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Holiday Inn Hotel and Suites Richmond West End by IHG

Property class: 3
3-star hotel perfect for exploring Richmond

Choose dates to view prices

Photo gallery for Holiday Inn Hotel and Suites Richmond West End by IHG

A Holiday Inn & Suites building with a modern design, featuring a prominent entrance with a green-lit canopy and a clear sign above the entrance.
A hotel room with a bathroom featuring a large mirror, a sink, and a vanity. There is a desk with a chair and a television.
A swimming pool with lounge chairs and tables, surrounded by a brick building with large windows.
An outdoor patio area with seating arrangements and umbrellas.
A modern restaurant with a counter, seating area, and a TV mounted on the wall.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
8008 W. Broad St, Richmond, VA, 23294
  • Place, Bowlero West End
    ‪1 min walk‬
  • Place, University of Richmond
    ‪12 min drive‬
  • Place, Short Pump Town Center
    ‪13 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a bedside table with a lamp, a chair, and a small table.

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking

A hotel room with two beds, wooden headboards, a nightstand with a lamp, and a framed picture on the wall.

Suite, 1 Bedroom, Accessible, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, wooden headboards, a nightstand with a lamp, and a framed picture on the wall.

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility)

A modern bathroom with a large mirror, a sink, a shower, and a bench.

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility)

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Accessible Tub)

A hotel room with two beds, wooden headboards, a nightstand with a lamp, and a framed picture on the wall.

Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Mobility)

A compact kitchen with a microwave, sink, and dishwasher.

Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Mobility)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Mobility, Access Tub)

A compact kitchen with a microwave, sink, and dishwasher.

Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Mobility, Access Tub)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a desk with a chair, a television, a lamp, and a large mirror.

Suite, 1 Bedroom

7.6 out of 10
Good
(5 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a sofa, and a TV.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(26 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A hotel room with two beds, wooden headboards, a nightstand with a lamp, and a framed picture on the wall.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, wooden headboards, a nightstand with a lamp, and a framed picture on the wall.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(24 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room

A modern kitchen with a flat-screen TV, a microwave, and a bench.

Premium Room

8.0 out of 10
Very good
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room

A modern kitchen with a flat-screen TV, a microwave, and a bench.

Standard Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

Room

  • Sleeps 4
  • Free WiFi

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About the area

Richmond

City center stay.A stay at this Laurel hotel places you within half a mile (1 km) of Bowlero West End and 3 miles (5 km) of Henrico Doctors' Hospital. Libbie Mill Dog Park and Regency Square Mall are also within 6 miles (10 km).

What's nearby

  • Bowlero West End - 1 min walk - 0.2 km
  • University of Richmond - 12 min drive - 6.8 km
  • Short Pump Town Center - 13 min drive - 12.7 km
  • Richmond Raceway - 19 min drive - 17.4 km
  • Kings Dominion - 31 min drive - 37.8 km

Getting around

  • Richmond Staples Mill Road Station - 6 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Buffalo Wild Wings - ‬11 min walk
  • ‪Jersey Mike's Subs - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Panera Bread - ‬4 min drive

About this property

Holiday Inn Hotel and Suites Richmond West End by IHG

3-star hotel perfect for exploring Richmond
Holiday Inn Hotel and Suites Richmond West End by IHG offers its guests an outdoor pool and a fitness center. There's a restaurant on site. Business amenities include a 24-hour business center and 2 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 2054 square feet (191 square meters) and includes conference space. A terrace, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Hotel and Suites Richmond West End by IHG. Self parking is free.

This 3-star Richmond hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 2054 sq ft of conference space
  • 191 sq m of conference space
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue
Holiday Inn Hotel and Suites Richmond West End by IHG offers 141 accommodations with safes and coffee/tea makers. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 14 for adults and USD 7 to 7 for children
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • Elevator
  • Hardwood flooring in room

Room amenities

Entertainment

  • LCD TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 14.00 for adults, and USD 7.00 to 7.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Q Inn Richmond
Quality Inn West End
Holiday Inn Hotel Suites Richmond West End an IHG Hotel
Holiday Inn Hotel and Suites Richmond West End by IHG Hotel
Holiday Inn Hotel and Suites Richmond West End by IHG Richmond

Frequently asked questions

How close is Holiday Inn Hotel and Suites Richmond West End by IHG to the airport?

Holiday Inn Hotel and Suites Richmond West End by IHG is 17.8 mi (27-min drive) away from the Richmond Intl. Airport (RIC) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Hotel and Suites Richmond West End by IHG?

As of Aug 17, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel and Suites Richmond West End by IHG on Aug 24, 2026 start from CA $140, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Hotel and Suites Richmond West End by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Hotel and Suites Richmond West End by IHG.

Does Holiday Inn Hotel and Suites Richmond West End by IHG offer free breakfast?

Free breakfast isn’t offered at Holiday Inn Hotel and Suites Richmond West End by IHG, but cooked-to-order breakfast is offered for a fee of between USD 10.00 and 14.00 for adults, USD 7.00 and 7.00 for children. It's available on weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a casino at Holiday Inn Hotel and Suites Richmond West End by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Hotel and Suites Richmond West End by IHG?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM.

Is there free parking at Holiday Inn Hotel and Suites Richmond West End by IHG?

This hotel offers free self parking.

Does Holiday Inn Hotel and Suites Richmond West End by IHG have a pool?

Holiday Inn Hotel and Suites Richmond West End by IHG features an outdoor pool.

Does Holiday Inn Hotel and Suites Richmond West End by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Holiday Inn Hotel and Suites Richmond West End by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Hotel and Suites Richmond West End by IHG to downtown Richmond?

Holiday Inn Hotel and Suites Richmond West End by IHG is 7.8 mi away from Richmond.

Holiday Inn Hotel and Suites Richmond West End by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 364 out of 586 reviews
Rating 8 - Good. 120 out of 586 reviews
Rating 6 - Okay. 57 out of 586 reviews
Rating 4 - Poor. 24 out of 586 reviews
Rating 2 - Terrible. 21 out of 586 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Deepmala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, hotel and room clean
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay. I don’t consider any other place when traveling to the Richmond area. It is in a great location.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and clean rooms
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean and conveniently located. .
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Lukas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and had comfortable beds
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Karis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property will be back
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly!!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Reemo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it there. Can’t wait to go back.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and hsllways were clean. Staff very griendly.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Verivel

Great stay!
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Tamu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice upkeep
Stayed 1 night in May 2026
Verified review

8/10 Good

Suzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe clean and didn’t here much from the neighbors so quiet too
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Ugur

Liked: Cleanliness, amenities, property conditions & facilities
very clean and quiet hotel to stay and get rest
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Tamu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for the price
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were excellent in every way. Friendly, kind and courteous...they make guests feel at home. Very clean!! Managed well! Thank you!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities
The entire hotel was immaculate, comfortable, the staff Krystal was AWESOME, and the Mexican Restaurant behind the hotel was a 10!!!!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Shanna

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were pleasant. Room was clean. Highly recommend esp if you want to enjoy cocktails in the bar/restaurant.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Fredrick

Liked: Amenities
Great stay Love it will stay again sometime
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern hotel . Comfortable beds . No complaints
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

tia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff, cleanliness of the property and on site food.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and nice area. Plenty of food options and shopping not far away.
Stayed 1 night in Oct 2025

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