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Hampton Inn Richmond West Innsbrook

2.5 star property
Hotel near Short Pump Town Center in Glen Allen

Choose dates to view prices

Photo gallery for Hampton Inn Richmond West Innsbrook

Exterior
Premium bedding, desk, laptop workspace, blackout drapes
Outdoor pool
Superior Room, 1 King Bed with Sofa bed, Non Smoking | Living area
Coffee service

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
10800 W Broad St, Glen Allen, VA, 23060
  • Place, Elk's Lodge
    ‪4 min drive‬
  • Place, Short Pump Town Center
    ‪4 min drive‬
  • Place, Virginia Hospital & Health
    ‪5 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Combined shower/tub, hair dryer, towels

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Superior Room, 1 King Bed, Accessible, Non Smoking

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Roll In Shower)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Roll In Shower)

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll In Shower)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll In Shower)

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Hearing Accessible Room With Two Queen Beds-Non-Smoking

  • Sleeps 4

King Room With Sofabed-Non-Smoking

  • Sleeps 4

Guest Room With 1 King Bed And Sofa Bed-Hearing Accessible-Non-Smoking

  • Sleeps 4

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

Mobility Access King Room with Tub and Sofabed

  • Sleeps 4

Mobility Accessible King Room with Tub

  • Sleeps 2

Mobility Accessible King Room with Roll In Shower

  • Sleeps 2

Mobility/hearing Accessible King Room with Roll In Shower

  • Sleeps 2

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

Superior Room, 1 King Bed with Sofa bed, Non Smoking

Superior Room, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(38 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout drapes

Classic Room, 2 Queen Beds

8.2 out of 10
Very good
(27 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Candlewood Suites Glen Allen-Short Pump by IHG

Glen Allen
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 757 reviews
The price is CA $134
CA $156 total
includes taxes & fees
Mar 31 - Apr 1
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About the area

Glen Allen

In shopping district.Within 3 miles (5 km) of this Glen Allen hotel, you'll find Short Pump Town Center and Elk's Lodge. Bowlero West End and Regency Square Mall are also within 6 miles (10 km).

What's nearby

  • Elk's Lodge - 4 min drive - 3.1 km
  • Short Pump Town Center - 4 min drive - 4.5 km
  • Virginia Hospital & Health - 5 min drive - 6.5 km
  • Bowlero West End - 6 min drive - 5.5 km
  • Henrico Doctors' Hospital - 7 min drive - 8.8 km

Getting around

  • Richmond Staples Mill Road Station - 17 min drive
  • Norfolk Intl. Airport (ORF) - 110 min drive

Restaurants

  • ‪Wawa - ‬14 min walk
  • ‪Panera Bread - ‬6 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Capital Ale House - ‬5 min walk
  • ‪Chipotle Mexican Grill - ‬5 min walk

About this property

Hampton Inn Richmond West Innsbrook

Hotel near Short Pump Town Center in Glen Allen
Hampton Inn Richmond West Innsbrook offers its guests an outdoor pool and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. The business-friendly Hampton Inn Richmond West Innsbrook also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Glen Allen hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 5 levels
  • Built in 1994
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Hampton Inn Richmond West Innsbrook offers 135 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

This Glen Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Lobby
Hilton Garden Inn Richmond Innsbrook
  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
4.0 out of 5, Very good, 1,003 reviews
The price is CA $124
CA $144 total
includes taxes & fees
Apr 12 - Apr 13
Hilton Garden Inn Richmond Innsbrook

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 9 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Richmond West
Hampton Inn Richmond West Glen Allen
Hampton Inn Richmond West Hotel
Hampton Inn Richmond West Hotel Glen Allen
Hampton Inn West
Hampton Inn West Richmond
Glen Allen Hampton Inn
Hampton Inn Glen Allen
Hampton Inn Richmond-West Hotel Glen Allen
Hampton Inn Richmond West
Hampton Inn Richmond West Short Pump
Hampton Inn Richmond West Innsbrook Hotel
Hampton Inn Richmond West Innsbrook Glen Allen
Hampton Inn Richmond West Innsbrook Hotel Glen Allen

Frequently asked questions

How close is Hampton Inn Richmond West Innsbrook to the airport?

Hampton Inn Richmond West Innsbrook is 21 mi (28-min drive) away from the Richmond Intl. Airport (RIC) airport, the closest popular airport to the property.

How much does it cost to stay at Hampton Inn Richmond West Innsbrook?

As of Mar 28, 2026, prices found for a 1-night stay for 2 adults at Hampton Inn Richmond West Innsbrook on Apr 12, 2026 start from CA $140, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hampton Inn Richmond West Innsbrook have an airport shuttle?

Airport shuttle services are not available at Hampton Inn Richmond West Innsbrook.

Does Hampton Inn Richmond West Innsbrook offer free breakfast?

Hampton Inn Richmond West Innsbrook offers free continental breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Hampton Inn Richmond West Innsbrook?

No, there is no casino at this hotel.

What time is check-in at Hampton Inn Richmond West Innsbrook?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hampton Inn Richmond West Innsbrook?

This hotel offers free self parking.

Does Hampton Inn Richmond West Innsbrook have a pool?

Hampton Inn Richmond West Innsbrook features an outdoor pool. Guests can enjoy pool access from 9 AM to 9 PM.

Does Hampton Inn Richmond West Innsbrook have a spa?

There are no spa services available at this hotel.

How close is Hampton Inn Richmond West Innsbrook to downtown Glen Allen?

Hampton Inn Richmond West Innsbrook is 0.4 mi away from Innsbrook.

Hampton Inn Richmond West Innsbrook Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 534 out of 1000 reviews
Rating 8 - Good. 241 out of 1000 reviews
Rating 6 - Okay. 106 out of 1000 reviews
Rating 4 - Poor. 56 out of 1000 reviews
Rating 2 - Terrible. 63 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Musa

Stayed 6 nights in Dec 2025

10/10 Excellent

Eleana

Stayed 1 night in Dec 2025

6/10 Okay

Jessica

Disliked: Cleanliness, property conditions & facilities
Pros: The bed was comfortable, they did have breakfast, the location was perfect for what I needed. I received complimentary water bottles as a Hilton Rewards member. Cons: The room was not clean to my expectations. Found hair in the bathroom (not mine lol), and the bath gel was not refilled. There were no toiletries such as a shower cap, toothbrush etc. I didn’t have time to chase down the level of service that I’m accustomed to as I was there for an exam and needed to go to bed asap. The breakfast was ok, but the grits were not done, and they didn’t have a hot water dispenser…yet they had tea!? The food attendant gave me some, just thought it was weird. No microwave downstairs but there was one in the room with a coffee machine. Takeaways: This spot is in a great location near the Pearson Vue testing center and provides basic accommodations for a lower price.
Stayed 1 night in Dec 2025

10/10 Excellent

Uliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, very clean hotel. Amazing staff. Good breakfast. Wry nice area around. Will come again
Stayed 1 night in Dec 2025

8/10 Good

Valerie

Convenient location.
Stayed 1 night in Dec 2025

4/10 Poor

Mary

Disliked: Cleanliness, property conditions & facilities, room comfort
Our room was supposed to be handicapped accessible; however in our case, it was not. My husband's walker would not fit through the bathroom door, the shower had only one stationary grab bar, there was a lip to get into the shower and there was no seat in the shower. I absolutely would not call this room ADA compliant. The heater in the room made a loud banging noise when it was running, ultimately causing us to turn the heat off. I dripped a small amount of water on the bathroom floor in the middle of the night. I used a towel the wipe it up and after one swipe of the small spot, the towel was black signally to me that the floor had not been cleaned in a very long time. Finally, having previously fully paid for my room, upon checkin they charged an additional $50 to my card "incase we trashed the room". When questioned I was told "it would be refunded at checkout if the room was okay." At checkout, i was told that the money would go back to my card but it would take 10 days." I was left with so many reasons NOT to go back to this hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Andre

Stayed 1 night in Nov 2025

8/10 Good

william

Stayed 1 night in Dec 2025

10/10 Excellent

Mykhaylo

Stayed 4 nights in Dec 2025

6/10 Okay

Renee

Stayed 2 nights in Dec 2025

6/10 Okay

Patty

Liked: Staff & service
Stayed 1 night in Dec 2025

8/10 Good

Mychelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok. Bed was hard. Breakfast was ok.
Stayed 1 night in Dec 2025

10/10 Excellent

Jill

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room, great location
Stayed 1 night in Dec 2025

4/10 Poor

David

Travelled with partner
Liked: Cleanliness
The breakfast was terrible, and the housekeeping staff was negligent. I'm taking my business back to Holiday Inn Express, which is whrere I usually stay. Staying here was a trial which ended poorly.
Stayed 3 nights in Dec 2025

10/10 Excellent

jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities
Helpful staff. Clean room and great breskfast
Stayed 1 night in Dec 2025

10/10 Excellent

Tajhe

Stayed 1 night in Dec 2025

10/10 Excellent

Colin

Stayed 1 night in Dec 2025

10/10 Excellent

Jerry

Stayed 1 night in Dec 2025

10/10 Excellent

Heather

Stayed 1 night in Dec 2025

6/10 Okay

sathiesh

Travelled with family
Liked: Staff & service, amenities
Room bedsheets were stinky. Breakfast had limited options.
Stayed 2 nights in Dec 2025

10/10 Excellent

Emmet

Stayed 1 night in Nov 2025

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was very clean. Our shower dripped and the drops hitting the metal drain bar was so loud we had to keep the bathroom door closed. Also, the toilet didn't flush properly (tank didn't always refill correctly). It's weird, but our toilet was broken on our last stay there a year ago. There was no decaf at the coffee bar. I know it's in the room, but why have two different kinds of caffeinated coffee and no decaf? Some people have medical problems (heart, etc) and cannot have caffeine. So they have to make coffee in their rooms and then come out for breakfast? That makes no sense. My biggest issue, however, was the scrambled eggs. I am lactose intolerant. I am very good at avoiding lactose, but there was no signage stating that milk had been put into the eggs. I had severe cramping all afternoon and I will spare you the description of the aftermath. I have never had this happen at any restaurant. Please put some signs up saying that there is dairy in the scrambled eggs. Other than the coffee and the eggs, everything was perfect. The staff is professional and friendly, and our lobby and room were spotless. We were on the first floor and it was pretty quiet.
Stayed 4 nights in Dec 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service
Clean room nice staff couldn’t complain
Stayed 1 night in Dec 2025

8/10 Good

John

Stayed 2 nights in Nov 2025

10/10 Excellent

Undraya

Stayed 2 nights in Dec 2025