patio. Pool area was nice, happy hours were good. Close to a lot of local activities, shopping, food and tours.
Stayed 2 nights in Oct 2025

10/10 Excellent

Denisa

Stayed 3 nights in Sep 2025

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great couples retreat

Perfect location in the Romantic zone/old town with an ocean view and located on the beach. Walking distance to all the sites for first time visitors. Tons of nearby restaurants. Family friendly, but also separate pool for adults only. Friendly locals, happy to let us practice our Spanish. Plenty of chairs by the pool and beach. Pool side bar with 2 happy hours. Loved it.
View from balcony
Stayed 3 nights in Oct 2025

10/10 Excellent

Irene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was stunning!! I had a great experience staying here. Food was amazing, staff was friendly, and it was very clean
Stayed 2 nights in Oct 2025

8/10 Good

Tamara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we didn’t like was that the Saturday of our stay everyone was kicked off the beach because there was a wedding.
Stayed 3 nights in Oct 2025

10/10 Excellent

Necia Ann, ORLAND

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly felt very safe
Stayed 6 nights in Oct 2025

10/10 Excellent

Necia Ann, ORLAND

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Second time at this resort will definitely return
Stayed 6 nights in Oct 2025

8/10 Good

Omar

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Katelyn Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice Beach Resort! We had the all inclusive package - the food and drinks were great. It was in an amazing location in the Zona Romantica, in a very lively and walkable area. The hotel staff are friendly. Would highly recommend! We really enjoyed our stay.
Stayed 6 nights in Sep 2025

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and convenient walking stores.
Stayed 4 nights in Sep 2025

6/10 Okay

peter

Disliked: Property conditions & facilities
Room desperately in need of upgrade
Stayed 2 nights in Sep 2025