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Residence Inn by Marriott Richmond Northwest

3.0 star property
3-star hotel near Short Pump Town Center

Choose dates to view prices

Photo gallery for Residence Inn by Marriott Richmond Northwest

A group of people dining outdoors with tables, chairs, and an umbrella providing shade.
A hotel room with a dining area, a fireplace, a flat-screen TV, and a kitchen counter.
Reception
A Marriott Residence hotel with a parking lot and a swimming pool.
Suite, 2 Bedrooms

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
3940 Westerre Pkwy, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪5 min drive‬
  • Place, Elk's Lodge
    ‪7 min drive‬
  • Place, Regency Square Mall
    ‪10 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪37 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed, Smoking

Studio, 1 Queen Bed with Sofa bed, Smoking

Studio, 1 Queen Bed with Sofa bed, Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

8.2 out of 10
Very good
(10 reviews)
  • 71 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a desk, a chair, a TV, and a sofa.

Suite, 1 Bedroom

7.8 out of 10
Good
(9 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms (Mobility Accessible, Tub)

A kitchen with a refrigerator, stove, microwave, and dishwasher. There is a dining table with orange chairs.

Suite, 2 Bedrooms (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Studio, 1 Queen Bed with Sofa bed, Smoking (Mobility/Hearing Accessible, Tub)

A kitchen with a refrigerator, stove, microwave, and dishwasher. There is a dining table with orange chairs.

Studio, 1 Queen Bed with Sofa bed, Smoking (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Bathtub (Mobility/Hearing Accessible, Tub)

A kitchen with a refrigerator, stove, microwave, and dishwasher. There is a dining table with orange chairs.

Suite, 1 Bedroom, Bathtub (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

A kitchen with a refrigerator, stove, microwave, and dishwasher. There is a dining table with orange chairs.

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

A kitchen with a refrigerator, stove, microwave, and dishwasher. There is a dining table with orange chairs.

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Studio, 1 Queen Bed with Sofa bed, Smoking (Hearing Accessible)

A kitchen with a refrigerator, stove, microwave, and dishwasher. There is a dining table with orange chairs.

Studio, 1 Queen Bed with Sofa bed, Smoking (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Hearing Accessible)

A kitchen with a refrigerator, stove, microwave, and dishwasher. There is a dining table with orange chairs.

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

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About the area

Richmond

In shopping district.At this Richmond hotel, you'll be within 3 miles (5 km) of Short Pump Town Center and 6 miles (10 km) of Bowlero West End. Regency Square Mall and Henrico Doctors' Hospital are also within 6 miles (10 km).

What's nearby

  • Short Pump Town Center - 5 min drive - 5.8 km
  • Elk's Lodge - 7 min drive - 7.5 km
  • Bowlero West End - 9 min drive - 5.5 km
  • Regency Square Mall - 10 min drive - 9.2 km
  • Cobblestones Park - 11 min drive - 13.7 km

Getting around

  • Richmond Staples Mill Road Station - 16 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪Golden Corral - ‬13 min walk
  • ‪Five Guys - ‬11 min walk
  • ‪Cupertino's NY Bagels & Deli - ‬9 min walk
  • ‪Capital Ale House - ‬15 min walk
  • ‪Cracker Barrel - ‬2 min drive

About this property

Residence Inn by Marriott Richmond Northwest

3-star hotel near Short Pump Town Center
Residence Inn by Marriott Richmond Northwest offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 400 square feet (36 square meters) and includes conference space. The business-friendly Residence Inn by Marriott Richmond Northwest also features a terrace, a picnic area, and coffee/tea in a common area. Free self parking is available.

This 3-star Richmond hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 4 levels
  • 400 sq ft of conference space
  • 36 sq m of conference space
  • Built in 1998
  • Continental breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Elevator
  • No smoking on site
Residence Inn by Marriott Richmond Northwest offers 104 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Basketball
  • Gym
  • Seasonal outdoor pool
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Maximum 3 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • The seasonal pool will open in June and close in August.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Northwest
Residence Inn Marriott Northwest Hotel Richmond
Residence Inn Marriott Richmond
Residence Inn Marriott Richmond Northwest
Residence Inn Richmond Northwest
Residence Inn Marriott Richmond Northwest Aparthotel
Resince riott Richmond west
By Marriott Richmond Northwest
Residence Inn by Marriott Richmond Northwest Hotel
Residence Inn by Marriott Richmond Northwest Richmond
Residence Inn by Marriott Richmond Northwest Hotel Richmond

Frequently asked questions

How close is Residence Inn by Marriott Richmond Northwest to the airport?

Residence Inn by Marriott Richmond Northwest is 20.3 mi (27-min drive) away from the Richmond Intl. Airport (RIC) airport, the closest popular airport to the property.

How much does it cost to stay at Residence Inn by Marriott Richmond Northwest?

As of Jul 11, 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Richmond Northwest on Aug 2, 2026 start from CA $143, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Residence Inn by Marriott Richmond Northwest have an airport shuttle?

Airport shuttle services are not available at Residence Inn by Marriott Richmond Northwest.

Does Residence Inn by Marriott Richmond Northwest offer free breakfast?

Residence Inn by Marriott Richmond Northwest offers free continental breakfast every day.

Is there a casino at Residence Inn by Marriott Richmond Northwest?

No, there is no casino at this hotel.

What time is check-in at Residence Inn by Marriott Richmond Northwest?

Check-in start time: 3 PM; Check-in end time: 1:00 AM.

Is there free parking at Residence Inn by Marriott Richmond Northwest?

This hotel offers free self parking and extended parking.

Does Residence Inn by Marriott Richmond Northwest have a pool?

Residence Inn by Marriott Richmond Northwest features a seasonal outdoor pool.

Does Residence Inn by Marriott Richmond Northwest have a spa?

There are no spa services available at this hotel.

How close is Residence Inn by Marriott Richmond Northwest to downtown Richmond?

Residence Inn by Marriott Richmond Northwest is 0.6 mi away from Innsbrook.

Residence Inn by Marriott Richmond Northwest Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 194 out of 438 reviews
Rating 8 - Good. 118 out of 438 reviews
Rating 6 - Okay. 52 out of 438 reviews
Rating 4 - Poor. 35 out of 438 reviews
Rating 2 - Terrible. 39 out of 438 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Cheryl

There are not enough words to say how wonderful the staff was. From the manager to cleaning crew, everyone had a smile and a friendly hello. The room was well equipped and the breakfast buffet was delicious. I will definitely return and recommend this hotel.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities
NA
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and spacious rooms
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

sheletta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were so clean and nice
Stayed 1 night in Oct 2025
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, room comfort
Everyone at front desk was nice and accommodating
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

Jeremy

Disliked: Cleanliness, property conditions & facilities
The room & especially the bathroom weren’t cleaned recently. The tub was filthy & there was also loose caulk all over. The overall room was disgusting and absolutely not up to Marriott standards. There was also not enough parking for all guests of the hotel with many cars needing to park in the fire lane. Won’t be staying at this hotel ever again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Shardae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Chiil spot for a change of scenery good price and the breakfast is good
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Paul

Liked: Staff & service, property conditions & facilities
Great location, check in was very easy and smooth
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Kimberly

Hotel was under construction. Staff was friendly. Asked for a late checkout and was only given 30 minutes. That was disappointing…
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
The entire staff was helpful and friendly and great location.
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Vanessa

Disliked: Amenities, property conditions & facilities
Staff was so friendly and nice. Breakfast fine. Beds and linens good Did not know ahead but property under “major renovations” so no fitness center for us. Our 2 rooms did need TLC- “tired”, minor issues, but still usable. Not a long stay so ok
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The checkin manager was so pleasant I knew I would have a good restful visit!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The location of the hotel was great, very close to shopping area. Check- in was quick. The hotel was quiet, clean, and the staff was very welcoming.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family suite was perfect for my family's needs
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room,bath and bed were clean. Also was given clean towels when asked.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Edna

Our stay was so enjoyable! The staff was so great, especially the man who sets up and manages the breakfasts! We will return, great food, clean rooms and the price was very affordable!
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Toya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly
Stayed 6 nights in Jun 2024
Verified

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent spot, convenient to everything.

Very satisfied with room and amenities.
Stayed 1 night in May 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best experience in 4 years as a business traveler

Everything was perfect. From check-in to check out, everyone at the desk was exceptional warm and friendly. The breakfasts had far more options than I’m accustomed to as a frequent business traveler, and the cleanliness was far better than I typically see when I travel. Everyone here should be hired as universal trainers within the entire industry to teach others how to run a hotel. 10 stars.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Residence Inn was a perfect location for us. The staff was the friendliest and most competent I have met in a long time. Thank you Andre (check in), Seme (breakfast buffet) and Cheryl (front desk). Exceptional consideration of the guests.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff!may god continue to bless them all.
Stayed 6 nights in Jun 2025
Verified

8/10 Good

Jaime

Liked: Cleanliness, staff & service, amenities
Staff was terrific especially Matthew who checked us in. The room was over all nice a few minor things nothing to complain about. My sole complaint was on four seperate occassions during the stay someone attempted to enter our room twice around 3am and then twice between 11am and 12 on the 27th while we were packing to check out.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Aleisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

Staff very friendly, room clean , quiet , enjoyable place to stay if you have to be away from home for months .
Stayed 16 nights in Jun 2024
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 3 nights in Oct 2025

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